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Join CNVC Certified Trainer Dian Killian to find out how to speak up in a way that ensures you're heard, even in challenging situations.

Eric Bowers explains how needs and strategies correlate to different brain hemispheres, and how relaxing into our needs opens us to greater possibilities.

Asking for help is difficult for many of us, but can yield rich rewards.

Trainer tip: When you tell yourself that you have to do something, you're more likely to disconnect yourself from the needs you’re trying to meet, and also diminish the joy in your life. Instead, experiment with translating your “shoulds” and “have tos” into the need you are trying to meet.

• Discover how to be radically honest without pushing “the other” away
• Learn to ask firmly and gracefully for what you want, hear ‘NO,’ and stay alive
• Explore how the power of empathy dissolves anger, pain, and fear
• Discern the essence of what others say, no matter how it is expressed

Pay attention to when you're motivated by guilt, duty, obligation, shame, and worry. How do you feel? Does it bring up resentment, rebellion, submission, reactivity or resistance? When you're motivated by joy notice how that feels, and how others respond. Read on for a related story.

Trainer Tip: Overwhelmed with all that you want to do? If so, what are you working to change? Is it a behavior or a consciousness? Where were you with this issue when you first decided to create change? And now where are you? Celebrating your progress can encourage you to keep trying. You wouldn’t expect to jump on a treadmill and jog three miles the first time. Don't have the same expectations for your emotional fitness either!

• Discover how Spiral Dynamics can offer more understanding of human nature
• Learn from a Ukrainian NVC trainer and Spiral Dynamics experts
• Better grasp the evolution of human needs, values, and life conditions
• Explore how to apply NVC in situations that involve extreme violence

Trainer Tip: In an efficient group process, clarity is key. Try to only say things if you are clear what you want back from the group. Then ask for what you want so people don’t have to figure it out for you. If someone says something and you’re not sure what he wants back from the group, anyone can assist by saying this: “I’m confused about what you would like from us. Would you help us clarify what kind of a response you’re looking for?”

Trainer Tip: It can be more productive and satisfying to focus on what we want than on what we don’t have or don’t like. What will help rectify the situation? What would you like someone to do now or next time? This can eliminate much of the emotional pain caused by berating yourself or others. The moment your focus is on what is wrong with your life or what's lacking, take a moment to shift it to what you want.

Trainer Tip: Violence results from thinking that others caused our pain and deserve to be punished. The cause of our feelings is related to our own needs in the moment. What happened is the stimulus. Notice this when you are tempted to blame other people for your feelings, and try to discover your unmet needs.

One thing that makes empathic understanding difficult yet valuable is that it can be humbling. If I really open myself to hearing and understanding, while trusting my inner strength of self-knowing, I may be changed by what I hear. My core beliefs or understanding might change and grow. This openness could be key to transforming the energy of conflict into new possibilities for greater connection, creativity, and well-being.

Dear friends,

Happy April Fool’s Day, which, according to Wikipedia, “is an annual custom on April 1st consisting of practical jokes and hoaxes.” I always think of my Mom on April Fool’s Day. She was mostly a stern person who scorned practical jokes, but on April Fool’s Day, she would play hoaxes on my father. One year, she sewed his boxer shorts’ fly shut. Another year, she reorganized all the drawers in their bedroom. Both of these really made me laugh because it was so out of character coming from her! This April 1st, I do not want to play a trick on anyone, but I do want...

Ask the Trainer: "I'm part of a small, self-led NVC group that's been working together for almost two years. We are experiencing some growing pains in that we're still not certain how and under what circumstances to make requests, especially negative ones."

Using real-life examples from class participants, Sylvia Haskvitz demonstrates the life-changing results of clarifying the needs underlying "shoulds." Some of the situations covered in this audio are:

• A grandmother shares how she was able to spend time with her grandchildren even when experiencing estrangement from her daughter
• A father examines how to repair a conversation with his daughter
• A woman explores her "should" thinking about her financial stability, her job and grief regarding her husband's death
• A woman connects to her deeper needs that arise with the statement "I should do my taxes"
• A woman perceives that she has conflicting needs for family harmony, relaxation and comfort when deciding whether to spend holiday time with stepchildren

If your life is fraught with "shoulds," this resource will support you in translating them into needs and, in some cases, to let them go entirely.

Ask the Trainer: "I understand that I'm not responsible for someone else's feelings, but my girlfriend doesn't. Do you have ideas for how I could get her to understand this concept?"