Trainer Tip: Usually if we are in anguish, it’s because we’re not in the present. Instead of worrying, look to see if there is an action you can take in the present moment that will help change the situation. If you're fretting about the past, see if there's anything you can do to rectify the situation. Then take action. Read on for examples.

Pay attention to when you're motivated by guilt, duty, obligation, shame, and worry. How do you feel? Does it bring up resentment, rebellion, submission, reactivity or resistance? When you're motivated by joy notice how that feels, and how others respond. Read on for a related story.

Building your body and mind awareness can help you better regulate/calm your emotions. Regular self-empathy will help you better regulate your emotions as well as increase your body and mind awareness. If you are not aware of amygdala activation (fight/flight/freeze response), you will react instead of responding with choice. Use this eight-step process to develop your self-empathy/regulation...

Do you ever give up on disagreements, temporarily or permanently? Do you ever disengage from conflict because you’re certain the situation can't be resolved? Sometimes this applies. And consider how you may be giving up too soon, which decreases the possibility for resolution. This speaks to your level of commitment. How committed are you to valuing another’s needs and to finding resolution?

Trainer Tip: We have a better chance of getting our needs met if we prioritize connecting with one another's needs more than being right. This way we can reduce the chances of conflict arising. We also increase the possibility we can find ways everyone’s needs can be met.

Trainer Tip: When we feel resentment toward others, we are harming our own emotional health. Surprisingly, when we own up to our part of an uncomfortable situation, we can release the pain and resentment. Such honesty can provide healing. Read on for a related anecdote of how this can play out.

Trainer Tip: We all see through our own filters. To disentangle what we hear from some is really saying, check using understanding requests at the level of detail you need. Course correct along the way. In a charged situation this can be critical to bringing in clarity, being heard and resolving differences amicably.

What can we do when someone tells us we're contributing to a pattern we're genuinely not seeing (nor experiencing)? What makes these patterns visible to some people but not others? This article addresses these things by talking about what to factor in when receiving feedback; handling feedback; responding relationally; paying attention to social location; considering impact; plus, broadening...

When we don't like what someone is saying to us, sometimes people encourage us to hear their needs, and "not take it personally" -- and we're inclined to agree. Could "not taking it personally" close our hearts and awareness to others, life and ourselves? Rachelle Lamb invites us to take a closer look at what it's like when we attend to the situation from our hearts, and skillfully reflect upon...

Trainer Tip: Giving up on blame and taking responsibilty for our choices is immensely empowering. Mary offers a tip for growing in this direction.

Trainer Tip: The exchange of resources, that is, exchanging money for an item or service, is enhanced and better appreciated when we are connected to its personal value rather than its cost.

Trainer Tip: Clarifying our requests can make the difference between frustration and satisfaction, Mary shows you how.

Trainer Tip: There's one sure way to find hidden assumptions, stop and check it out!

Trainer Tip: Mary shares an experience about accepting responsibility for her actions and how that lead her to greater choice and freedom.

Eric Bowers explains how needs and strategies correlate to different brain hemispheres, and how relaxing into our needs opens us to greater possibilities.

Who does not want to be understood? In Tip #6, Eric shows you how to deepen connection and trust by checking your understanding with the person you are conversing with.

Asking for help is difficult for many of us, but can yield rich rewards.

Do you yearn to step forward in leadership, but know you're holding back? Clinical psychologist, organizational consultant, and speaker, Roxy Manning, PhD, shows us that more than external factors, its our internal beliefs and fears that provide the main barrier to moving forward. She does this by taking us through three myths of leadership, and weaves in anecdotes to illustrate how tapping our...

Jim and Jori offer practical tools to help us develop patience through a process they call WAIT: Wake up, Accept, Insight, Take a step.

This video with Jim and Jori Manske explores how to navigate polarizing conversations.