In this prerecorded telecourse, Miki Kashtan uses an interactive dialogue to address some of the most common questions among new NVC facilitators and trainers.

An exploration of four types of feedback: destructive criticism, constructive criticism, feedback by demonstration and dialogue.

CNVC Certified Trainer Arnina Kashtan tells us to look to our inner dialogue and the other's needs when we're feeling fear of physical violence that's been stimlated by someone's anger.

In this lively video, veteran trainer, Liv Monroe, introduces the NVC mascots of jackal and giraffe by detailing what they represent and how they are used to teach NVC dialogue to others. Many examples of jackal expression are used throughout the video.

Jim Manske offers practices to stay in dialogue without defensiveness, especially when it's difficult. Listen to Jim discuss the refining of our commitment to connection and how to respond to others' defensiveness too.

Use this exercise to stay in dialogue and connect to needs while facing a “no”. Identify a situation where you have low confidence that you'll get your needs met, and it'll be hard hearing a “no” to your request. Explore your response to the “no” by working with feelings, needs, request and alternate strategies. Thus you can work towards meeting your needs while also releasing the idea that...

For many people, attempting to connect with others across differences can feel akin to walking through a minefield. With humility, tenderness, and courage, Roxy challenges your perspectives and encourages you to open your heart and mind. Roxy uses concrete examples and visual tools to illustrate complex concepts.

How do you solve a conflict? By not trying to solve it! Yoram suggests building your conflict resolution muscles by practicing connecting to the needs behind the conflict instead. Check out this excerpt from Session 1 of his 2021 course, Connecting in Conflict and the Art of Navigating Dialogue. Listen.

When someone's behavior costs us, we may attempt to negotiate as much as possible. After some rounds of this, if there's no change we may reach a tolerance limit. So we may set a boundary for self care and clarity about what's unworkable. But depending on intentions and the way its said, this may or may not be a punishment to get even. Here, clarity about intentions, feelings, needs, actions...

The notion of "micro-aggressions" may be levied by those in the dominant class - for example white folks may talk about receiving micro-aggressions when a (legitimately) angry BIPOC references them as "white". This shuts down the conversation and feeds a myth that everyone's pain about race is equal. It doesn't foster dialogue that moves us towards a more equitable, compassionate world. Read on...

Here's a list of words that pose as feelings, but are actually interpretations of what you think someone is doing to you. They trigger defensiveness in another thereby preventing a connected dialogue. Behind each of these words are precious feelings and needs. This sheet includes ways to distinguish feelings from interpretations.

Enjoy listening to Miki make the distinction between leadership as a position and leadership as an orientation to life. The theme: when is it time to actively step into your vision?! Check it out.

Although we are evolutionarily designed for collaborating with others when attending to our basic needs, the weight of the systems and cultural messages we have inherited interfere. Many of us are doubtful that collaboration is possible or effective, and most of us lack both the faith and the skills to live collaboratively, regardless of cultural imperatives. Miki helps us navigate this terrain.

In this course recording, you'll encounter new abilities and learn how to collaborate effectively from WITHIN a team. You'll be invited to build on interpersonal relationships, and branch out into the exciting challenges present when people work together toward a shared purpose.

Transforming organizational culture requires attention and change at the systemic level. Learn which systems are crucial for any organization to establish and clarify whether that organization is collaborative or not, and then learn how to create and strengthen a collaborative organization.

Ask the Trainer: "Can you share stories of transforming group conflict, or is NVC strictly intended for 'one-on-one' work?"

Who does not want to be understood? In Tip #6, Eric shows you how to deepen connection and trust by checking your understanding with the person you are conversing with.

In this video download, expert parent trainer and author of Parenting From Your Heart, Inbal Kashtan responds to the age-old question: "Why do children do things to annoy parents?"

Inbal speaks to a group about our habit of demanding something of our children but making it sound like a request, the components of a true request and the importance of being honest when making a demand.

Trainer Tip: When I have conflict in my life with someone, especially recurring conflict, I like to find out what the conflict is showing me about myself.