Trainer Tip: Our differences are not in our needs, but in how we attempt to meet them. This simple truth can help you lessen the conflicts in your life and your judgments of other people. Rather than focus on where you disagree, focus on where…

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between revealing ourselves and projection.

Trainer Tip: Someone’s strategy for meeting needs may look different from yours, but it doesn’t mean they aren’t meeting them. This can happen when they appear to be messy and disorganized, but from their perspective they have it organized. It's just less apparent to you…

Trainer Tip: We may communicate indirectly when we worry about hurting someone’s feelings. Instead, commit to being direct with compassion, love, honesty, and respect to both yourself and others. They may not enjoy what you say, but at least they'll know where you're coming from.…

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between response and reaction.

Trainer Tip: Next time you prepare for a challenging conversation, solidly connect with your own feelings and needs before entering into meeting. Then attend the meeting open to creating results that work for everyone. This is likely to give increase chances that the conversation will…

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between universal needs and strategies.

Trainer Tip: Practicing NVC in situations that are not emotionally charged can give you valuable practice to help you maintain a compassionate consciousness when circumstances are charged. It can help you stay in that consciousness for a longer period of time. You can also practice…

Trainer Tip: Your every action has an effect on other people’s lives. The nature of the impact may not be obvious to us, but that doesn’t diminish its presence. The next time you are tempted to snap at someone or cut in front of another…

It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen…