Mid-conversation you may find yourself sliding into defending, shutting down, attacking, or blaming. Here's a list of possible emergency interventions that can help slow down escalation and return you to connection.

Join Jori and Jim Manske to explore, learn and practice the art of receiving the word "no," re-framing it from fear into fun.

Inspired by a talk given by Marshall Rosenberg, Jim offers an interactive exploration of powerful strategies for making NVC an integral part of your everyday life.

Sometimes there are moments when empathy has no effect at all on one another. Why? One reason could be that our brains maybe less receptive because of unseen forces that affect our nervous system and relationship to others...

When you or anyone is upset, what could underneath the trigger? There may be more than is immediately visible. This article invites us to explore what it looks like to inquire deeper, take self-responsibility, examine our assumptions, attachments, interpretations, and "certainties" that could be hidden behind the needs that are aching to be attended to...

Sometimes there are moments when empathy has no effect at all on one another. Why? One reason could be that our brains might be less receptive because of unseen forces that affect our nervous system and relationship with others.

Sometimes even a very skilled empathy practicitioner can go into offering a non-empathic response, even when asked for empathy. Why? One reason could be that our brains might be less receptive because of unseen forces that affect our brain and relationship with others. This article speaks to the deeper "why" and also to one thing we could do to turn it around...

When Anita's sister reveals that the Ku Klux Klan broke into her home and dragged her out into a field towards a burning cross, Anita's commitment to nonviolence is challenged. Here, Miki highlights practices and lessons from her story of inner struggle -- including an insight about how, even in extreme polarization, our freedom and healing is wrapped up in others' freedom and healing.

In lasers, light bounces between the mirrors, with each pass the light grows more intense. Our minds work similarly. Because of the "mirror" effect, where we can react to our reactions to our reactions to our reactions (and so on), changing our thought pattern even modestly at every level of reaction, can dramatically affect our ultimate experience. Usually the greatest amplifiers are the ones...

In general, criticism is a reactive response discomfort. When someone criticizes, they are not yet able or willing take responsibility for their needs. All criticism is a tragic expression of feelings and unmet needs. When you meet that criticism skillfully you not only care for yourself, you can facilitate clarity, and constructive communication, about what the other person is truly asking for.

Trainer Tip: We often find ourselves slipping into old behaviors that we would rather change. This is because we don’t have a new plan for responding to the same old situations. In that case, notice whether you are slipping into old behaviors today. Connect to your unmet needs and then identify a new strategy for the situation.

If you're unpleasantly triggered during the holidays you may find yourself responding in ways you don't like. Start by acknowledging how affected you are to bring in more curiosity, mindfulness and eventually, authentic and discerning choices.

During the holiday season we may find ourselves taking responsibility for other's feelings, which can lead to guilt, shame, depression, and resentment. These feelings are exacerbated by the habitual pattern we call the "Vortex of Submission" (being hooked by a sense of duty and obligation). Read on for ways to recognize and break the pattern.

Why is it so difficult to not take things personally? It's because everything reinforces the sense that whatever is being said is indeed about us – both from without and from within. However, we can get better at not taking things personally with a practice of shifting our focus by being open to multiple interpretations, understanding that our reaction is about our own need, and noticing how...

One clue we have trauma is when we respond in a way we don't want (eg. being reactive, self sabotaging, etc). Even when we have high level NVC skills our trauma-related mechanisms can activate, and we can lose access to well honed NVC skills. Read on for approaches that involve healing trauma, and approaches that involve managing the effects of trauma and preventing additional trauma.

When someone wants to speak angrily about another, do you want to move away, try to calm them, argue, set a boundary, or offer empathy? What supports you to stay self connected? You can set boundaries regarding listening so that you're less likely to defend the other party, or attempt to talk your friend down from their judgments, thereby escalating the situation. Disagreements can also ignite...

In the face of stress you can find ways to be present for what’s happening, rather than being pulled or pushed around by anxious thoughts or fearful feelings. Here are some strategies to return to and maintain expanded awareness.

When we're judging we're less able to access both what we care about and constructive next actions. Instead, create more internal space and agency starting with connecting to your feelings and needs; then feel your grief or disappointment; followed by getting curious about the other party's needs and context -- and then based on collective needs and the long term effects make requests or take...

Reacting is deciding what to do based on what someone else does. Responding is deciding what to do based on your own needs and values. When someone isn't responding the way you want, and you want to respond in a way that embodies your values, with warmth and patience, examine your reactions. Ask yourself how you can access compassion and action that contributes to the well-being of all.

In some situations you might expect people to show a degree of maturity or skill. When they don't, your anger-fueled response doesn't lead to lasting improved relationship change. Instead, find someone who retains focus on your feelings and needs rather than colluding with you about what should(n't) be. This can support greater acceptance, grief, vulnerability, groundedness and discernment,...