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Our pattern-making minds make predictions about how best to survive in the world. So deep wounds from our past can influence our minds to make life long generalizations that harden into core beliefs about groups of people. Read on for a demonstration of how empathy can shift these wounds and thus the core beliefs.

Join Mary Mackenzie, Certified NVC trainer, as she offers ways to incorporate NVC empathy guesses, feelings and needs into everyday conversations. This approach is geared towards adding deeper connection to the natural flow of conversations. The technique has become known as Street Giraffe.

Trainer Tip: On a scale of 1 to 10, how is your emotional bank account? If it’s lower than you like, consider what you can do right now to bring it closer to balance. Everyone in your life, and most especially you, will benefit from this. Even 15 mins of empathy may nourish you with accompaniment and perspective, even when the issues or circumstances in your life are the same.

John introduces his Self-Connection Exercise as a mindful way of coming to awareness via OFNR. Breath: immediately observable, a reminder to observe. Body: feeling the body, awareness of sensations. Needs: an experience of wholeness that expands awareness of the totality of experience. Listen.

Here's an inspiring story of one citizen (the author) who faced a police officer and judge in court to contest a transit ticket... and inspired structural changes in the way one aspect of New York City transit operates. She inspires change with her application of empathy for self and others, acknowledgement, connecting requests -- and an inspiring vision of understanding, shared reality and living in a city where people have some trust in one another's intentions.

Making decisions from overwhelm can be costly for you and others. Instead, to get distance name overwhelm as it comes. Apply self-compassion. Be suspicious of your impulse to withdraw. Find ways to meet your needs. Tell others about your overwhelm. This may allow more support, connection and trust-building. Plan what to do to meet your needs next time you're overwhelmed. Tweak your plan.

These mindful inquiry exercises and tips are for enhancing self-empathy, and empathy for others. Using emotions and needs card decks provided, learn to reflect and enhance trust and connection through intentional practice.

When Dian works with managers, they often ask how they can manage others more effectively. She almost always asks them: how are you managing yourself?

This question applies to all aspects of life, both at work and at home. How are you: 1) gaining clarity around your needs; 2) managing your internal reactions; and 3) clarifying your requests before you open your mouth (or judge) others? This is why self-empathy – which Dian calls “self-management,” now a buzzword in business – is central to the practice of Nonviolent Communication.

Yet self-empathy is not always easy, especially if events in your life stimulate old, “fossilized” needs. These “fossilized” needs are often precognitive and connected to trauma, and as a result, “live” in your muscle memory. In order to fully release this “stuck” energy, it is necessary to engage your felt-sense while learning to empathize with your body and deeply connect with your younger parts.

Dian calls this process Somatic Self-Empathy (SEE).

Listen to CNVC Certified Trainer Dian Killian guide and ease you into a more natural expression of empathy. This is a three person exercise. Listen in and then give it a try!

Fear in dealing with a neighbor's 'wastebasket talk.' Only leaving or interrupting stops the flow.