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  1. Meeting Our Need for Order

    Meeting Our Need for Order

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/23/2021

    Trainer Tip: Someone’s strategy for meeting needs may look different from yours, but it doesn’t mean they aren’t meeting them. This can happen when they appear to be messy and disorganized, but from their perspective they have it organized. It's just less apparent to you how they have organized it. Read on for a related anecdote.

  2. You’re Not Too Much

    You’re Not Too Much

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/11/2021

    Trainer Tip: We all have the same needs, but may prioritize different needs at different times -- and that order of prioritization may look different from other people's perspectives. If your prioritization of needs isn't the same as another's, that doesn't mean there's something wrong with you nor them. We can look for many ways to meet our prioritized needs.

  3. Focusing on Where We Are the Same

    Focusing on Where We Are the Same

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/2/2021

    Trainer Tip: Our differences are not in our needs, but in how we attempt to meet them. This simple truth can help you lessen the conflicts in your life and your judgments of other people. Rather than focus on where you disagree, focus on where you are the same. This shift can make a profound difference in your ability to understand yourself and other people, and to bring unity to your life.

  4. When Hearing A “No”

    When Hearing A “No”

    Demanding Versus Persisting

    Mary Mackenzie

    Trainer Tips · 2 - 3 minutes · 12/20/2021

    Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help them to want to collaborate and resolve conflict.

  5. The Value of Change

    The Value of Change

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/29/2021

    Trainer Tip: Wanting collaboration? Show you value the other person's needs as much as your own. After you both feel heard, you can make joint decisions about specifics of the agreement, such as "division of work", "scope of project", "when the action will take place", "how it'll be done" and "timing of follow up to see how things went". Read on for an example of how this is applied to asking someone to pitch in with doing chores.

  6. Supporting Our Loved Ones In Living Authentically

    Supporting Our Loved Ones In Living Authentically

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 1/19/2022

    Trainer Tip: Sometimes the people in our lives don’t yet have the skills to speak directly about what they want. When this happens we can make guesses about how they feel and what they want. This can lead to greater connection and chances we all can be more satisfied with our interactions.

  7. Celebrate Your Progress!

    Celebrate Your Progress!

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/1/2022

    Trainer Tip: Overwhelmed with all that you want to do? If so, what are you working to change? Is it a behavior or a consciousness? Where were you with this issue when you first decided to create change? And now where are you? Celebrating your progress can encourage you to keep trying. You wouldn’t expect to jump on a treadmill and jog three miles the first time. Don't have the same expectations for your emotional fitness either!

  8. Letting Go of Resentments

    Letting Go of Resentments

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 3/23/2022

    Trainer Tip: When we feel resentment toward others, we are harming our own emotional health. Surprisingly, when we own up to our part of an uncomfortable situation, we can release the pain and resentment. Such honesty can provide healing. Read on for a related anecdote of how this can play out.

  9. Keeping Our Perspective

    Keeping Our Perspective

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 5/7/2022

    Trainer Tip: We all want to be valued in our totality, to be loved even when we make mistakes. Wouldn’t we also like to offer this to ourselves? Compassion is about seeing the humanness in everyone, including ourselves. One way to express compassion is to remember your entire relationship and history of love with someone as a whole, rather than focusing on one disappointing incident.

  10. Getting Started

    Getting Started

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 3/5/2022

    Trainer Tip: Identify one goal and take one small step toward achieving it today. It doesn’t matter how much or how often. The reward is in taking the first step, and then the second and third until you’ve attained your goal.

  11. Shooting For The Moon

    Shooting For The Moon

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/19/2022

    Trainer Tip: In a Compassionate Communication process, we believe there are enough resources in the Universe to meet all of our needs. Most people are stumped because they can only see one strategy for meeting a need. Identify one need that you would like to experience more of and make a list of at least five strategies for meeting it today.

  12. Universal Needs

    Universal Needs

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 5/25/2022

    Trainer Tip: Every human being has the same universal needs -- even as each person may choose different strategies to meet those needs. Notice the universal needs you share with other people today.

  13. Making Requests Count

    Making Requests Count

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 5/16/2022

    Trainer Tip: A request completes the communication by stating specifically what we would like from someone else to meet our need. Without this clarity, our communication can be confusing and can easily be seen as a demand. When people know what you want, you have a better chance of meeting your needs. Make clear, specific, doable requests of people, and see if this increases the chance of meeting your needs. Read on for an example.

  14. Don’t Assume You Know What Other People Need

    Don’t Assume You Know What Other People Need

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/3/2022

    Trainer Tip: Sometimes when we look to fix someone's problems we think we're doing it to make them feel better, but in reality we are uncomfortable and we want to feel better. Instead of assuming you know what their problem is or what they need, listen deeply. Your listening presence can bring relief to the both of you and provide additional opportunities for healing. And along the way they may find their own way to a solution.

  15. Empowering Ourselves Through Our Choices

    Empowering Ourselves Through Our Choices

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/20/2022

    Trainer Tip: Today, when you tell yourself that you "have to" or "should" do something, notice what you feel and experience - is it a sense of duty, obligation, guilt, shame, overwhelm, constriction, heaviness? Then consider the underlying needs you are trying to meet with the activity. This can shift the purpose and intention with an energy that motivates our actions can bring empowerment and joy to our lives.

  16. The Importance of Making Requests

    The Importance of Making Requests

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/8/2022

    Trainer Tip: Requests include a specific action to help us get our needs met. If we have a complaint or in conflict, and we don’t make specific requests, people are left guessing and/or wondering about what will meet our needs. Our chances for getting our needs met can then become limited. Instead, try ending with a request to let the other person know exactly what you would like to happen.

  17. Making A Connection In A Difficult Situation

    Making A Connection In A Difficult Situation

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/17/2022

    Trainer Tip: Whether there is the potential of physical or emotional violence, listening deeply to the underlying needs of the people in conflict can be swift, direct, and healing. Look for opportunities to defuse conflicts by reflecting the feelings and needs of the other person.

  18. How To Know If Someone Has Been Heard

    How To Know If Someone Has Been Heard

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/11/2022

    Trainer Tip: People tend to look, act, and sound softer when they have been more fully heard. If you're unsure whether someone has been heard and you want to be cautious, you may ask them, “Is there anything else you’d like me to hear?”. If you try to reason with or educate them before they're heard, they'll likely respond negatively. After they're heard, you may notice a willingness on their part to listen and proceed.

  19. Getting Beyond Our Judgments So We May Connect

    Getting Beyond Our Judgments So We May Connect

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/26/2022

    Trainer Tip: Thinking someone is bad, wrong, or evil can make it more difficult to connect with them. If we focus on this kind of thinking, we stay in the problem or conflict. The minute we step out of judgement and listen for the needs underlying their actions, we begin working for the solution. Put your focus in the direction of the result you want. Read on for an example.

  20. Sometimes I Can’t Get Past My Judgments

    Sometimes I Can’t Get Past My Judgments

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 8/4/2022

    Trainer Tip: Whether we listen to our own or the other person’s needs first, connecting to needs can help us release judgments of others, see their humanness, help us to begin to hear them and ultimately connect to them. Be aware today of times when you are judging someone. Then be aware of your own needs to improve your connection to them.

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