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One of the most important things you can do to live a meaningful and rewarding life filled with vitality is reclaim your emotions. Eric offers a tip to reclaim your emotions, rescuing you from the numb and deadening state of “fine."

Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way. Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way.

Trainer tip: It's often easy for us to hear rejection when someone says “no” to us. If we focus on the rejection, we may feel hurt and fail to take the time to understand what is going on with them. However, if we focus on their feelings and needs, we're more likely to uncover what they want and what prevents them. To increase success in resolving conflicts and find solutions that work for everyone, hear the “yes” behind their "no".

Trainer Tip: Every time you criticize yourself, you cause yourself to feel shame and guilt, which promotes depression and stagnation. Instead, bringing in more self compassion can increase opportunities for change. Do this by acknowledging your needs (or values) that aren’t met by your actions. Read on for how to do this.

Trainer Tip: In challenging situations, we can be peaceful and clear when we are able to connect to what we value most, and to act in harmony with those values. For example, if a coworker does something you don't like, instead of gossiping about their undesirable behaviors, you can talk to them about how both of you feel regarding what happened, and focus on the needs you're both trying to meet at work.

• Learn the essentials of NVC from its founder, Dr. Marshall Rosenberg
• Discover how to connect with others with empathy, integrity, and peace
• Understand the origins of NVC and how to apply it within yourself and in your life
• Experience how empathy supports healing in your most intimate relationships— and in the world at large!  

I want to hear others through the lens of the meaning their actions have for them rather than through the effect their actions have on me. The very root of empathy resides in this fundamental shift. Whenever someone’s actions are at odds with our own needs, most of us, most of the time, do the latter. In that way, we keep our attention on ourselves rather than on the other person. We cannot be in empathy when we are focused on how things affect us. Miki Kashtan poignantly shares about the challenges of empathizing with another when we really don't understand their actions.

Whether its pandemics, climate change, damage to the environment or other massive challenges that humanity faces, what are we to do if we can't agree on even the most basic information and knowledge? From empathic understanding we can focus on shared, universal human needs (where there is no conflict or disagreement) underlying our perceptions, and feelings. Then we can see if there are ways we can agree on to meet those needs.

Trainer Tip: Ready to start a fight because you're right? Consider another strategy.

We can shift from being absorbed and identified with our inner chatter and feelings to being the space of awareness of these things. Observe your breath. Then observe your mind generating thoughts. Next, feel sensations of your body, particularly the difficult ones. Now, connect with the underlying energy of needs. Ask your unconscious mind for universal needs words related to what you now notice, think and feel.

Even in the face of societal upheavals we can look for what's in our power to change. For example, we can participate in systemic change, and heal whatever we need to heal that which keeps us from living our values more readily. We can take the time to be present to those in pain, and to show up fully in our lives even when we feel stress. We can take strides to make a difference towards creating the world we want to live in.

Trainer Tip: If someone has enriched your life (or moment) in some way, consider telling them about it. Your appreciation might be just the gift they need to contribute to brightening their day.

Trainer tip: Do you have behavioral patterns that block intimacy? When we are feeling our most vulnerable, we often want intimacy but also tend to keep it at bay. Acknowledge your need for intimacy, and find people you can trust to love you as you are.

It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen the potential for the listener to become defensive or argue.

Shared story has been a way for groups to unite in opposition to a common enemy. But more divergent and virulent beliefs/stories swirl through the internet and social media, facilitating people to polarize against one another. So notice when you're caught in a polarizing story; try shifting focus to observing your mind; somatic presence; underlying commonality; consciousness as universal need, energy, and spaciousness; and the natural compassion and generosity that flow from this.

• Explore what makes the capacity lens radical and practical
• Understand the complexities of how capacity and willingness interface
• Mourn capacity limits within and around us without jumping to conclusions
• Orient to agreements as behavioral anchoring in support of your commitments

Using his own life experience, Eric explores why we need support from others, what support might look like, and what blocks us from asking for support for our relationships.

Grieving reminds us of the preciousness of life, it helps us integrate loss, and it opens us to deeper compassion, inspiration, and joy. We need to create space in our lives to grieve fully.

Trainer Tip: Punitive use of force stems from a belief that people behave in certain ways because they're bad, and that they need to be punished to mend their ways. One way to punish is to judge them. In contrast, protective use of force stems from a desire to prevent injury or injustice. It focuses on protecting people’s rights and well-being, not judging their behavior.