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Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or thank you in your conversations today.

Trainer Tip: Asking for support may feel awkward and uncomfortable. In these moments, we may forget that everyone needs support. We may also forget that there may be many options available to us, even if what's available isn't our preferred source of support.

Trainer tip: When you tell yourself that you have to do something, you're more likely to disconnect yourself from the needs you’re trying to meet, and also diminish the joy in your life. Instead, experiment with translating your “shoulds” and “have tos” into the need you are trying to meet.

Trainer tip: Empathy can offer profound learning opportunities to children, expand their feelings and needs vocabulary, and teach them the positive results of valuing everyone’s needs. Read on for a story that illustrates this.

Trainer Tip: Stating our observations, feelings and needs can still be heard as criticism if we don't follow it up right away with a specific, doable request. Ending your statement with a request for what you want can clarify the situation and reduce the chances that you'll be met with defensiveness. Read on for an example.

It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen the potential for the listener to become defensive or argue.

How we treat ourselves when we fall short of our own ideals, desires and hopes can profoundly affect the quality of our lives. Learn how to identify your triggers and reactions, to mourn falling short, and to practice self-connection and self-empathy. 

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between universal needs and strategies.

Trainer Tip: Wanting collaboration? Show you value the other person's needs as much as your own. After you both feel heard, you can make joint decisions about specifics of the agreement, such as "division of work", "scope of project", "when the action will take place", "how it'll be done" and "timing of follow up to see how things went". Read on for an example of how this is applied to asking someone to pitch in with doing chores.

Trainer Tip: Whether we listen to our own or the other person’s needs first, connecting to needs can help us release judgments of others, see their humanness, help us to begin to hear them and ultimately connect to them. Be aware today of times when you are judging someone. Then be aware of your own needs to improve your connection to them.

The heart of the practice of nonviolence is a commitment to live through the powerful combination of compassion, fierceness, and courage, with an uncompromising willingness to stand for truth. Join Miki Kashtan for this exciting and informative course to learn how to practically embrace nonviolence.

“Nonviolence” is not just a political tactic. It is a “soul force,” a courageous and compassionate stand in the face of what seems to us unjustly unequal, oppressive, and violent. It is the force of love meeting and transforming what appears to not be love.. It is the force of love meeting and transforming what appears to not be love. It is speaking and listening with courage, compassion, and an open heart and mind and rooted in our truth in a way that bridges understanding. And doing so without demand nor trying to convince -- all in the face of any anger, fear, oppression, inequality, violence or disagreement.

It's tempting to shut down a heated conversation when it’s painful and overwhelming. What can give us strength to stay open to hearing and being moved, to being open to new possibility, is recalling the “triad of conversation.” The triad is self and other and then awareness on the third side of the conversation. Here we can return to connection, to what we share and need in common, to a searching together for the way forward.

• Inquire into your celebrations and mournings in four important categories of your life – body, heart, mind, and spirit – and "take stock" of how satisfied you are in these areas
• Assess your current and past relationships to life, with an eye to leaning into intention setting for the next short (30 days) and midterm (6 months to 1 year) periods of time
• Give and capture empathy for your future self, the self that revisits your intentions in 30, 180, and 360 days (this provides companionship for your future self)

Control may help us feel safe in an unpredictable, unsafe, wild world. Wanting control may be a response to shielding ourselves from feeling fear and being aware of our vulnerability. The more we insulate from fear, discomfort, and vulnerability, the more we are cut off from aliveness; we can become more anxious, and depressed. The more we control the more we are disconnected from empathy and care. With aliveness come joy, peace, love, awe.

When we feel pain about humans relate to, and conflict with, one another on Earth what can give us capacity to transform it? Perhaps in connection to the formless consciousness of unity we may relax, open, expand -- and connect to formless human needs, a sense of universal well being, benevolence and good will. Loving action flows from here. Suffering shifts into deep healing, grace and new possibility.

We can see anger as an alarm or signal that can inform us that unmet needs require attention, or that we hold judgements. We can shift our own anger in several healthy ways: get present, identify the stimulus and any judgements or unmet needs, look for ways to meet our needs, make requests that support our needs, express our needs to ourselves and appropriate others, and more.

Sometimes I hear people say things like, “I didn’t do Compassionate Communication this week.” Or “I tried Compassionate Communication when I was arguing with my wife last week.” Compassionate Communication is not a thing to do, or to pull out of our bag of tricks once in a while. Compassionate Communication is a consciousness of valuing everyone’s needs and of valuing connection more than being right, winning or protecting ourselves. It is a way of living.

We only have this decade to make radical changes to avert crossing over into an unlivable Earth. What's essential is a critical mass of people with capacity to respond to many enormous, daunting social-environmental challenges. This means on a wider scale, responding to conflict, fear, hate, injustice and violence with the ability to see our commonality underlying our differences. And to feel part of a larger whole so we can birth natural caring, togetherness, and cooperation.

One thing that makes empathic understanding difficult yet valuable is that it can be humbling. If I really open myself to hearing and understanding, while trusting my inner strength of self-knowing, I may be changed by what I hear. My core beliefs or understanding might change and grow. This openness could be key to transforming the energy of conflict into new possibilities for greater connection, creativity, and well-being.