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Dear friends,

Happy April Fool’s Day, which, according to Wikipedia, “is an annual custom on April 1st consisting of practical jokes and hoaxes.” I always think of my Mom on April Fool’s Day. She was mostly a stern person who scorned practical jokes, but on April Fool’s Day, she would play hoaxes on my father. One year, she...

Hello friends. I’m Roxy Manning. When Mary invited me to write this letter, I could not help but reflect on what has been most alive for me recently… the way many of us will easily help someone else, but fear to ask for help for ourselves. On December 4, I had an operation. My doctor predicted my recovery would take three weeks. As I prepared for the time off, I rushed to complete all of my work and personal commitments. I prepped and froze dishes so I would have things to eat after and arranged meal deliveries. Very few people knew I was having an operation and I reached out to only one person for support after. In hindsight, I was doing everything I could so...

Reacting is deciding what to do based on what someone else does. Responding is deciding what to do based on your own needs and values. When someone isn't responding the way you want, and you want to respond in a way that embodies your values, with warmth and patience, examine your reactions. Ask yourself how you can access compassion and action that contributes to the well-being of all.

Watch Jim and Jori Manske in this video as they share three key learnings about collaborating effectively.