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Eddie Zacapa

Trainer Tip

1 -2 minutes

1/29/2022

When an entity or system has authority or power and mandates something we don't agree with we may submit or to rebel. If we submit, we give in or give up, often out of fear. If we rebel, we're in reactivity which may not help…
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Mary Mackenzie

Trainer Tip

1 - 2 minutes

02/26/2022

Trainer Tip: We feel our freedom when we are willing to look at others’ needs and our own, evaluate all of them and work toward valuing everyone’s needs. Take the time to demonstrate that you value everyone’s needs as much as your own today.
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Mary Mackenzie

Trainer Tip

1 - 2 minutes

02/26/2022

Trainer Tip: Identify one goal and take one small step toward achieving it today. It doesn’t matter how much or how often. The reward is in taking the first step, and then the second and third until you’ve attained your goal.
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Mary Mackenzie

Trainer Tip

1 - 2 minutes

12/22/2021

Trainer Tip: Sometimes the people in our lives don’t yet have the skills to speak directly about what they want. When this happens we can make guesses about how they feel and what they want. This can lead to greater connection and chances we all…
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Eric Bowers

Trainer Tip

4 - 6 minutes

12/22/2021

Here are 10 tips for empathy buddy practice. It includes a handout identifying 15 non-empathy responses to step aside from when you practice.
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Mary Mackenzie

Trainer Tip

1 - 2 minutes

12/22/2021

Trainer Tip: We have a better chance of getting our needs met if we prioritize connecting with one another's needs more than being right. This way we can reduce the chances of conflict arising. We also increase the possibility we can find ways everyone’s needs…
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Mary Mackenzie

Trainer Tip

1 - 2 minutes

12/4/2021

Trainer Tip: Wanting collaboration? Show you value the other person's needs as much as your own. After you both feel heard, you can make joint decisions about specifics of the agreement, such as "division of work", "scope of project", "when the action will take place",…
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Mary Mackenzie

Trainer Tip

2 - 3 minutes

12/02/2021

Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we…
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Kathleen Macferran & Jared Finkelstein

Trainer Tip

10 - 15 minutes

10/15/2020

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between freedom and submission / rebellion.
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Mary Mackenzie

Trainer Tip

1 - 2 minutes

10/29/2021

Trainer Tip: We all have the same needs, but may prioritize different needs at different times -- and that order of prioritization may look different from other people's perspectives. If your prioritization of needs isn't the same as another's, that doesn't mean there's something wrong…
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