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  1. There are many layers of consciousness, knowledge, and skill that contribute to a successful negotiation. A successful negotiation is one where honor and connection lead to a way forward, and leads to a plan of action that considers and meets everyone's needs in that situation. Read on for three fundamental principles that help with successful needs-based negotiation.

  2. When there's quality connection then collaboration and creativity generosity of heart can come. Then strategies honoring everyone’s needs are easier. This requires us to trust connection, hear needs, brainstorm, experiment, prepare, and hold confidence that everyone’s needs can be met. Needs-based negotiation starts there. What derails this? Feeling urgency, listening from our (dis)likes or opinions, and dire predictions.

  3. In this inspiring interview, Wes Taylor relays a story of how Nonviolent Communication is successfully used in law enforcement, and some of his challenges and joys in infusing Nonviolent Communication into a Maryland hospital culture.

  4. Needs-Based Negotiation

    Needs-Based Negotiation

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/29/2019

    Trainer Tip: When we create situations that value one person’s needs at the expense of another, we open the door for someone to lose. Instead, look to see if you can speak openly and honestly, value the other person’s needs, and create solutions that value all stakeholder needs.

  5. Part of making your relationship a priority while maintaining autonomy means you consider the impact your actions may have on your relationship and look to negotiate ways all needs can be honored. To do this while not losing yourself, practice writing down your needs and guessing their needs beforehand. Make an upfront request to create a shared understanding about what’s most important, before discussing strategies or decisions.

  6. Keeping The Focus On Ourselves

    Keeping The Focus On Ourselves

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/8/2021

    Trainer Tip: Next time you prepare for a challenging conversation, solidly connect with your own feelings and needs before entering into meeting. Then attend the meeting open to creating results that work for everyone. This is likely to give increase chances that the conversation will come to a mutually satisfying conclusion.

  7. Considering Everyone’s Needs Brings Peace

    Considering Everyone’s Needs Brings Peace

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 3/14/2022

    Trainer Tip: We feel our freedom when we are willing to look at others’ needs and our own, evaluate all of them and work toward valuing everyone’s needs. Take the time to demonstrate that you value everyone’s needs as much as your own today.

  8. Striving for Win-Win Resolutions

    Striving for Win-Win Resolutions

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 9/15/2022

    Trainer Tip: Strive for win-win resolutions where no one loses. Try this rather than deciding things by the majority or compromise, where one or more parties feel dissatisfied with the resolution because it involves an element of giving in. An alternative is shifting; both people connect to the needs they are trying to meet, and in doing so, one person makes an honest shift to contribute to the other person’s needs and life.

  9. Holding Dilemmas Together in the Workplace

    Holding Dilemmas Together in the Workplace

    Miki Kashtan

    Articles · 11 - 16 minutes · 12/11/2019

    When we are transparent about our concerns, brainstorm solutions together, and look towards making a decision with the other person, we can increase understanding, partnership, and mutual support. This invites people to work on the same issue from the same direction, collaboratively seek solutions, and tap a deeper wisdom. In the end, the future survival of our species depends on this kind of active interdependence.

  10. For effective dialogue clarify your needs, boundaries, and requests beforehand. Setting boundaries is telling someone what you're going to do in order to meet or protect needs for yourself or others. Whereas with requests, even if you have preferences, you still hold open curiosity about strategies to collaborate with others in meeting needs. Read on for more.

  11. Five Communication Guidelines For Change Agents

    Five Communication Guidelines For Change Agents

    Alan Rafael Seid

    Articles · 4 - 6 minutes · 06/07/2023

    When speaking to decision makers about social change issues it helps to communicate with compassion, clarity, curiosity, calm, and respect while seeking to understand their needs. This way there’s a better chance for more trust and connection that’s crucial for a win-win strategy to come about. This may take several conversations.

  12. When someone's behavior costs us, we may attempt to negotiate as much as possible. After some rounds of this, if there's no change we may reach a tolerance limit. So we may set a boundary for self care and clarity about what's unworkable. But depending on intentions and the way its said, this may or may not be a punishment to get even. Here, clarity about intentions, feelings, needs, actions and dialogue may support us.

  13. Core Beliefs and Gratitude Exercise

    Core Beliefs and Gratitude Exercise

    Kathleen Macferran

    Practice Exercises · 2 pages · 3/29/2011

    Some of my core beliefs make experiencing gratitude difficult . For example, it’s difficult to celebrate others or myself when I think I have to prove my worth in order to be accepted. So much energy goes into proving myself, there’s little left for celebration.

  14. A Talk About Needs

    A Talk About Needs

    Mary Mackenzie

    Audio · 10 minutes · 7/29/2010

    Listen to this audio to learn the value of focusing on needs in an NVC model, either for the first time or as a refresher course. Living from a needs-consciousness creates abundance, clarity and choice. Using three examples from participants, Mary guides the group towards identifying and then connecting with the needs of both parties involved in each situation. It becomes clear very quickly that people choose different ways to support their needs; and many times they have the same needs in a given situation. When we understand this, we are able to create peace in our relationships and negotiations.

    “Everything someone does or says is an attempt to meet a need,” says CNVC Certified Trainer Mary Mackenzie. This simple statement is a foundational understanding in Nonviolent Communication; once you gain skills at living in a “needs-consciousness” you will literally change your life and your perception of the world, and improve all of your relationships.

  15. Giraffe Fighting: Having Your Cake and Eating It Too (2 Session Course)

    Giraffe Fighting: Having Your Cake and Eating It Too (2 Session Course)

    Miki Kashtan

    Multi-session Course · 2 hours, 35 minutes · 1/17/2018

    Do you find yourself giving in with growing resentment? Do you avoid conflict and explode later without apparent reason?  Miki Kashtan, a world-renowned CNVC Certified Trainer, invites you to listen to this two-session telecourse recording to re-imagine and fine tune your skills at dealing with disagreements and negotiations.

  16. Truth as an Act of Love

    Truth as an Act of Love

    Kelly Bryson

    Audio · 2 hours, 14 minutes · 7/28/2010

    Speaking the truth creates congruence, which creates trust, facilitating understanding and cooperation. Without truth there is no growth in our relationships and community. If this is true, then what keeps us from speaking our truth?

  17. Finding Your Way from Judgment to Discernment

    Finding Your Way from Judgment to Discernment

    Elia Lowe-Chardé

    Practice Exercises · 2 - 4 minutes · 01/01/2024

    Judgment is an attempt to protect from hopelessness or insecurity, at high cost. Instead, check in with fear, grief, or hurt. Then wonder what needs are at stake for everyone. This makes space for grief instead of anger, for negotiation rather than control, and for "calling in" rather than excluding. Wonder: “For whom would this be life-serving or not?”, “What strategies would care for all needs?” or, “What can I contribute now?”

  18. Never Compromise

    Never Compromise

    Kelly Bryson

    Trainer Tips · 1 - 2 minutes · 7/28/2010

    Trainer Tip: Never Compromise, because that is where you share the resentment 50/50.

  19. How to Balance Differentiation and Bonding

    How to Balance Differentiation and Bonding

    Elia Lowe-Chardé

    Articles · 5 - 7 minutes · 11/26/2021

    When a relationship has both differentiation and bonding you can express differences and unmet needs, and responsibly do your own thing without it being a threat to the bond with another. You honor each others choices. There's trust rather than a sense of resentful obligation. Needs-based negotiation is easier. See if you tend to emphasize only differentiation or bonding in your relationships. Imagine how to support the opposite.

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