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Conflict is a normal and natural part of life. To varying degrees, it happens whenever two or more people consistently spend time together. Resolving conflict effectively and peacefully, in a way in which all parties feel respected and valued, does not feel natural for those of us who grew up with punitive, adversarial, or avoidant approaches to conflict. Eric offers some tips for approaching...

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Trainer Tip

1-2 minutes

Avoiding conflict is an even greater issue than having conflict. Not being as competent at conflict we avoid it. And in many cases that creates more conflict. Conflict is inevitable because we have different perspectives. Conflict is not bad. It is an opportunity for increased connection, intimacy, joy, and creative win-win solutions. Instead of avoiding conflict, we can work on increasing our...

Conflict occurs when disagreements undermine the sense of trust and safety in family, workplace, or community. Shantigarbha shares nine tips for addressing, and even transforming conflict.

Trust, flow, information sharing, and learning is reduced in conflict. Conflict can indicate incapacity in at least one of five systems that every group, community, or organization needs to function. Attending to conflict at systems-level helps reduce over relying on momentary connection that isn’t anchored in decisions about what comes next. When there's enough agreed upon systems within...

In Yoram’s 2021 course, participants delved deeper into their NVC practice so they were better prepared to meet conflict head-on. In this 5-session series, Yoram explores: the power of empathy to change the trajectory of heated conversations embracing the internal conflicts of the different parts of ourselves how to approach differing views peacefully the use of NVC to help let go of judgments...

How do you solve a conflict? By not trying to solve it! Yoram suggests building your conflict resolution muscles by practicing connecting to the needs behind the conflict instead. Check out this excerpt from Session 1 of his 2021 course, Connecting in Conflict and the Art of Navigating Dialogue. Listen.

Join CNVC Certified Trainers and Mediators Jori and Jim Manske in an exploration of using Nonviolent Communication in the context of Mediation and Conflict Resolution.

Mediating a conflict conversation can be challenging – but with tools and practice, that challenge can be transformed. If you're curious about the specific steps needed to achieve that transformation, join John for an exploration of his non-dual mindfulness practice.

This telecourse recording provides an experience with the language, skills and consciousness of NVC applied to mediating all types of conflict whether you are one of the people in conflict or you are supporting others in conflict.

Trainer Tip: When I have conflict in my life with someone, especially recurring conflict, I like to find out what the conflict is showing me about myself.

In this snippet from Duke Duchscherer's course, Restorative Dialogues: Transforming Conflict, Building Community Resilience, he shares a structured approach for conflict resolution or communication facilitation. It involves a facilitator guiding a conversation between two parties in conflict. The process begins with one party expressing their perspective while the other listens actively. The...

Jim and Jori offer a tip to stay present in the face of our reactivity to witnessed conflict.

To resolve conflict, information of what's important to each party, plus corrections, needs to be included and built upon. Here we explore nine patterns of ongoing conflict, including diagnosis; assuming understanding; refuting; unhelpful communication mediums; over focus on intent over effect; and “hit-and-run” engagement. This is part one of a two part series.

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Article

4 - 6 minutes

This document is for organizations that want to integrate NVC. The intention is to use conflict as a stimulus to personal growth, more open and honest relationships, and life-affirming change. It mentions using NVC skills such as self connection, empathy, honesty, and requests (and protective use of force as last resort) to navigate the conflict with an intention of connection.

Here we explore variants of conflict patterns in part two (of this two part series) that include: refuting "straw man arguments"; not checking understanding, repeating unhelpful behaviour; repeatedly asking for what's already given; asserting rather than demonstrating responsiveness; assumptions; denying conflict exists; neglecting interdependence; stonewalling; absence of curiosity, humility,...

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John Kinyon and Stephanie Bachmann Mattei

Audio

9 -12 hours

This 6-session telecourse recording focuses on supporting people who work with children (e.g. parents, teachers, ministers, etc.) in applying the skills of NVC mediation in conflict situations that involve children.

Listen to this introductory 4-session Mediate Your Life telecourse recording to change your response to conflict and change your life.

Join veteran Mediators and Facilitators, Jori and Jim Manske in using Nonviolent Communication and mediation skills for transforming conflict into connection between yourself and others.

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Trainer Tip

1-2 minutes

Trainer Tip: When there is conflict, the chances are good that people are arguing over a particular strategy. When we focus on our needs, the opportunities for peaceful resolution that values everyone’s needs are much greater. This can also build trust. Be aware of opportunities to shift focus from strategies to needs. Read on for an example of how this can work.

This exercise will help you resolve situations in which you have two needs which seem to be in conflict with each other, transforming inner conflict into peace.