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  1. Safe Experimentation

    Safe Experimentation

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/17/2021

    Trainer Tip: Instead of trying for perfection, let’s try safe experimentation: Acknowledge that whenever we try a new behavior, it’s bound to take us a few times before we get it right. Read on for how we can do this. We'll use learning empathy as an example.

  2. Timing of a request

    Timing of a request

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/14/2021

    Trainer Tip: Stating our observations, feelings and needs can still be heard as criticism if we don't follow it up right away with a specific, doable request. Ending your statement with a request for what you want can clarify the situation and reduce the chances that you'll be met with defensiveness. Read on for an example.

  3. Self-Empathy Regulation Process

    Self-Empathy Regulation Process

    Eric Bowers

    Practice Exercises · 30 minutes · 8/10/2021

    Building your body and mind awareness can help you better regulate/calm your emotions.  Regular self-empathy will help you better regulate your emotions as well as increase your body and mind awareness.  If you are not aware of amygdala activation (fight/flight/freeze response), you will react instead of responding with choice. Use this eight-step process to develop your self-empathy/regulation skills.

  4. Meeting Our Need for Creativity

    Meeting Our Need for Creativity

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 9/24/2021

    Anytime you create something new in your life, you can fulfill your need for creativity. Expand your concept of what it means to be creative. Read on for examples.

  5. From Awareness to Action

    From Awareness to Action

    Roxy Manning

    Downloadable Courses · ·

    For many people, attempting to connect with others across differences can feel akin to walking through a minefield. In this course recording Roxy explores a variety of concepts and practices that can help you navigate situations that might be confusing, challenging, or even shocking. And she'll be delving into key differentiations, such as equity and equality. This recording will offer a renewed sense of clarity around a number of theories that may help explain specifically why the areas of power, advantage, and rank tend to be so difficult to work with.

  6. We can trick ourselves into keeping the status quo, feeling unworthy, and blocking access to critical awareness necessary that allows for new creative solutions to emerge -- when we think in terms of who has "earned" or “deserved” what.

  7. The Timing of Making A Request

    The Timing of Making A Request

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 10/12/2021

    It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen the potential for the listener to become defensive or argue.

  8. Directness

    Directness

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/17/2021

    Trainer Tip: We may communicate indirectly when we worry about hurting someone’s feelings. Instead, commit to being direct with compassion, love, honesty, and respect to both yourself and others. They may not enjoy what you say, but at least they'll know where you're coming from. Being true to yourself, you can be true to your relationships. And it can build trust.

  9. When Hearing A “No”

    When Hearing A “No”

    Demanding Versus Persisting

    Mary Mackenzie

    Trainer Tips · 2 - 3 minutes · 12/20/2021

    Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help them to want to collaborate and resolve conflict.

  10. I Want To Connect More Than I Want To Be Right

    I Want To Connect More Than I Want To Be Right

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 1/7/2022

    Trainer Tip: We have a better chance of getting our needs met if we prioritize connecting with one another's needs more than being right. This way we can reduce the chances of conflict arising. We also increase the possibility we can find ways everyone’s needs can be met.

  11. Supporting Our Loved Ones In Living Authentically

    Supporting Our Loved Ones In Living Authentically

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 1/19/2022

    Trainer Tip: Sometimes the people in our lives don’t yet have the skills to speak directly about what they want. When this happens we can make guesses about how they feel and what they want. This can lead to greater connection and chances we all can be more satisfied with our interactions.

  12. Shooting For The Moon

    Shooting For The Moon

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/19/2022

    Trainer Tip: In a Compassionate Communication process, we believe there are enough resources in the Universe to meet all of our needs. Most people are stumped because they can only see one strategy for meeting a need. Identify one need that you would like to experience more of and make a list of at least five strategies for meeting it today.

  13. The Importance of Making Requests

    The Importance of Making Requests

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/8/2022

    Trainer Tip: Requests include a specific action to help us get our needs met. If we have a complaint or in conflict, and we don’t make specific requests, people are left guessing and/or wondering about what will meet our needs. Our chances for getting our needs met can then become limited. Instead, try ending with a request to let the other person know exactly what you would like to happen.

  14. Misunderstandings can be painful. We can easily avoid this by checking what the other person understood from what we said, and ask the other person to do the same. Doing this is especially important when it comes to planning, shared decision-making, and when emotions are strong. Also, the more someone knows you, the more they think they already know what you mean -- which can get in the way of really hearing you. Here are a variety of ways to approach this simple strategy.

  15. Transforming Bias

    Transforming Bias

    Oren Jay Sofer

    Articles · 5 - 8 minutes · 2/10/2020

    Mindfulness is paying attention in a balanced and nonjudgmental way. To practice mindfulness is to uncover our own biases, revealing we less neutral and objective than we think. This takes great humility. Each time we become aware of our own unconscious biases and blind spots, our world expands. Read on for more about practices to help us see, and transform, our own biases.

  16. Understanding Judgement And Criticism

    Understanding Judgement And Criticism

    LaShelle Lowe-Chardé

    Practice Exercises · 4 - 6 minutes · 3/26/2022

    Judging or criticizing others indicates pain, unmet needs and a coping strategy. It distracts you from yourself and can give you the illusion of control. You may think you see more than they do, imagining criticism will bring change. But even a correct analysis won’t inspire change if they hear criticism. Instead, the moment you notice judgments or criticism turn towards yourself with compassion. What are your feelings and needs?

  17. Understanding And Recognizing Enmeshment

    Understanding And Recognizing Enmeshment

    LaShelle Lowe-Chardé

    Practice Exercises · 4 - 6 minutes · 5/1/2022

    Enmeshment refers to confusion about who is responsible for what. This lack of clear boundaries results in attempts to manage the other person's experience as a substitute for managing your own. When you think you're contributing to another person, but you're actually acting from enmeshment, there's inner tension and contraction. Read on for 16 common signs of enmeshment so that you can know when to pause and connect to your needs.

  18. Helping With Difficult Emotions

    Helping With Difficult Emotions

    LaShelle Lowe-Chardé

    Practice Exercises · 3 - 5 minutes · 3/9/2023

    If you want to support someone in distress offer a menu of ways you can contribute. Often a person in distress can’t articulate what they need but can recognize it when they hear it. Move fluidly among these 11 options to offer what’s truly helpful, rather than offering something out habit or based on what you think they should have. Remember that you can ask, “Is this helpful?” to support collaboration.

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