Search the NVC Library

Old emotional hurts and pains can easily erupt when you’re in the throes of conflict – even if you’re the mediator. Wouldn’t it be lovely if you could avoid all of that, and instead create more peace and happiness for yourself, your family, your co-workers and your community?

Experience John Kinyon's application of NVC Founder Marshall Rosenberg's 4-part model of reconciliation and healing, a model he developed over the course of decades of work with people around the world who have experienced the deep pain of violence.

Trust, flow, information sharing, and learning is reduced in conflict. Conflict can indicate incapacity in at least one of five systems that every group, community, or organization needs to function. Attending to conflict at systems-level helps reduce over relying on momentary connection that isn’t anchored in decisions about what comes next. When there's enough agreed upon systems within capacity, that attend to enough kinds of situations, we're likely to have little conflict.

Often making an apology is not enough because people want greater depth of understanding and empathy. Instead of judging ourselves or feeling guilt we can "mourn" what we did that stirred up pain in others. This can bring about a sweet pain that leads to change. Then we can ask ourselves what we can do next time and make a commitment to do this and/or offer a regrets to the person expressing feelings and needs.

Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.

Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.

Amidst the Israel/Palestine war we see polarizing media portrayals and the battle for public opinion. Read how one person shares his deep, personal connections to the Israel/Palestine conflict, expresses the trauma and viewpoints of both Palestinian and Israeli experiences -- in a way that aims to transcend polarizations, hold compassion, and understand the complexity on both sides. Despite the immense challenge that defies easy resolution, he holds hope, noting historical reconciliations such as the ones between Germans and Jews.

Amidst the Israel/Palestine war we see polarizing media portrayals and the battle for public opinion. Read how one person shares his deep, personal connections to the Israel/Palestine conflict, expresses the trauma and viewpoints of both Palestinian and Israeli experiences -- in a way that aims to transcend polarizations, hold compassion, and understand the complexity on both sides. Despite the immense challenge that defies easy resolution, he holds hope, noting historical reconciliations such as the ones between Germans and Jews.

This telecourse recording provides an experience with the language, skills and consciousness of NVC applied to mediating all types of conflict whether you are one of the people in conflict or you are supporting others in conflict.

We all blow it sometimes. Maybe we are triggered and react in ways we regret. Or we unknowingly say or do something that unexpectedly touches a nerve for someone else. Either way, how do we heal the disconnection? In this session, you'll learn how to integrate skills for repairing relationships.