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Trainer Tip: In a Compassionate Communication process, we believe there are enough resources in the Universe to meet all of our needs. Most people are stumped because they can only see one strategy for meeting a need. Identify one need that you would like to experience more of and make a list of at least five strategies for meeting it today.

Trainer Tip: A request completes the communication by stating specifically what we would like from someone else to meet our need. Without this clarity, our communication can be confusing and can easily be seen as a demand. When people know what you want, you have a better chance of meeting your needs. Make clear, specific, doable requests of people, and see if this increases the chance of meeting your needs. Read on for an example.

Avoiding conflict is an even greater issue than having conflict. Not being as competent at conflict we avoid it. And in many cases that creates more conflict. Conflict is inevitable because we have different perspectives. Conflict is not bad. It is an opportunity for increased connection, intimacy, joy, and creative win-win solutions. Instead of avoiding conflict, we can work on increasing our skill in handling conflict.

Some things may seem to take longer at first, but end up making things easier and faster. Other things seem easier or faster in the short term, but end up taking more time in the long run. This applies to projects, group agreements about process, relationships, addressing conflicts, clearing up misunderstandings, damage control, etc. It can be faster to slow down, be more present, and take the time since we care about the outcome.

Our craving for love, acceptance, and approval can lead us to show only parts of ourselves and hide others. This lack of authenticity breeds disconnection and mistrust, leading to those very needs not being met. Once I accept myself, being authentic is easier. And then people in my life can love me for who I really am, warts and all.

Trainer Tip: When we respond in a way that is less than our ideal in terms of using NVC, we don't have to give up and think we are no good at NVC or that NVC doesn't work!

Lorraine Aguilar perceives NVC-based listening to be an essential skill to cultivate for success in the business world. A key exercise for building your listening muscle is to work with your judgments of others by translating those judgments from “What’s wrong with them?” to “What's important to me?”

When we're on the receiving end of pain-stimulating assumptions, a microaggression, or prejudice --when we're reactive and resultingly have self-doubt, guilt or shame in ourselves-- is it possible to be intensely authentic while holding care for everyone in the situation? Can we effectively do this even as a third party witnesses to these things? Self-empathy, empathy, and a commitment to authenticity have become essential tools I need to keep sharpened in my toolbox if I am to show up and do the work I value in this world.

How do we address historical and present challenges regarding the invisibility of privilege and power? What can we do, especially if we are people with privilege, to transform these conditions?  However challenging these kinds of situations are, and whatever our position, we can move towards more inclusivity by learning and doing significant inner and outer work.

Given all that we are facing today as a society and a species, amongst some of the things we need is a well nourished heart. To nourish our hearts we need to discern where to wisely put our attention. Here are three practices to reclaim your attention, and replenish your reserves, so that you have the inner resources to do the work that is calling you. They are: train the mind, nourish the heart, and stay connected to purpose.

A chosen, interdependent world… In most cases, that's sure not the world we live in today, is it.  But it could be the world we live in tomorrow. And you can choose to be part of bringing that better world to life – to be part of a gradual, joyful transformation – simply by using the dynamic, living power of Dialogue.

Giving feedback across a differences in culture, race, and power isn't something that we have to do -- but we can choose to do it for our own liberation, if we want. And if we choose that path, impact delivered well can invite caring for all needs and increase capacity to learn. This is the exacting, rigorous work of speaking about impact without attributing anything to the person whose actions resulted in the impact. Read on for part 1 of 2.

When supporting someone with less privilege, first check with them how you can support.  If you're reacting more strongly to their undesirable experience than they are, this then shifts the dynamic so that they're setting aside what they want to attend to your feelings and needs - this may become work that they didn't sign up for.  Read on for what to do instead to support more equity.

In pandemic many are asked to stay home. If we are experiencing violence at home we're also most at risk of harm or death if we leave. There are also less visible pieces at work. In this situation, acknowledging our pain, needs and experience can lighten the internal load to meet what is real, and claim our truth. We can do the same for our kids. This can open more pathways forward, and provide strength to leave when its more viable.

When we apply and practice NVC over a number of months in an organization, it can create group norms that make learning go deep faster. These new norms can impact people's interactions with others both inside and outside of work. From here, there's potential for people to start seeing value when they share these skills and experiences. This may create a ripple effect of interest in applying NVC across different domains in life.

We can get stuck in our heads. All kinds of thoughts float into our minds. We then get thoughts about those thoughts, they might even make you feel a certain way or change a behaviour. But what happens when we connect our feelings with the physical sensations in our bodies? As part of our teaching at NVC we have incorporated movement work to help us connect with where we hold emotions and how we can process them effectively.