Trainer Tip: What is motivating your (in)actions? Are you doing something in the name of supporting deeper heartfelt needs, free of judgement or blame? Or are you bringing in consequences based on viewing the other person as having "bad behaviour"?

Trainer Tip: Be aware of opportunities today to choose empathizing over arguing with someone who is angry, and notice how it affects your ability to resolve the situation. Read on for more.

Trainer tip: Comparisons are a form of judgment. The minute we compare ourselves to other people, we are setting ourselves up for pain and discouragement. We are setting them up too, and erecting a barrier between ourselves and them. Instead, notice how you feel about other people’s assets or foibles, and what needs come up for you. Read on for more.

Trainer Tip: Stating our observations, feelings and needs can still be heard as criticism if we don't follow it up right away with a specific, doable request. Ending your statement with a request for what you want can clarify the situation and reduce the chances that you'll be met with defensiveness. Read on for an example.

The highest leverage point for effective meetings is preparing with self inquiry. Before saying something, we can ask ourselves about who this is serving, what needs it serves to say it, if there is a request we want to make, how to make the request actionable, and more. If more people at meetings do this, it can reduce the overall number of tangents we experience at meetings.

Don’t know how to effectively work through differences with others in your organization? You are not alone… Like most of us, you simply lack the training and skills – and that’s what you’ll acquire listening to this course recording. Join Miki and learn specific tools and tips that work – for everyone!

For many people, attempting to connect with others across differences can feel akin to walking through a minefield. With humility, tenderness, and courage, Roxy challenges your perspectives and encourages you to open your heart and mind. Roxy uses concrete examples and visual tools to illustrate complex concepts.

Using his own life experience, Eric explores why we need support from others, what support might look like, and what blocks us from asking for support for our relationships.

Trainer Tip: Could you tell me something I do that meets your need for love?

Grieving reminds us of the preciousness of life, it helps us integrate loss, and it opens us to deeper compassion, inspiration, and joy. We need to create space in our lives to grieve fully.

Want to manage more effectively with more ease and joy and get your staff to make changes? The first, crucial step is to learn how to change your behavior to impact what's happening. For example, we can get the inner clarity we need to reframe questions we ask ourselves, recap, make clear requests, give concrete feedback, etc. This article expands on how self-management can increase influence...

When we're on the receiving end of pain-stimulating assumptions, a microaggression, or prejudice --when we're reactive and resultingly have self-doubt, guilt or shame in ourselves-- is it possible to be intensely authentic while holding care for everyone in the situation? Can we effectively do this even as a third party witnesses to these things? Self-empathy, empathy, and a commitment to...

By focusing on NVC process and practice without factoring in the interdependent, systemic dimension we unwittingly diminish the power of NVC. We reinforce the dominant paradigm, rather than challenging it -- making NVC one more tool for compliance. NVC principles can turn against its own purpose in cruel ways. NVC could also empower social change. We'll need our attention on this matter if we...

Trainer Tip: Making a request is critical because it can greatly lessen any tension in the situation. Plus, it can clarify for you and the people in your life what it would take to meet your need. Make at least one specific and doable request to someone today.

For us to open the door to seemlingly impossible societal changes, we need to find and transform enemy images in order to influence and collaborate with those who seem to be standing in our way. Here's an anecdote to show that this is what lead to Martin Luther King Jr's success in creating social change.

An addiction to something (eg. opioids, fats, sugars, salts, cigarettes, coffee, alcohol, etc.) or a compulsion (eg. gambling, shopping, working, sex or love addictions) is often an unconscious attempt to soothe trauma - fear, loneliness and shame that's frozen in unconscious memory. The addiction or compulsion is a substitute for what we really need. It is an endless craving that's never...

Anger can alert us that a need may be threatened. When anger lives in someone as a well-worn habit, it arises from a place of dissociation from one’s heart and is entangled with misinterpretations, a deep sense of threat, a history of pain, and social conditioning that isn’t life-serving. Read on for how intention, mindfulness, and specific actions can change that habit.

When someone stimulates your pain, you may want them to express care and empathy for your experience. If they're unwilling, you may resent it. You may forget the power of many strategies to meet a need, and you lose your agency. This can lead to reactive habits in you -- such as pleading, demanding, or attacking. Here are reasons you may not be getting an apology or empathy, and what options...

Even those who practice NVC can repeat old patterns of thinking, believing, feeling, and behaving. If they do, but still use ‘NVC language’ others may think the issue is NVC rather than the person’s capacity. This week, notice even a small instance where someone is against something you suggest. To build trust and connection, experiment with offering empathy or asking them to share what they...

So often we're habituated to associate a “why” question with being reproached, blamed or shamed – and so defensiveness arises. However, in order to maintain a flow of understanding and collaboration, we need to hear and say the “why” while finding other ways to ask for it. Here we look at how to ask questions that bring each of us vital information that can open up discovery and learning, for...