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Mary Mackenzie

Trainer Tip

1 - 2 minutes

4/21/2024

Trainer Tip: Notice if something within your agency will bring you the serenity you want. If not, then notice the needs you are trying to meet by wanting to take that action. Then then choose another action that's more likely to have the desired effect.
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Mary Mackenzie

Trainer Tip

1 - 2 minutes

4/16/2024

Trainer Tip: We have four choices of how to respond to someone, even when they say things that are hard to hear. We can blame the speaker, blame ourselves, we can self empathize by acknowledging our feelings and needs, or we can empathize with the…
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John Kinyon

Trainer Tip

2-3 minutes

4/11/2024

We only have this decade to make radical changes to avert crossing over into an unlivable Earth. What's essential is a critical mass of people with capacity to respond to many enormous, daunting social-environmental challenges. This means on a wider scale, responding to conflict, fear,…
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Mary Mackenzie

Trainer Tip

1 - 2 minutes

4/6/2024

Trainer Tip: In challenging situations, we can be peaceful and clear when we are able to connect to what we value most, and to act in harmony with those values. For example, if a coworker does something you don't like, instead of gossiping about their…
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Mary Mackenzie

Trainer Tip

1 - 2 minutes

4/1/2024

Trainer Tip: Research shows long-term change comes when people have intrinsic desire to change. Extrinsic motivation is temporary and often only lasts while we're observed (eg. driving the speed limit when police are there). Notice where you're mostly intrinsically or extrinsically motivated. How does this…
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Mary Mackenzie

Trainer Tip

1 - 2 minutes

3/6/2024

Trainer Tip: When in a conflict that doesn’t seem to have a solution being aware of your needs, and then being creative and flexible about getting them met, can go a long way to coming up with creative solutions that work for everyone.
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Roxy Manning

Trainer Tip

5 - 7 minutes

3/1/2024

In a workshop, a hesitant white neurodivergent man faced a triggering reaction from a Global Majority transgender man. Uncovering their backgrounds, the facilitator addressed family dynamics and exclusion. A repair exercise fostered empathy, challenging assumptions and emphasizing the importance of equitable facilitation for a richer…
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Roxy Manning

Trainer Tip

4 - 5 minutes

2/11/2024

When a person of color (A.K.A. a person from the Global Majority, or GM) tells a marginalization story that triggers a defensive response from a white participant in a group, to foster awareness and healing, leaders can address the white person's distress with empathy, highlighting…
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Mary Mackenzie

Trainer Tip

2 - 3 minutes

2/6/2024

Trainer Tip: When we express frustration without blaming others and by clarifying our own needs and requests, we diminish the possibility of hurt feelings and separation in our relationships. So next time you feel very agitated or angry, rather than implying the other person is…
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Mary Mackenzie

Trainer Tip

1-2 minutes

1/6/2024

Trainer Tip: Mindfulness, focusing on what's happening now, is the foundation of Compassionate Communication. The more present we are, the greater the chance we will be aware of our needs and meet them, thus the greater opportunity for joy. Connect to your feelings and needs…
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