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Whether its pandemics, climate change, damage to the environment or other massive challenges that humanity faces, what are we to do if we can't agree on even the most basic information and knowledge? From empathic understanding we can focus on shared, universal human needs (where there is no conflict or disagreement) underlying our perceptions, and feelings. Then we can see if there are ways we can agree on to meet those needs.

Trainer Tip: Ready to start a fight because you're right? Consider another strategy.

We can shift from being absorbed and identified with our inner chatter and feelings to being the space of awareness of these things. Observe your breath. Then observe your mind generating thoughts. Next, feel sensations of your body, particularly the difficult ones. Now, connect with the underlying energy of needs. Ask your unconscious mind for universal needs words related to what you now notice, think and feel.

Even in the face of societal upheavals we can look for what's in our power to change. For example, we can participate in systemic change, and heal whatever we need to heal that which keeps us from living our values more readily. We can take the time to be present to those in pain, and to show up fully in our lives even when we feel stress. We can take strides to make a difference towards creating the world we want to live in.

Trainer Tip: If someone has enriched your life (or moment) in some way, consider telling them about it. Your appreciation might be just the gift they need to contribute to brightening their day.

Trainer tip: Do you have behavioral patterns that block intimacy? When we are feeling our most vulnerable, we often want intimacy but also tend to keep it at bay. Acknowledge your need for intimacy, and find people you can trust to love you as you are.

It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen the potential for the listener to become defensive or argue.

Shared story has been a way for groups to unite in opposition to a common enemy. But more divergent and virulent beliefs/stories swirl through the internet and social media, facilitating people to polarize against one another. So notice when you're caught in a polarizing story; try shifting focus to observing your mind; somatic presence; underlying commonality; consciousness as universal need, energy, and spaciousness; and the natural compassion and generosity that flow from this.

• Explore what makes the capacity lens radical and practical
• Understand the complexities of how capacity and willingness interface
• Mourn capacity limits within and around us without jumping to conclusions
• Orient to agreements as behavioral anchoring in support of your commitments

Using his own life experience, Eric explores why we need support from others, what support might look like, and what blocks us from asking for support for our relationships.

Grieving reminds us of the preciousness of life, it helps us integrate loss, and it opens us to deeper compassion, inspiration, and joy. We need to create space in our lives to grieve fully.

Trainer Tip: Punitive use of force stems from a belief that people behave in certain ways because they're bad, and that they need to be punished to mend their ways. One way to punish is to judge them. In contrast, protective use of force stems from a desire to prevent injury or injustice. It focuses on protecting people’s rights and well-being, not judging their behavior.

Trainer Tip: In our effort to be heard, we often forget to listen. In fact, your need to be heard will not be met completely until you have heard how what you said affects the other person. If we want to ensure that we're heard we can ask the other person to reflect what they heard us say. And we can hear what's going on with them. It is important to remember that a dialogue is not complete until both people have been heard.

Trainer Tip: Could you tell me something I do that meets your need for love?

If we are to transform the existing social order, and shift to a mode of liberation for all, we'll need to look at our own participation in it. This includes how much we are able to focus on keeping our hearts open; speak to impact without attributing intention; and retain a humility that includes our systemic context. Read on for "how to" when we are in a position of less power.

For us to open the door to seemlingly impossible societal changes, we need to find and transform enemy images in order to influence and collaborate with those who seem to be standing in our way. Here's an anecdote to show that this is what lead to Martin Luther King Jr's success in creating social change.

Anger can alert us that a need may be threatened. When anger lives in someone as a well-worn habit, it arises from a place of dissociation from one’s heart and is entangled with misinterpretations, a deep sense of threat, a history of pain, and social conditioning that isn’t life-serving. Read on for how intention, mindfulness, and specific actions can change that habit.

If you want to support someone in distress offer a menu of ways you can contribute. Often a person in distress can’t articulate what they need but can recognize it when they hear it. Move fluidly among these 11 options to offer what’s truly helpful, rather than offering something out habit or based on what you think they should have. Remember that you can ask, “Is this helpful?” to support collaboration.

Being heard is a core human need. But what if you don't like what the other person is saying: how do you hold onto your awareness of their humanity? Find out in this demonstration from Kathy Simon's course, Connect Across Differences.