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While someone is upset or hurt they may "listen" to us to gather evidence for a rebuttal, to assert or validate a preconceived idea, and so on. When in this "predatory listening" mode, the "listener's" needs overshadow relational values like understanding, connection, or mutuality. In response to this we can consider our purpose, affirm any positive intent or need in what they say, and ask direct, honest questions.

Trainer Tip: Q: How do we get the love we want? A: Ask for it.

We can ask for what we want but if we repeatedly don’t get it from one source, it's our responsibility to find a new way to get it. We don’t honor our relationships when we insist that people who are unavailable or unwilling to support us meet our needs. Read on for related a parable about a woman persistently asking to get milk from a hardware store.

Join CNVC Certified Trainer Arnina Kashtan as she explores enemy images to increase your capacity to embrace life more fully. Free yourself from the “us-them” paradigm and experience true compassion for the people whose actions most trouble you.

However indirectly expressed, any judgement or criticism is about the person's own thoughts, feelings, needs, and requests.This awareness can help you take people's comments less personally, and give you options: silent self-empathy, standing in your truth, contact and curiosity, and honest expression.

Have you experienced inauthenticity, confusion and flatness in expressing empathy with others? Do you long to create a more natural quality of energy as you practice empathy? Or are you a trainer looking for guidance to teach workshop participants a more natural flow in their empathy practice?

Listening is a cornerstone of dialogue and a powerful metaphor for spiritual practice. When we’re willing and able to listen, we open a conduit that allows connection and understanding to happen.

Is it dangerous for large numbers of people to be absorbing disturbing news alone? Given the intensity of our times, making choices based on conscious awareness and discernment in relation to current events is essential for our ability to stay engaged, and to also wisely meet our collective challenges with agency and power. Here are five tips for how to help stay sane in relation to the news cycle.

If you’re interested in improving your relationships, advancing in your career, or enhancing your capacity for change in life in general, communication is a powerful lever. Presence, listening, bringing curiosity and care, focusing on what matters, and pausing with silence, are all key. Read on for five foundational and advanced core practices you can start using today to improve your communication.

What's my intention? What needs am I trying to meet? What do I want the other person to know or understand? How can I say it in a way they are most likely to hear? These are four questions we can use in preparation for an important conversation. Read on for more on this, plus four accompanying practices.

Mindfulness is paying attention in a balanced and nonjudgmental way. To practice mindfulness is to uncover our own biases, revealing we less neutral and objective than we think. This takes great humility. Each time we become aware of our own unconscious biases and blind spots, our world expands. Read on for more about practices to help us see, and transform, our own biases.

During a crisis like the COVID-19 pandemic, we can draw upon inner and outer resources: gratitude, awareness of our senses and breath, plus compassion for self and others. We can also expand our understanding to curtail fear -- and limit the amount of time and energy we spend fighting and resisting the truth of what’s happening.

Trainer Tip: Here are some options for tense moments in conversations: try a "redo", understand and recognize your habits, pause to regroup, empathize with the person so they feel heard, check your mind frame before speaking, and name some appreciations about one another.

It’s essential to give ourselves time to grapple with the complex feelings surrounding the brutality of state-sanctioned racism and violence. But if all we do is reflect and attend to our emotions we fail to show up, where and when it counts. So let's not perpetuate the violence by standing idly. Instead, here's ten things you can do to move into concrete action to address the continued, untenable, and horrific violence of racism. A list of resources is included.

While we can’t control other’s behavior, we can choose how we show up. With forethought and care, we can approach interactions with more clarity, love, and skill. Read on for practices that include: Choose wise attention, ask better questions, practice deep listening, structure the conversation, know your limits, speak your truth, share your personal stories, be present and recall permanence.

What happens when both people are trying to give one another at the exact same time without responding to the empathy guess? (Disclaimer: This is a humor piece. To understand why this cartoon might be funny it’s useful to have some experience with NVC and the NVC community.)

What happens when you or others get into evaluating what is the “right” need? (Disclaimer: This is a humor piece. To understand why this cartoon might be funny it’s useful to have some experience with NVC and the NVC community.)

We all know what it’s like to be on the end of feedback that we receive as clumsy, unbalanced or even spiteful. We don’t have any control over the skill level of people who give us feedback, or their motivations. So how do we receive feedback without taking it personally, in a way that we can learn from it?

How to get past the sting of a painful comment? Get empathy from self or another. Then connect with the commenter's feelings and needs. The more you can do this the less personally you may take it. Then work together on specific, do-able, authentic agreement about doing something differently next time, the kind that will enable you both to shift out of reactivity. Three things need to be in place for that to work.