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There are many polarizing issues we can resist and fight over. The word "resistance" can mean fighting against what we don’t agree with in counterproductive ways. It can also be the illusion and futility of mentally fighting against reality of 'what is'. But acceptance, non-resistance, of what is doesn’t mean powerless resignation. Another way to resist is to accept and love whole-heartedly, with empathy and care for the people doing the things we are resisting.

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between response and reaction.

Trainer Tip: Mary shares how staying present to our anger and finding the underlying feelings and needs can lead to deeper connection and more satisfying outcomes.

In NVC we define needs as resources that life requires to sustain itself. All human beings have the same needs. The strategy is what we do to meet that need. Strategies are specific; we all choose unique ways to meet our needs. The more we can see the difference between the two, the more likely we are to resolve conflicts with ease. Today, look for opportunities to notice the difference in the given situation.

Trainer Tip: Mary explains how Nonviolent Communication, a process that distinguishes needs from strategies is also itself, a strategy.

Trainer Tip: Oftentimes, when we mix an evaluation and observation, we promote defensiveness in other people. When we are able to separate the two, we are more likely to create opportunities to promote open dialogue about our concerns. Be aware of your evaluations and observations today.

Trainer Tip: Without knowing our feelings, its harder to live fully present, take care of ourselves, and make sound decisions. If its difficult for you to know what you feel and to express your feelings, consider reviewing a list of feelings, practice expanding your feelings vocabulary, and naming your feelings.

Distinguishing between needs and strategies to meet needs is crucial for solving conflict. For example, the need for peace can be met through various strategies beyond solitude or gratitude. Similarly, sex is a strategy. Sexual expression is the need behind it, and can be met in various ways to meet that need without having sex itself. Such flexibility can foster  creativity and deeper connection, enhancing relationships.

How excited do you get about connecting with people who are proving themselves right and who act like they know it all? Do you prefer the company of not-knowers who are in awe of the mystery of life and exploring with humility and innocent curiosity? Masking our vulnerability in not-knowing can point to deep wounds inside us, where perhaps the common denominator is our desire to prove our worth.

Trainer Tip: When we connect our feelings to our needs, we put ourselves in a postion to get our needs met and mourn when they aren't met. Here's a practical tip you can practice daily to improve the quality of your life.

Trainer Tip: On a scale of 1 to 10, how is your emotional bank account? If it’s lower than you like, consider what you can do right now to bring it closer to balance. Everyone in your life, and most especially you, will benefit from this. Even 15 mins of empathy may nourish you with accompaniment and perspective, even when the issues or circumstances in your life are the same.

Roxy Manning discusses the need to expand our understanding of observations within Nonviolent Communication (NVC). She challenges the idea of objective observation, noting its limitations, and introduces internal observations, citing personal experiences to illustrate their influence on emotions and self-perception. Additionally, she emphasizes systemic awareness as a crucial aspect of observation, highlighting its importance in understanding broader societal issues. Overall, Roxy advocates for a comprehensive approach to observations in NVC, incorporating external, internal, and systemic perspectives to foster inclusivity and empathy.

It's tempting to shut down a heated conversation when it’s painful and overwhelming. What can give us strength to stay open to hearing and being moved, to being open to new possibility, is recalling the “triad of conversation.” The triad is self and other and then awareness on the third side of the conversation. Here we can return to connection, to what we share and need in common, to a searching together for the way forward.

Trainer Tip: Mary explains the NVC principle known as the "protective use of force."

Trainer tip: It's often easy for us to hear rejection when someone says “no” to us. If we focus on the rejection, we may feel hurt and fail to take the time to understand what is going on with them. However, if we focus on their feelings and needs, we're more likely to uncover what they want and what prevents them. To increase success in resolving conflicts and find solutions that work for everyone, hear the “yes” behind their "no".

Trainer Tip: Sometimes when we look to fix someone's problems we think we're doing it to make them feel better, but in reality we are uncomfortable and we want to feel better. Instead of assuming you know what their problem is or what they need, listen deeply. Your listening presence can bring relief to the both of you and provide additional opportunities for healing. And along the way they may find their own way to a solution.

Trainer Tip: When we match might with might, we create discord, frustration, and separation from other people. Instead, place aside your urge to be right or to win. Approach charged situations with a sincere desire to be honest, and to value everyone’s needs including your own. The way you show up is a valuable asset. You may not get what you asked for but you can increase your chances of meeting your needs for integrity, and more.

Trainer Tip: Notice when you create stories about why something occurred. Commit to only observing facts. Then make decisions that are likely to give you relief and joy. For instance, if someone is late you may think that she’s inconsiderate or values another thing more than you. Instead, observe what you know—that she's later than agreed. From there, you could call her to find out what’s going on.

Trainer Tip: It can be more productive and satisfying to focus on what we want than on what we don’t have or don’t like. What will help rectify the situation? What would you like someone to do now or next time? This can eliminate much of the emotional pain caused by berating yourself or others. The moment your focus is on what is wrong with your life or what's lacking, take a moment to shift it to what you want.

Control may help us feel safe in an unpredictable, unsafe, wild world. Wanting control may be a response to shielding ourselves from feeling fear and being aware of our vulnerability. The more we insulate from fear, discomfort, and vulnerability, the more we are cut off from aliveness; we can become more anxious, and depressed. The more we control the more we are disconnected from empathy and care. With aliveness come joy, peace, love, awe.