If you want to support someone in distress offer a menu of ways you can contribute. Often a person in distress can’t articulate what they need but can recognize it when they hear it. Move fluidly among these 11 options to offer what’s truly helpful, rather than offering something out habit or based on what you think they should have. Remember that you can ask, “Is this helpful?” to support collaboration.
Often making an apology is not enough because people want greater depth of understanding and empathy. Instead of judging ourselves or feeling guilt we can "mourn" what we did that stirred up pain in others. This can bring about a sweet pain that leads to change. Then we can ask ourselves what we can do next time and make a commitment to do this and/or offer a regrets to the person expressing feelings and needs.
The purpose of setting boundaries is to prevent harm to yourself and others. In this video, Yvette Erasmus describes how and why exquisite self-care requires exquisite boundaries.
When feeling unworthy, powerless, or afraid, we can hear others' comments as criticism, rejection, demands, limits, or attacks. Practice self-compassion, release attachments, and ask “How can I stretch the boundaries of who I believe myself to be, in service of love?”. Try replacing love with a word that inspires you (e.g. freedom, thriving, etc). Note answers that arise later. Or explore the question with a trusted person or in a journal. Read on for examples.
While we can’t control other’s behavior, we can choose how we show up. With forethought and care, we can approach interactions with more clarity, love, and skill. Read on for practices that include: Choose wise attention, ask better questions, practice deep listening, structure the conversation, know your limits, speak your truth, share your personal stories, be present and recall permanence.
Do this three-step roleplay with someone to shift the emotional charge (e.g. upset, irritation, etc.) that you experience when you hear a certain tone of voice.