Roxy Manning suggests that in navigating a situation where accusations of racism and a white savior complex arise, the facilitator emphasizes the distinction between intention and impact. Acknowledging the pain of the aggrieved person, the facilitator clarifies that racism is about impact, not necessarily intention. Encouraging a focus on the impact first, the facilitator invites understanding of the internal and systemic levels of the experience. Despite the person's insistence on their intention, the facilitator remains firm in prioritizing the discussion of impact. The goal is to create a space for acknowledging and addressing the impact before delving into intentions.