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Duke Duchscherer shares that community well-being is created by the relationships that exist within the community. He discerns two vital components: bonding connections within similar groups and bridging connections between different groups. This interplay forms what is commonly termed as social capital, a cornerstone of community vitality.

Duke says that a community's strength lies in its ability to foster connections across diverse backgrounds. This notion resonates deeply with him, reinforcing his commitment to utilizing restorative circles. These circles, with their focus on building and restoring relationships, hold the key to enhancing collective resilience and unity. He believes they represent a proactive approach to sustaining community cohesion and preventing fragmentation in the face of adversity.

Conflict is a normal and natural part of life. To varying degrees, it happens whenever two or more people consistently spend time together. Resolving conflict effectively and peacefully, in a way in which all parties feel respected and valued, does not feel natural for those of us who grew up with punitive, adversarial, or avoidant approaches to conflict. Eric offers some tips for approaching conflict.

Most people want to punish perpetrators of sexual violence. Unfortunately, punishment doesn’t lead to lasting widespread change. Rather, we can identify root causes and conditions that sustain violence. That means shifting from individual to systemic lenses, and from punitive to restorative responses. It means collective learning about how such acts are nurtured and persist. This can reduce the chance of it happening again.

Building relationships happens through dialogue and understanding the deeper meaning behind the words spoken. It’s about active listening that focuses on feelings and needs so you may truly comprehend the speaker’s message. In this video, Duke introduces two components of communication and how the restorative dialogue process supports mutual understanding.

One of the premises in NVC is that behind all behavior and expressions are Universal Human Needs as the deeper motivators. And one of the key distinctions in NVC is that between Needs and Strategies. Try Alan Seid's exercise called  "Peeling the Layers of the Onion, " a process for uncovering these needs — the deeper motivations — that underlie words and behaviors we may find disturbing or puzzling.

Trainer Tip: Ready to start a fight because you're right? Consider another strategy.

Learn when to use the two types of requests in the practice of Nonviolent Communication: Action Requests and Connection Requests. Both are important when working through conflict or difficult situations and for building connection.

Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.

Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.

Eric explains how we can often avoid regret by getting empathy before making important decisions.

If you're interested in learning specifically how and what you can do to live compassionately – with plenty of hands-on practice time – this course is for you. Observe actual demonstrations of Robert guiding participants through the transformational territory of healing and integration.

Interested in bringing NVC consciousness to your workplace, but want to use a natural and conversational way of speaking? Listen in as Jeff describes three specific skills you can apply immediately: #1: How to express your understanding of a co-worker’s needs; #2: How to apply the three dimensions of needs in a business setting; and #3: How to make a Symbiotic Request that acknowledges holding multiple needs.

It’s one thing to share NVC with those who’re interested, but what about those who aren’t? How does meeting someone where they are create space for learning, and help you find a pathway forward? Miki Answers this and more.

If you’re interested in improving your relationships, advancing in your career, or enhancing your capacity for change in life in general, communication is a powerful lever. Presence, listening, bringing curiosity and care, focusing on what matters, and pausing with silence, are all key. Read on for five foundational and advanced core practices you can start using today to improve your communication.

Struggling to navigate needs between the vaccinated and unvaccinated during the COVID-19 pandemic? How can we disagree and still understand each other? Listen in as a participant engages with Miki about her struggle to choreograph people's divergent needs around vaccines, and enjoy Miki's tip for reflecting back understanding when we disagree!

In our fast-paced, busy lives it is tempting to practice NVC mostly with the left hemisphere of the brain, thinking through the steps quickly without slowing down to connect more deeply with feelings and needs.  Don't miss an opportunity to integrate the hemispheres of the brain and the valuable information from the neural networks in the heart and gut.

Trainer Tip: Many of us are afraid of our anger because we haven’t learned how to express it in a way that brings relief or that helps us meet our needs in the situation. Consider a different approach to anger, one that helps you fully express your anger and is more likely to help you meet your needs for relief, to be heard, or to be understood.

Do you ever think you have the perfect answer for someone who is struggling? Eric offers a tip on how to approach situations like this.

When asking for support from another, you are most likely to enjoy receiving that support when the person giving support is giving from the heart—from a place of joy or delight. Inviting them to say "no" is a way of encouraging an authentic response, a response you can trust more fully.