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In some situations you might expect people to show a degree of maturity or skill. When they don't, your anger-fueled response doesn't lead to lasting improved relationship change. Instead, find someone who retains focus on your feelings and needs rather than colluding with you about what should(n't) be. This can support greater acceptance, grief, vulnerability, groundedness and discernment, from which next steps can arise.

Fully connecting to the deeper need under the anger can transform and release the anger, without requiring the other person to do anything differently. From there, you can reach an understanding of the other person's experience, feelings and needs underlying the actions that stimulated your anger to re-establish connection with your own and the other person's humanity.

When someone's behavior costs us, we may attempt to negotiate as much as possible. After some rounds of this, if there's no change we may reach a tolerance limit. So we may set a boundary for self care and clarity about what's unworkable. But depending on intentions and the way its said, this may or may not be a punishment to get even. Here, clarity about intentions, feelings, needs, actions and dialogue may support us.

Use this exercise to identify what state you're in at any moment, and as an exercise to grow capacity for self-awareness and self-compassion. Identify what happened, thoughts, sensations, feelings, longings, etc. Includes a table that outlines three states of being: Protective/Defensive, Vulnerability, Essence.

Practice making requests for feedback, clarity, and action. Opportunities for making requests might be when you expected something different from what you got, were treated undesirably, and noticed inner constriction or reactivity. Identify observations, feelings, and values to support finding the request. Ensure your request states what you want, is specific, names the present-tense action, and that you're open to feedback.

For this exercise choose a situation in which you have said a “yes” to someone‛s request but you didn't experience your “yes” as given freely or joyfully. Then explore judgements, feelings, needs, and alternate strategies that come up in relation to your “yes”, your “no”, and in relation to what the other person might be experiencing.

In this exercise choose a situation in which you got a “yes” to your request but you are not confident that it was agreed to freely or joyfully. Then explore your response to their “yes”, and possible unexpressed "no", with related observations, judgements, feelings, needs, requests, and alternate strategies that come up.

Use this exercise to stay in dialogue and connect to needs while facing a “no”. Identify a situation where you have low confidence that you'll get your needs met, and it'll be hard hearing a “no” to your request. Explore your response to the “no” by working with feelings, needs, request and alternate strategies. Thus you can work towards meeting your needs while also releasing the idea that your needs “have to” be met.

Judging or criticizing others indicates pain, unmet needs and a coping strategy. It distracts you from yourself and can give you the illusion of control. You may think you see more than they do, imagining criticism will bring change. But even a correct analysis won’t inspire change if they hear criticism. Instead, the moment you notice judgments or criticism turn towards yourself with compassion. What are your feelings and needs?

Anger matters because it can let you know that you perceive a threat to universal need for yourself or someone else. It can draw your attention to something so that you can take effective action. Anger becomes a hindrance when you amp it up with your thoughts about what should(n't) happen. Instead, notice any "should" thoughts, see anger as a signal, accept that it's okay to have it, and look for feelings and needs underneath it.

When you attempt to make a request what limiting beliefs come up? See if you recognize any from this list. Then compassionately observe your body sensations, impulses, feelings, needs, memories, energy, and images. In making the request ensure your request is connected to your needs, is doable, what you want, and not attached to them saying yes.

Awareness of how we're holding our own and others' needs is important to our development. In learning to value needs, we often go through three stages: passive, aggressive/obnoxious, and assertive/mutual. As we learn and grow, we may relate to the following differently: Whose feelings and needs are important, who is responsible for what, how our choices impact others, and consideration for ourselves and others.

• Learn, practice, and integrate the basic components of NVC
• Understand how to use observations, feelings, needs, and requests
• Grow your communication skills and strengthen your relationships
• Discover how to express yourself honestly and authentically!

Relationship repair means building connection and care after disconnect and unmet needs. It requires intention to connect and take responsibility for your behavior by naming what didn’t work, offering empathy, and making a plan to do something differently next time. When you have enough empathy to find care and curiosity for them, reflect the other person's observation, thoughts, feelings, needs and requests. Focus on this more than on details of the event.

Hearing actions that lead to living beings' harm, you may notice that some people believe that the needs of some must come at the cost of others. This view arises from fear and an economic system meant to promote and feed off false scarcity. When struggling with this, grieve, receive support, and notice your feelings show you certain values matter to you. From this sense of purpose you can find where you can be of most service.

You may want to shift power dynamics in intimate and family relationships -- especially if there's longstanding, unprocessed hurts. Reflect on where, when and with whom you tend to enter reactive “power over” patterns. Explore the feelings and needs that are up for you in those contexts. Imagine other ways that could meet your needs in, or before, those moments. In this way, in similar situations you can have more access to choice.

Building relationships happens through dialogue and understanding the deeper meaning behind the words spoken. It’s about active listening that focuses on feelings and needs so you may truly comprehend the speaker’s message. In this video, Duke introduces two components of communication and how the restorative dialogue process supports mutual understanding.

Trainer Tip: Knowing the difference between what we need and what we want someone else to do about that need can have a profound impact on our relationships and our happiness.