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  1. When Hearing A “No”

    When Hearing A “No”

    Demanding Versus Persisting

    Mary Mackenzie

    Trainer Tips · 2 - 3 minutes · 12/20/2021

    Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help them to want to collaborate and resolve conflict.

  2. The Presence Of Hearing Someone Deeply

    The Presence Of Hearing Someone Deeply

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/16/2023

    Trainer Tip: Empathy is a process in which we acknowledge and understand others' experience without judging or bringing up our own life experience. It can defuse a violent situation and anger in seconds, plus provide a clarity that catapults someone to a deeper level of understanding. The process is simple; listen for their feelings and needs. It can be healing for them to be deeply understood.

  3. In treating everyone the same, we perpetuate inequities. If we want NVC consciousness to spread globally, it's crucial to acknowledge how various demographics are have varying capacities, and are differentially perceived, treated and impacted. Modifying our NVC teachings can increase equity and reduce the frequent judgement, disbelief, denial, insistence, non-resonance and re-marginalization that so many experience in NVC circles.

  4. What are the most powerful things I can do to build an inspired relationship? I answered the question with romantic relationships in mind; however, I believe the answer below applies to all important relationships.

  5. Understanding I’m Not Responsible for Another's Feelings

    Understanding I’m Not Responsible for Another's Feelings

    Jeff Brown

    Trainer Tips · 2 - 3 minutes · 7/28/2010

    Ask the Trainer: "I understand that I'm not responsible for someone else's feelings, but my girlfriend doesn't. Do you have ideas for how I could get her to understand this concept?"

  6. The Lonely Trainer

    The Lonely Trainer

    Robert Maoz Krzisnik

    Articles · 4 - 6 minutes · 4/21/2023

    Even leaders we admire may exhibit behaviors that could be labeled as abusive, at least slightly. This includes not treating followers as equals, using charm, and hiding or twisting truth. In such scenarios a key reason for this is loneliness. If we're using our work and position primarily to gain for appreciation, acknowledgement, and acceptance then we need to examine our own loneliness. We need feedback to keep such conduct in check.

  7. Transforming Painful Patterns

    Transforming Painful Patterns

    Arnina Kashtan

    Practice Exercises · 7 pages · 7/29/2010

    Why is it so difficult to change our patterns even when we want to, even when we experience shame or despair about them? Arnina Kashtan offers some of the common pitfalls and concrete steps to overcome them in the future.

  8. Choosing Your Response

    Choosing Your Response

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/2/2023

    Trainer Tip: We have four choices of how to respond to someone, even when they say things that are hard to hear. We can blame the speaker, blame ourselves, we can self empathize by acknowledging our feelings and needs, or we can empathize with the other person's feelings and needs. Be aware of these options and consciously make your choice based on the needs you want to meet.

  9. Roxy Manning suggests that in navigating a situation where accusations of racism and a white savior complex arise, the facilitator emphasizes the distinction between intention and impact. Acknowledging the pain of the aggrieved person, the facilitator clarifies that racism is about impact, not necessarily intention. Encouraging a focus on the impact first, the facilitator invites understanding of the internal and systemic levels of the experience. Despite the person's insistence on their intention, the facilitator remains firm in prioritizing the discussion of impact. The goal is to create a space for acknowledging and addressing the impact before delving into intentions.

  10. Connecting Feelings and Needs

    Connecting Feelings and Needs

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/2/2014

    Trainer Tip: When we connect our feelings to our needs, we put ourselves in a postion to get our needs met and mourn when they aren't met. Here's a practical tip you can practice daily to improve the quality of your life.

  11. Choice in Every Moment

    Choice in Every Moment

    Miki Kashtan

    Audio · 31 minutes · 7/28/2010

    This 31-minute audio with Miki Kashtan is packed full of power as she uncovers the dynamics of choice that are present 100% of the time, in every situation, regardless of the circumstances.

  12. Separating Observations And Evaluations

    Separating Observations And Evaluations

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 01/27/2023

    Trainer Tip: Oftentimes, when we mix an evaluation and observation, we promote defensiveness in other people. When we are able to separate the two, we are more likely to create opportunities to promote open dialogue about our concerns. Be aware of your evaluations and observations today.

  13. Group Feedback

    Group Feedback

    Sylvia Haskvitz

    Trainer Tips · 2 - 3 minutes · 7/29/2010

    Ask the Trainer: "I'm part of a small, self-led NVC group that's been working together for almost two years. We are experiencing some growing pains in that we're still not certain how and under what circumstances to make requests, especially negative ones."

  14. Being Open to Feeling

    Being Open to Feeling

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/9/2014

    Trainer Tip: Most of us have been conditioned to withhold the expression of our feelings to some degree. Mary offers a tip to de-stigmatize our feelings and relax into our humanness.

  15. Tips for the Road Series Tip 14

    Tips for the Road Series Tip 14

    Admit to it Too

    Eric Bowers

    Trainer Tips · 1 - 2 minutes · 11/12/2017

    It can be challenging to tell people that you don’t like a certain behaviour or action of theirs. Even with supportive intentions and compassionate language your message might be difficult for someone to receive. Of course, we are not responsible for others’ reactions, but we are responsible to care about each other, and there are effective ways to express ourselves with more care.

  16. What is the Shadow?

    What is the Shadow?

    Eric Bowers

    Articles · 4 - 6 minutes · 2/28/2019

    What parts of yourself or others are hard to embrace, understand or even notice?  What parts do others have difficulty embracing, understanding or noticing?  Why do we condemn, loathe, hate, deny, judge, blame or feel shame around certain needs, feelings and parts of self and/or others? This article talks about the hidden parts of ourselves and others that shapes views and behaviours.

  17. Demands vs Requests

    Demands vs Requests

    Mary Mackenzie

    Trainer Tips · 2 - 3 minutes · 11/4/2020

    Trainer tip: Demands are more likely to limit the possibilities and create distance between people. The trick to asking something as a request is valuing everyone’s needs equally. When you value everyone’s needs equally, then you are more willing to come to solutions that satisfy everyone. It thus opens possibilities and helps build connection.

  18. Connecting to Self

    Connecting to Self

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 3/1/2015

    Trainer Tip: Q: How do we get the love we want? A: Ask for it.

  19. Losing Our Judgments

    Losing Our Judgments

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/14/2020

    Trainer tip: Various life circumstances that can seem to be something that we don't want, and we may think of them as bad. And then later the situation may reveal that it's a circumstance that we do want, and we may think of it as good. Instead, of evaluating our day as good or bad we can acknowledge the feelings and needs that are present. Read on for a few anecdotes that illustrate this.

  20. Enemy Images

    Enemy Images

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/23/2020

    Trainer tip: Judging others can affect our ability to communicate effectively with that person, or enjoy the relationship. Translating the static judgments (enemy images) we have of others into our own and others' feelings and needs can help us move into greater understanding, healing, and relief -- which can foster compassion and connection. Read on for more.

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