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Trainer Tip: When someone acts in baffling ways we can either wonder about what’s going on with the other person, create our own stories about it (blame, resent, make assumptions), or inform ourselves by asking. This is an opportunity to learn something new.

Trainer Tip: List specific things that would signify love to you. Based on who the other person is and who you are, how could your need for love be met? Being specific is important. General statements, such as “I just want you to love me” or “I would like you to be more attentive and listen to me more” won’t work. (S)he may already think (s)he is attentive. What would being attentive look like to you? And how will he know if (s)he’s been attentive enough?

Join Susan Skye as she guides you to experience profound transformation of the inner jackal messages resulting from childhood trauma. Discover how the limbic system of the brain works, and transform jackal messages stored there with compassionate connection.

Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at least two of your interactions.

Trainer tip: The phrase “tragic expressions of unmet needs” is used to convey how often we do things that aren’t likely to meet our needs. It’s not bad, it’s tragic -- because it won’t help us meet our needs. Acknowledging this, we can then consider a different approach that's more likely to lead to satisfying results. Read on for three examples of where this may apply in your life.

Trainer tip: Empathy, hearing feelings and needs behind someone’s words, can be incredibly healing -- and it can help us come to better understanding and resolution. Empathize with at least on person today. Read on for an example of applied empathy.

Trainer tip: Various life circumstances that can seem to be something that we don't want, and we may think of them as bad. And then later the situation may reveal that it's a circumstance that we do want, and we may think of it as good. Instead, of evaluating our day as good or bad we can acknowledge the feelings and needs that are present. Read on for a few anecdotes that illustrate this.

Trainer tip: Judging others can affect our ability to communicate effectively with that person, or enjoy the relationship. Translating the static judgments (enemy images) we have of others into our own and others' feelings and needs can help us move into greater understanding, healing, and relief -- which can foster compassion and connection. Read on for more.

One way to understand trauma is it means we got a blow greater than our nervous system can tolerate – then we move into hyperarousal, and then hypoarousal or dissociation. This cycle can continue long after. Here, we're not able to fully process emotional cues, information, our body, and others. It's important we consider re-writing the cultural paradigm of separation so that our trauma doesn't get marginalized.

• Discover how to be radically honest without pushing “the other” away
• Learn to ask firmly and gracefully for what you want, hear ‘NO,’ and stay alive
• Explore how the power of empathy dissolves anger, pain, and fear
• Discern the essence of what others say, no matter how it is expressed

Trainer tip: Be aware of times when you are judging others, demanding, making comparisons, or denying responsibility for your actions. Notice how these communication patterns affect your connection with other people.

Trainer Tip: NVC-based social change naturally emerges from “a certain kind of spirituality”, a quality of spiritual clarity. Intuitions and impulses arising from spiritual clarity are more likely to support sustainable systems. Read on for how to bring more of this in, and ways to transform your complaint into commitment.

Trainer Tip: When we sympathize, we relate an aspect of someone’s story to ourselves. When we empathize, we reflect the feelings and needs of the other. Empathy helps people connect more deeply to their own and another’s pain, and helps resolve issues with clarity and ease. Notice when you're giving someone sympathy rather than empathy.

Listen as Mary Mackenzie shares an eight step path to create your own NVC learning activities, based on your own NVC learning experience. In this session, Mary uses the value of requests and observations as teaching examples.

Every one of us is impacted many times each day by micro-freezes that are the resulting fallout from both recent and long ago painful events. During this powerfully healing course, Sarah will walk you through a unforgettable tour of neuroscience, and succinctly demonstrate how NVC and neuroscience together can change your brain and enable your life to become both more fluid and far more resilient.

Dialogue is a life-changing, heart-opening experience. It’s collaboration instead of compromise. Join Miki Kashtan for a practical, step-by-step framework to help you understand how a community develops, how to maintain or repair a community, and how this unique process creatively supports you and each member of your community in getting things done.

• Move beyond anger, blame and judgment… 
• Make sense of the baffling or offensive people in your life… 
• Deepen your compassion for yourself and others… and
• Transform your old thought and speaking patterns into new ones that inspire harmony and fun!

Trainer Tip: Wanting collaboration? Show you value the other person's needs as much as your own. After you both feel heard, you can make joint decisions about specifics of the agreement, such as "division of work", "scope of project", "when the action will take place", "how it'll be done" and "timing of follow up to see how things went". Read on for an example of how this is applied to asking someone to pitch in with doing chores.

Trainer Tip: Overwhelmed with all that you want to do? If so, what are you working to change? Is it a behavior or a consciousness? Where were you with this issue when you first decided to create change? And now where are you? Celebrating your progress can encourage you to keep trying. You wouldn’t expect to jump on a treadmill and jog three miles the first time. Don't have the same expectations for your emotional fitness either!

• Access, follow and train your intuition: how to know without knowing;
• Navigate difficult situations with care for all through an active awareness of your own power, as well as other sources of power in the room;
• Remain aware of who speaks and who doesn’t, of those whose pain is invisible – and what you can do about it;
• Walk towards someone presenting a challenge to a group you are facilitating, while continuing to hold care for the entire group, and more.