Welcome to the NVC Library

Watch Jim and Jori Manske in this video as they share three key learnings about collaborating effectively.

When we have privilege, we can have access to resources resulting from legal or social norms related to membership in a group -- independent of any (in)action, awareness of the disparity, the potential benefits to us, or the costs to others. Unhelpful ways of engaging with privilege are: denial/invisibility, guilt/shame, defensiveness, and entitlement. Helpful ways of engaging are: owning privilege, learning about privilege, opening to feedback, and stewarding privilege for benefit of all. To be helpful we need to engage with necessary (rather than unnecessary) discomfort.

Trainer Tip: The surest way to enjoy life is to do things that meet your needs. If you don’t enjoy a particular activity, consider the need you hope to meet by doing it. For instance, for each item you want to do consider the needs you're trying to meet. Connect to the joy of that need. Then for each ask: “How would I feel if I delayed finishing this item?”. Consider which items you want to continue, pause, or reprioritize. This can help increase life enjoyment.

Making decisions from overwhelm can be costly for you and others. Instead, to get distance name overwhelm as it comes. Apply self-compassion. Be suspicious of your impulse to withdraw. Find ways to meet your needs. Tell others about your overwhelm. This may allow more support, connection and trust-building. Plan what to do to meet your needs next time you're overwhelmed. Tweak your plan.

This video with Jim and Jori Manske explores how to navigate polarizing conversations.

Many people consider a true observation as something that all can agree on. Some people use the video camera analogy – a true observation is “what a video camera can see and hear.” This perpetuates the myth of the neutral, unbiased observer. There are three layers of observation: External, Internal, and Systemic. Understanding these layers is key to connecting with the depth of the needs, and to create greater shared understanding.

Trainer Tip: Notice where you're judging or blaming people for not meeting your needs. Strive instead to notice and name the related feelings and needs longing to be met. Ask a question to check with the other person about what they want and need. This can open up the conversation towards mutually beneficial solutions.

Transforming organizational culture requires attention and change at the systemic level. Learn which systems are crucial for any organization to establish and clarify whether that organization is collaborative or not, and then learn how to create and strengthen a collaborative organization.

There are ways to reduce obstacles to setting boundaries. Notice unconscious ways you sacrifice yourself in order to avoid boundary setting. List of signs that a life-serving boundary is needed, but you're denying this. Realizing you consistently abandoned your needs may require time to process and mourn before you can set boundaries consistently. With practice, you can recognize boundaries care for yourself and others.

There's a growing trend to elevate feelings and personal truths (aka MY truth) to the point of being unassailable "facts". If I feel unsafe, then it must be because of you. As valid as a person’s inner world is, we risk overlooking what's beyond our own views, such as larger forces around us that continue to underwrite exploitation, violence, “othering”, etc. Instead, describe specific words and actions that a camera would record.

Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play that takes place in an informal, unorganised setting.

Have you been struggling with the difficulties that can arise from working at home? If you're used to working from an office, a space that is designed for work, it can be a shock working from a space that is usually associated with other kinds of activities. In this Life Hack, we look at ways that NVC can help you deal with potential conflicts that arise.

Trainer Tip: When we match might with might, we create discord, frustration, and separation from other people. Instead, place aside your urge to be right or to win. Approach charged situations with a sincere desire to be honest, and to value everyone’s needs including your own. The way you show up is a valuable asset. You may not get what you asked for but you can increase your chances of meeting your needs for integrity, and more.

One way of simplifying decision-making in relationships is clarity about the level of contact and connection you want with the people you interact with. This means knowing what you want and don’t want to share, the kinds of activities you do and don’t do together, how often, etc. This can help you chose how to best support your needs in that context, and help you to remember to set life-serving boundaries when you need them.

Trainer Tip: You may find yourself assessing the relationship with someone just based on how they feel. Check in with yourself: How do you feel and what needs of yours are met when you spend time with someone? Consider whether this relationship is working for you. If it isn't, be specific about which of your needs are unmet. Notice if you can do anything to help meet them.

Listen to this 4-session telecourse recording with CNVC Certified Trainer, Hema Pokharna, PhD and her sister, Manda Pokharna, MD, and you will learn simple steps for transforming conflicts and mobilizing peace at home, at work and in the world.

Setting boundaries takes being firmly grounded in self-respect and clear about what works for you. This means making conscious choices about how you relate to another or behave in a situation. Such clarity allows you to put your attention and energy where you want it to go. Thus we can have care and compassion without taking responsibility for others, nor feeling guilty when we say “no”. This takes awareness, skills, practice, healing and compassion.

John introduces his Self-Connection Exercise as a mindful way of coming to awareness via OFNR. Breath: immediately observable, a reminder to observe. Body: feeling the body, awareness of sensations. Needs: an experience of wholeness that expands awareness of the totality of experience. Listen.

Here we explore variants of conflict patterns in part two (of this two part series) that include: refuting "straw man arguments"; not checking understanding, repeating unhelpful behaviour; repeatedly asking for what's already given; asserting rather than demonstrating responsiveness; assumptions; denying conflict exists; neglecting interdependence; stonewalling; absence of curiosity, humility, respect, empathy or care (even when reflecting).

To resolve conflict, information of what's important to each party, plus corrections, needs to be included and built upon. Here we explore nine patterns of ongoing conflict, including diagnosis; assuming understanding; refuting; unhelpful communication mediums; over focus on intent over effect; and “hit-and-run” engagement. This is part one of a two part series.