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This document is for organizations that want to integrate NVC. The intention is to use conflict as a stimulus to personal growth, more open and honest relationships, and life-affirming change. It mentions using NVC skills such as self connection, empathy, honesty, and requests (and protective use of force as last resort) to navigate the conflict with an intention of connection.

Trainer Tip: Have you ever noticed how often we back up when we find ourselves in a conflict? Or how much we try to pull away when someone is angry or in emotional pain?

John Kinyon and Matthew Rich examine the ways in which people’s worldviews can be different and why this often creates conflict.

In this brief audio segment, John Kinyon offers a guided tour of our inner maps of conflict, including interpersonal mediation, chooser/educator, enemy images and making amends maps.

LoraKim explores what gets in the way of seeing the inherent worth and dignity of others when there is conflict in congregations. The strategies LoraKim offers can be applied to any spiritual community.

When we have an inner conflict, how can we bring ourselves closer where we want to be? Miki explains about how we can deepen our self understanding in a way that can transform our own reactivity, urges, and false either/or views -- so that we can bring in more presence, choice, and options.

There are three things you can do to sort inner conflict and make doable, sustainable agreements with yourself. This capacity can build trust with yourself to follow through, and to develop diverse and creative solutions -- thereby increasing confidence and ease.

With these exercises you can practice identifying the reactions to conflict, such as fight, flight, freeze, the posture taken, what you see, hear, smell, touch taste and what needs are at play. They will also bring in curiosity about what next step may help. One of these exercises prompts you to journal some of these things this week.

Listen to John talk about the inner and outer mediation process, the importance of the "3rd chair," and an experience of working with Pakistani elders.

• Learn how to use empathy to dissolve conflict
• Deepen your NVC skills to help let go of judgments
• Explore approaches for asking for what you want
• Listen to the conflict within yourself

In this stimulating audio recording, Stephanie Mattei covers several "hot" parenting topics such as: boundary issues, strategy resilience, how to shift your right/wrong mentality and understanding the concept of fairness. While unraveling these topics, Stephanie intersperses some practical neuroscience around brain regulation and brain-wise conflict prevention.

Miki Kashtan hosted Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a caller who outlines a conflict between two people who are crucial to the cohesiveness of a dance troupe and asks, “What do you do when you see a conflict between two people in a group, when you are not directly involved?” Miki starts by acknowledging the challenge of mediating a conflict when you have not been asked to do so. In such a situation, she recommends that people speak from their own experience and then outlines how one could do this.

Connecting with self and other is key to care and creativity. Before dialogue connect with your intention and needs for being with grief, fear or pain, and empathy. Dialogue when you're both rested, fed, and have spaciousness. Start by expressing care and desire to find mutually satisfying solutions. To deepen connection you may repeat what you hear and ask the other person to do the same.

• Increase your sense of connection and compassion, even in the heat of conflict
• Deepen your access to needs consciousness and the powerful energy of gratitude
• Learn how to make powerful requests that support the flow of connection
• Expand your self-empathy skills to help you shift away from reactivity