Welcome to the NVC Library

Among NVC practitioners, empathy can be superficial. How open are you to being influenced by what others are saying? Do you reflect back and then guard and remain within your position of being right, even as you say otherwise? Only when we're eager to be influenced by what they say can we connect, expand our world and thus, shift the field. Without such openness we fool ourselves into thinking we are truly empathic listeners.

Total inclusion is impossible: inclusion of all can often lead to exclusion of those who can't bear the behaviors of some. Many groups flounder and disintegrate because of too much inclusion. Limited resources and capacities may make it necessary to exclude. Keeping more coherent shared values and strategies may be another reason to place membership conditions so that what appears to be exclusion may give movements a chance to expand.

Much like other asymmetric relationships (such as therapist and client), there are complications related to power dynamics that can arise with any NVC trainer having sex with a participant. For one, there's (counter)transference. And there's potential for things that may not move outside this asymmetric relationship -- such as projections where the participant, and/or the trainer, is guided by un-healed pain of their "inner child".

Often, people don't help others when others are in danger, whether it is a parent who is abusing a child, a man who is battering his wife, someone sexually harassing another, a bully making fun of someone, or a person who is abusing a pet. However, intervening can save lives. And bring enrichment, peace, safety, care, and justice to the world.

One thing that makes empathic understanding difficult yet valuable is that it can be humbling. If I really open myself to hearing and understanding, while trusting my inner strength of self-knowing, I may be changed by what I hear. My core beliefs or understanding might change and grow. This openness could be key to transforming the energy of conflict into new possibilities for greater connection, creativity, and well-being.

When speaking to decision makers about social change issues it helps to communicate with compassion, clarity, curiosity, calm, and respect while seeking to understand their needs. This way there’s a better chance for more trust and connection that’s crucial for a win-win strategy to come about. This may take several conversations.

Often making an apology is not enough because people want greater depth of understanding and empathy. Instead of judging ourselves or feeling guilt we can "mourn" what we did that stirred up pain in others. This can bring about a sweet pain that leads to change. Then we can ask ourselves what we can do next time and make a commitment to do this and/or offer a regrets to the person expressing feelings and needs.

We can see anger as an alarm or signal that can inform us that unmet needs require attention, or that we hold judgements. We can shift our own anger in several healthy ways: get present, identify the stimulus and any judgements or unmet needs, look for ways to meet our needs, make requests that support our needs, express our needs to ourselves and appropriate others, and more.

Mismanaged emotional pain can compound and hurt ourselves and others. Four ways we can mismanage pain are: denial, blame, depression, and escape/numbing. This can result in hatred, resentment, discrimination, revenge, anger, and more problems. The fifth way we can deal with pain is to confront the pain acknowledging it and dealing with our unmet needs. This is a more direct path. Read on for more ideas for how to handle the pain.

Even leaders we admire may exhibit behaviors that could be labeled as abusive, at least slightly. This includes not treating followers as equals, using charm, and hiding or twisting truth. In such scenarios a key reason for this is loneliness. If we're using our work and position primarily to gain for appreciation, acknowledgement, and acceptance then we need to examine our own loneliness. We need feedback to keep such conduct in check.

There's a danger in using empathy exchange to perpetually recirculate and exchange pain (often by telling and re-telling the same old stories), rather than using it as a catalyst for transformation. It can create and further pain in whatever form: anger, destructiveness, hatred, grief, emotional drama, and violence. It can also reinforce dualistic evaluations of "met" vs "unmet" needs. And it can slow down productivity.

Empathy alone can be unreliable in guiding compassionate action. As seen in historical events, military training, personal anecdotes, and scientific experiments, empathy alone may not prevent people from harming others. A sense of duty or obedience, often instilled through fear of punishment and shame, might inhibit empathic action. The antidote may be to fostering empathy without resorting to control, shame, or punishment.

This document is for organizations that want to integrate NVC. The intention is to use conflict as a stimulus to personal growth, more open and honest relationships, and life-affirming change. It mentions using NVC skills such as self connection, empathy, honesty, and requests (and protective use of force as last resort) to navigate the conflict with an intention of connection.

There are many polarizing issues we can resist and fight over. The word "resistance" can mean fighting against what we don’t agree with in counterproductive ways. It can also be the illusion and futility of mentally fighting against reality of 'what is'. But acceptance, non-resistance, of what is doesn’t mean powerless resignation. Another way to resist is to accept and love whole-heartedly, with empathy and care for the people doing the things we are resisting.

Most people want to punish perpetrators of sexual violence. Unfortunately, punishment doesn’t lead to lasting widespread change. Rather, we can identify root causes and conditions that sustain violence. That means shifting from individual to systemic lenses, and from punitive to restorative responses. It means collective learning about how such acts are nurtured and persist. This can reduce the chance of it happening again.

Whether privileged or not, its not easy to see the humanity of others in different social locations, especially if their actions have unwanted impacts and have left behind our humanity. Aiming for “both sides hearing each other” empathically, and to focus on effect rather than intent when we have more privilege, may theoretically lead to liberation. Yet, in practice it can reinforce rather than transcend power differences -- unless there's specific ways to focus attention and choice. Here, its important to transform expectations into working with willingness, and within our own terms and timetable.

The word "privilege" signifies the benefit to the person having it, and the relationship between that person’s benefit and others' lack of benefit. When privileged, there are incentives to not see this interdependent link. For instance, it's easier for the wealthy to think of the poverty of many and the wealth of some are unrelated. If the wealthy want to keep wealth they would need to continue with approaches rooted in this separation.

Whether we have more or less power and privilege, anything without liberation for all is within patriarchal separation, and will continue cycles of oppression. To liberate ourselves and one another we need to increase our collective capacity through developing related knowledge, skills, research; build an understanding of patriarchal roots; confront lovingly; co-hold dilemmas about privilege; co-shape outcomes; etc.

When we have privilege, we can have access to resources resulting from legal or social norms related to membership in a group -- independent of any (in)action, awareness of the disparity, the potential benefits to us, or the costs to others. Unhelpful ways of engaging with privilege are: denial/invisibility, guilt/shame, defensiveness, and entitlement. Helpful ways of engaging are: owning privilege, learning about privilege, opening to feedback, and stewarding privilege for benefit of all. To be helpful we need to engage with necessary (rather than unnecessary) discomfort.

Many people consider a true observation as something that all can agree on. Some people use the video camera analogy – a true observation is “what a video camera can see and hear.” This perpetuates the myth of the neutral, unbiased observer. There are three layers of observation: External, Internal, and Systemic. Understanding these layers is key to connecting with the depth of the needs, and to create greater shared understanding.