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Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.

Trainer tip: Read on for the three stages of emotional maturity. In the third stage, we integrate the first two stages. We come to realize that everyone is responsible for their own feelings, but we also recognize our role if we do something that stimulates pain in another person. We also start to value the needs of everyone, rather than just one party's needs over the other.

Amidst racial violence, there are things that NVC can offer. And there are places where NVC culture needs to be more vigilant. Here are examples of where, amidst incredible loss and pain, "allies" and communities commonly (and often unknowingly) create false equivalences, minimization and re-injure those who've been historically marginalized -- even when they offer empathy, or aim to stay "safe". Read on to cultivate greater understanding and ways to respond differently.

Trainer tip: If you have a goal, want to be a "success", or want to do "your best', define what that would look like, and how much. Identify one goal and one thing you can do today to achieve that goal and do it.

Trainer Tip: When we sympathize, we relate an aspect of someone’s story to ourselves. When we empathize, we reflect the feelings and needs of the other. Empathy helps people connect more deeply to their own and another’s pain, and helps resolve issues with clarity and ease. Notice when you're giving someone sympathy rather than empathy.

Trainer Tip: Is there something you would like more of in your life right now? Try not to look to other people to provide the kind of experiences you want. Can you think of a way that you can be the change you seek? See if responding to the people the way you would want them to respond to you shifts something. Read on for an example of how.

Trainer Tip: Make a boring or "dead" conversation more interesting, meaningful and connecting. You can do this by connecting to the other person’s feelings, passions or desires. Read on for examples.

We can ask for what we want but if we repeatedly don’t get it from one source, it's our responsibility to find a new way to get it. We don’t honor our relationships when we insist that people who are unavailable or unwilling to support us meet our needs. Read on for related a parable about a woman persistently asking to get milk from a hardware store.

• Deepen your capacity for self-acceptance and self-compassion
• Bring greater compassion to your relationships
• Increase your capacity for vulnerability and mourning
• Enhance your sense of trusting your own place in life, as well as your purpose

When an entity or system has authority or power and mandates something we don't agree with we may submit or to rebel. If we submit, we give in or give up, often out of fear. If we rebel, we're in reactivity which may not help our cause, and reduce our power. This may result in others' resentment, anger, and pain. Gandhi and Martin Luther King didn't submit nor rebel. Instead, they were in choice and advocated for their cause.

Trainer Tip: When we feel resentment toward others, we are harming our own emotional health. Surprisingly, when we own up to our part of an uncomfortable situation, we can release the pain and resentment. Such honesty can provide healing. Read on for a related anecdote of how this can play out.

• Access, follow and train your intuition: how to know without knowing;
• Navigate difficult situations with care for all through an active awareness of your own power, as well as other sources of power in the room;
• Remain aware of who speaks and who doesn’t, of those whose pain is invisible – and what you can do about it;
• Walk towards someone presenting a challenge to a group you are facilitating, while continuing to hold care for the entire group, and more.

Trainer Tip: Sometimes when we look to fix someone's problems we think we're doing it to make them feel better, but in reality we are uncomfortable and we want to feel better. Instead of assuming you know what their problem is or what they need, listen deeply. Your listening presence can bring relief to the both of you and provide additional opportunities for healing. And along the way they may find their own way to a solution.

• Welcome unpleasant feelings and meet their flow in and around the body
• Discover how you can enjoy Anger as a beautiful life force
• Realize insecurity and depression as a door to the core of your humanity
• Know how to use fear to firmly connect to your life and strength

• Learn how to set up and maintain effective systems
• Acquire tips for harnessing community buy-in and the energies of key people
• Transform tension and anxiety into peaceful, life-enriching energy
• Remain grounded and confident when facing any kind of conflict

Trainer Tip: Make a clear, conscious decision about what’s important to you, and then live from that place. This can support you to become less attached to being likeable or accepted, And less affected in a way you don't want, by others opinions of you and your choices. This can further support you to live in integrity.

Trainer Tip: Punitive use of force stems from a belief that people behave in certain ways because they're bad, and that they need to be punished to mend their ways. One way to punish is to judge them. In contrast, protective use of force stems from a desire to prevent injury or injustice. It focuses on protecting people’s rights and well-being, not judging their behavior.

Trainer Tip: Empathy is a process in which we acknowledge and understand others' experience without judging or bringing up our own life experience. It can defuse a violent situation and anger in seconds, plus provide a clarity that catapults someone to a deeper level of understanding. The process is simple; listen for their feelings and needs. It can be healing for them to be deeply understood.

Trainer Tip: It can be more productive and satisfying to focus on what we want than on what we don’t have or don’t like. What will help rectify the situation? What would you like someone to do now or next time? This can eliminate much of the emotional pain caused by berating yourself or others. The moment your focus is on what is wrong with your life or what's lacking, take a moment to shift it to what you want.

No one on their deathbed wished they worked more. Working is unlikely to bring a meaningful life. And yet greeting friends with survivalist expressions, such as, "I'm dead-tired", can feel like affirming our own worth. Taking time off can bring inner spaciousness, ease, rest and consequently time to meet life, to really meet it. Which brings more clarity into the question of what we would like to celebrate on our deathbed.