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  1. Acknowledging Other People’s Reality

    Acknowledging Other People’s Reality

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/23/2021

    Trainer Tip: Even if we don't agree, acknowledging others' realities can help demonstrate that we're including their feelings and needs in the conversation. Creating space for your reality and theirs can also bring a sense of connection, understanding, inclusion, abundance and fullness in life. Try it today. Read on for an example.

  2. Unacknowledged Fear Looks Like Aggression

    Unacknowledged Fear Looks Like Aggression

    Miki Kashtan

    Video · 2 minutes · 06/07/2011

    CNVC Certified Trainer Miki Kashtan shares how Marshall Rosenberg helped her see how unacknowledged fear can be misinterpreted as aggression and offers an elegant and simple strategy for changing this dynamic.

  3. Acknowledging Our Inner Critic

    Acknowledging Our Inner Critic

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 9/21/2019

    Trainer Tip: Our inner critic judges ourselves and other people; and it is the most likely to get scared when we begin to make a change. It holds wisdom for us if we are willing to listen. When we acknowledge our inner critic and empathize with its need, we gain insights into ourselves and we clear the way for resolution.

  4. How can we respond when we’re horrified by what someone says? How can we deepen our connection to our humanness and authenticity when the impact is hurtful? Read on to see examples of the three steps of "calling out", "calling in", and "calling forth".

  5. This chart is intended as an aid to translating words that are often confused with feelings. These words imply that someone is doing something to you and generally connote wrongness or blame. To use this list, when somebody says “I’m feeling rejected,” you might translate this as: “Are you feeling scared because you have a need for inclusion?”
  6. Experiencing Gratitude

    Experiencing Gratitude

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/15/2015

    Trainer Tip: Do you ever think you’re taking life just a little too seriously? Many of us work hard trying to improve our outlook, our ability to communicate, and our lives. Sometimes we work so hard, we forget to enjoy life. So let’s make a pact to enjoy our day.

  7. Using Anger as a Beacon

    Using Anger as a Beacon

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/23/2015

    Trainer Tip: Anger is a prominent call to gain our attention. Mary explains why it's worth heeding that call.

  8. Mourning Our Disappointments

    Mourning Our Disappointments

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/1/2015

    Trainer Tip: Taking time to mourn our regrets and unmet needs can lead to a deeper self-connection and feelings of peace.

  9. The Sweetest Game in Town

    The Sweetest Game in Town

    Contributing Without Praise

    Inbal Kashtan

    Trainer Tips · 2 - 3 minutes · 7/28/2010

    Inbal answers a parent's question about praise and offers a perspective on how praise translates into the NVC framework.

  10. You Are Not Responsible for Other People's Feelings

    You Are Not Responsible for Other People's Feelings

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/1/2025

    Trainer Tip: While everyone's feelings are a result of their own met or unmet needs it's still important that we take responsibility for our actions. This means acknowledging when our behaviors are a stimulus for another's pain, and expressing regret -- to support our own needs for care and consideration. In the process, taking responsibility where it's due in this way can enhance and deepen our relationships.

  11. Receiving Appreciation

    Receiving Appreciation

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/20/2020

    Trainer Tip: Acknowledge that the person’s life has been affected by your actions and enjoy the feeling of warmth you have when you contribute to a life. Try verbally acknowledging how you feel when you hear that you have enhanced her life.

  12. Don’t Make Assumptions!

    Don’t Make Assumptions!

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/29/2015

    Trainer Tip: Do you ever feel certain that other people see things the way you do, only to find out they don’t? Read on.

  13. Empathy Doesn’t Mean Agreement

    Empathy Doesn’t Mean Agreement

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 8/24/2020

    Trainer tip: Empathy is about being present to a person’s feelings and needs. It is acknowledging another’s experience, not necessarily agreeing with it. If you have a different opinion than another, empathize with her first. Then, state your feelings and needs with regard to the situation.

  14. Equanimity and the Holidays

    Equanimity and the Holidays

    Elia Lowe-Chardé

    Articles · 2 - 3 minutes · 12/2/2019

    If you're unpleasantly triggered during the holidays you may find yourself responding in ways you don't like. Start by acknowledging how affected you are to bring in more curiosity, mindfulness and eventually, authentic and discerning choices.

  15. Self-Empathy

    Self-Empathy

    A Direct Route to Personal Healing

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 5/24/2017

    Trainer Tip: It is true that we cannot fully understand other people until we understand ourselves. Gain understanding and healing through self-empathy within the Compassionate Communication process.

  16. Forgiving Ourselves

    Forgiving Ourselves

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/2/2018

    Trainer Tip: Every single time you say or do something, even when you experience pain or regret, you are trying to meet a need. Forgiveness begins when we acknowledge the needs we were trying to meet in the situation.

  17. How do you know when you’re projecting disowned parts or replaying old relationship dynamics? It’s hard to know for sure, but if you find yourself upset or shutting down and unable to have a dialogue in which you can speak clearly about your feelings and needs and empathize with the other’s feelings and needs, there is likely a projection. The stronger your reaction, the more likely you are projecting.

  18. Appreciation vs. Approval, Compliments or Praise

    Appreciation vs. Approval, Compliments or Praise

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/17/2019

    Trainer Tip: When we acknowledge our met needs, rather than labeling the other person as good or bad, we achieve a clarity of mind that deepens our connection to ourselves and other people.

  19. Safe Experimentation

    Safe Experimentation

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/17/2021

    Trainer Tip: Instead of trying for perfection, let’s try safe experimentation: Acknowledge that whenever we try a new behavior, it’s bound to take us a few times before we get it right. Read on for how we can do this. We'll use learning empathy as an example.

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