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  1. In October 2016, CNVC Certified Trainer Gitta Zimmerman held her 5th international workshop for people working with street children in Ruhpolding, Germany. This time most of the participants were already experienced, and we were merging more and more into a family. The workshop focus was on “mediation” and “entrepreneurship.

  2. Love as a Need

    Love as a Need

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 8/14/2017

    Trainer Tip: In Nonviolent Communication, we consider love to be a need. Remember that needs are universal; everyone has the same ones. We all need love, but the ways in which we express it can be very different.

  3. If It Ain’t Broke, Don’t Fix It

    If It Ain’t Broke, Don’t Fix It

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 9/25/2017

    Trainer Tip: Have you heard the saying, “If it ain’t broke, don’t fix it”? Communication is like that too. Don’t try to adjust your communication and behaviors if they already work for you.

  4. Laughter, IPNB and Empathy

    Laughter, IPNB and Empathy

    Sarah Peyton

    Articles · 3 - 5 minutes · 3/9/2019

    Sometimes even a very skilled empathy practicitioner can go into offering a non-empathic response, even when asked for empathy.  Why?  One reason could be that our brains might be less receptive because of unseen forces that affect our brain and relationship with others.  This article speaks to the deeper "why" and also to one thing we could do to turn it around...

  5. Releasing Our Judgments

    Releasing Our Judgments

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/22/2019

    Trainer Tip: It's impossible to value other people’s needs and remain compassionate if we simultaneously harbor judgments. If we're willing to shift this behavior we can translate our judgments into acknowledging how something affects us. Once I got into the habit of this, my judgments began to subside dramatically. It became easy to love people and feel compassion for them, and I experienced a freedom I had never known before.

  6. It’s All About Please and Thank You

    It’s All About Please and Thank You

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 8/3/2019

    Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or thank you in your conversations today.

  7. Needs-Based Negotiation

    Needs-Based Negotiation

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 11/29/2019

    Trainer Tip: When we create situations that value one person’s needs at the expense of another, we open the door for someone to lose. Instead, look to see if you can speak openly and honestly, value the other person’s needs, and create solutions that value all stakeholder needs.

  8. How to Hear Difficult Messages

    How to Hear Difficult Messages

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 3/9/2020

    Trainer Tip: Be aware of opportunities today to choose empathizing over arguing with someone who is angry, and notice how it affects your ability to resolve the situation. Read on for more.

  9. Specificity Is the Key

    Specificity Is the Key

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/2/2020

    Trainer Tip: If you make a specific and doable request as soon as you notice your needs, you'll have a better possibility of getting them met. It's also more likely your request will support the other person to contribute to your life. Make at least one specific, doable request of someone today as soon as you notice your needs.

  10. Join Susan Skye as she guides you to experience profound transformation of the inner jackal messages resulting from childhood trauma. Discover how the limbic system of the brain works, and transform jackal messages stored there with compassionate connection.

  11. Giraffe Consciousness

    Giraffe Consciousness

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 5/17/2020

    Trainer tip: Why do NVC practitioners sometimes use the giraffe as a metaphor for NVC consciousness? What can it help us understand about NVC consciousness? Read on for more.

  12. Empathy, a Potent Healer

    Empathy, a Potent Healer

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/13/2020

    Trainer tip: Empathy, hearing feelings and needs behind someone’s words, can be incredibly healing -- and it can help us come to better understanding and resolution. Empathize with at least on person today. Read on for an example of applied empathy.

  13. Losing Our Judgments

    Losing Our Judgments

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/14/2020

    Trainer tip: Various life circumstances that can seem to be something that we don't want, and we may think of them as bad. And then later the situation may reveal that it's a circumstance that we do want, and we may think of it as good. Instead, of evaluating our day as good or bad we can acknowledge the feelings and needs that are present. Read on for a few anecdotes that illustrate this.

  14. The Three Stages of Emotional Liberation

    The Three Stages of Emotional Liberation

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 9/29/2020

    Trainer tip: Read on for the three stages of emotional maturity. In the third stage, we integrate the first two stages. We come to realize that everyone is responsible for their own feelings, but we also recognize our role if we do something that stimulates pain in another person. We also start to value the needs of everyone, rather than just one party's needs over the other.

    • Start here to discover how Nonviolent Communication (NVC) will enrich and deepen all your relationships.
    • You'll love this practical and enlightening approach to empathic listening and effective self-expression.
    • Learn on your schedule with self-paced learning modules in this 30-day program. 
  15. Expressing Appreciation

    Expressing Appreciation

    Mary Mackenzie

    Trainer Tips · 2 - 3 minutes · 10/17/2020

    Trainer tip: When you want to thank someone expressing what that person did, how you felt about and what needs were met for you, can provide the other person with more information. It can also help her more fully understand how she contributed to you, and deepen your connection with her.

  16. Defining Enough

    Defining Enough

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/16/2020

    Trainer tip: If you have a goal, want to be a "success", or want to do "your best', define what that would look like, and how much. Identify one goal and one thing you can do today to achieve that goal and do it.

  17. Interdependence vs. Dependence/Independence

    Interdependence vs. Dependence/Independence

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 1/15/2021

    Trainer tip: NVC consciousness recognizes interdependence. In this process each person is autonomous; everyone's needs matter; people have choice and responsibility for their actions; there's abundance, and a valuing of coming together. The dependence / independence paradigm assumes we either need someone else to be whole -- or we don’t need others at all. Commit to living autonomously. Notice where you struggle with this.

  18. Saying Thank You without Judgment

    Saying Thank You without Judgment

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 1/24/2021

    Trainer tip: From the NVC perspective, everything someone says or does is either a “please” or a “thank you". In our culture, saying “thank you” usually involves an appreciation in the form of judgment or evaluation. Remember, whether we judge someone as good or bad, judgments and evaluations can create disconnect or tension. Instead, notice how their actions have enriched life, and what feelings it stimulated.

  19. Making Demands

    Making Demands

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 3/19/2021

    When we ask something of a person and threaten negative repercussions if she doesn’t comply, we're making a demand. Demands limit the possible responses and reduce joyful participation. Instead, look to find mutually satisfying resolutions. And look for ways to change your demand into a request. Read on for more.

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