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Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way. Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way.

Trainer Tip: If you make a specific and doable request as soon as you notice your needs, you'll have a better possibility of getting them met. It's also more likely your request will support the other person to contribute to your life. Make at least one specific, doable request of someone today as soon as you notice your needs.

• Discover how to be radically honest without pushing “the other” away
• Learn to ask firmly and gracefully for what you want, hear ‘NO,’ and stay alive
• Explore how the power of empathy dissolves anger, pain, and fear
• Discern the essence of what others say, no matter how it is expressed

Here's a brief anecdote showing how one woman was able transform a situation, where a man was about to assault or rape her. She responded in a creative way that lead them both to see each others' humanity -- navigating them both to safety. As part of her ingenuity he ended up spending the night in her house, in another room.

Society gives us short-sighted explanations about human nature, life and what’s (un)changeable. The coronavirus pandemic is disrupting that explanation. Our current social order upholds impoverishment, police brutality, and is leading us towards our extinction. Change begins with people mobilizing resources towards a vision that holds systemic care for all, plus engages shared risk and collective action towards that vision.

In NVC we define needs as resources that life requires to sustain itself. All human beings have the same needs. The strategy is what we do to meet that need. Strategies are specific; we all choose unique ways to meet our needs. The more we can see the difference between the two, the more likely we are to resolve conflicts with ease. Today, look for opportunities to notice the difference in the given situation.

Trainer Tip: Every time you criticize yourself, you cause yourself to feel shame and guilt, which promotes depression and stagnation. Instead, bringing in more self compassion can increase opportunities for change. Do this by acknowledging your needs (or values) that aren’t met by your actions. Read on for how to do this.

Even in a conflict, you can offer emotional safety without being enmeshed -- and you can do this without sliding into strategies to gain power over another. You can prioritize connection, express your intention, make space for mutuality, honestly reveal what you care about and propose a way forward. This means caring for your needs regardless of their response -- and mourning if their response isn't what you want. Read on for more.

Trainer Tip: Make a boring or "dead" conversation more interesting, meaningful and connecting. You can do this by connecting to the other person’s feelings, passions or desires. Read on for examples.

Trainer Tip: Stating our observations, feelings and needs can still be heard as criticism if we don't follow it up right away with a specific, doable request. Ending your statement with a request for what you want can clarify the situation and reduce the chances that you'll be met with defensiveness. Read on for an example.

• Integrate the underlying principles of NVC into your daily life
• Create a daily practice of self empathy and connecting to needs
• Strengthen your own personalized set of NVC skills
• Increase your sense of power in the world
• Deepen connection with yourself and those in your life

Do you ever give up on disagreements, temporarily or permanently? Do you ever disengage from conflict because you’re certain the situation can't be resolved? Sometimes this applies. And consider how you may be giving up too soon, which decreases the possibility for resolution. This speaks to your level of commitment. How committed are you to valuing another’s needs and to finding resolution?

We all love to contribute to others’ lives. We love to offer support because it meets our own needs for contribution, love, caring, and making a difference. For today, admit that you love to support other people, and that you would like support yourself. Let at least one person contribute to your life today. Read on for a related story.

It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen the potential for the listener to become defensive or argue.

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between universal needs and strategies.

Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help them to want to collaborate and resolve conflict.

• Access, follow and train your intuition: how to know without knowing;
• Navigate difficult situations with care for all through an active awareness of your own power, as well as other sources of power in the room;
• Remain aware of who speaks and who doesn’t, of those whose pain is invisible – and what you can do about it;
• Walk towards someone presenting a challenge to a group you are facilitating, while continuing to hold care for the entire group, and more.

Trainer Tip: Whether we listen to our own or the other person’s needs first, connecting to needs can help us release judgments of others, see their humanness, help us to begin to hear them and ultimately connect to them. Be aware today of times when you are judging someone. Then be aware of your own needs to improve your connection to them.

Don’t know how to effectively work through differences with others in your organization? You are not alone… Like most of us, you simply lack the training and skills – and that’s what you’ll acquire listening to this course recording. Join Miki and learn specific tools and tips that work – for everyone!

• Welcome unpleasant feelings and meet their flow in and around the body
• Discover how you can enjoy Anger as a beautiful life force
• Realize insecurity and depression as a door to the core of your humanity
• Know how to use fear to firmly connect to your life and strength