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Trainer Tip: When we match might with might, we create discord, frustration, and separation from other people. Instead, place aside your urge to be right or to win. Approach charged situations with a sincere desire to be honest, and to value everyone’s needs including your own. The way you show up is a valuable asset. You may not get what you asked for but you can increase your chances of meeting your needs for integrity, and more.

Trainer Tip: The surest way to enjoy life is to do things that meet your needs. If you don’t enjoy a particular activity, consider the need you hope to meet by doing it. For instance, for each item you want to do consider the needs you're trying to meet. Connect to the joy of that need. Then for each ask: “How would I feel if I delayed finishing this item?”. Consider which items you want to continue, pause, or reprioritize. This can help increase life enjoyment.

Trainer Tip: If you are motivated by fear, guilt, blame or shame, your actions will usually be motivated by avoiding pain. The best way to experience permanent, lifelong change is to focus on how your life will improve when you make a change. Notice when you attempt to motivate yourself and others with guilt, blame, or shame today, and then look for motivations that enrich life instead.

Trainer Tip: Notice when you're tempted to wield physical, emotional, and intellectual power to get your children to do what you want. This coercion or force may bring short term ease, but long term it can be counterproductive. Ask yourself “What do I want my child to do?” and “What do I want my child’s reasons for doing it to be?”. Then consider ways to help them connect to their intrinsic motivation for doing it.

Trainer Tip: The better you connect with your child’s needs, the more you will defuse the power struggle. If he wants to behave in a way you don't like, start by understanding what's going on with him by making empathic guesses. Doing this out loud can expand your child’s emotional vocabulary and show that his needs matter to you, and build his trust. Once you learn what's going on with him, create a strategy that values both your needs.

Trainer Tip: Even when it's tempting to coerce or match might with might, we can strive to meet our needs without negatively affecting others. Instead of convincing anyone to do it our way or to value the same things we value, we can focus on what we value: compassion among people and valuing everyone’s needs. By doing this we are actually more likely to meet our own needs and we are better able to live peacefully.

Trainer Tip: Notice when you create stories about why something occurred. Commit to only observing facts. Then make decisions that are likely to give you relief and joy. For instance, if someone is late you may think that she’s inconsiderate or values another thing more than you. Instead, observe what you know—that she's later than agreed. From there, you could call her to find out what’s going on.

Trainer Tip: Oftentimes, when we mix an evaluation and observation, we promote defensiveness in other people. When we are able to separate the two, we are more likely to create opportunities to promote open dialogue about our concerns. Be aware of your evaluations and observations today.

Trainer Tip: Are you meeting your needs for exercise? Consider which activities would help you meet your needs for physical and emotional health and fun, rather than focusing on what expert opinion says. If you feel overwhelmed and had a hard time sticking to the program feel free to tweak your program so that you enjoy it more.

Trainer Tip: Without knowing our feelings, its harder to live fully present, take care of ourselves, and make sound decisions. If its difficult for you to know what you feel and to express your feelings, consider reviewing a list of feelings, practice expanding your feelings vocabulary, and naming your feelings.

Trainer Tip: In an efficient group process, clarity is key. Try to only say things if you are clear what you want back from the group. Then ask for what you want so people don’t have to figure it out for you. If someone says something and you’re not sure what he wants back from the group, anyone can assist by saying this: “I’m confused about what you would like from us. Would you help us clarify what kind of a response you’re looking for?”

Trainer Tip: Empathy is a process in which we acknowledge and understand others' experience without judging or bringing up our own life experience. It can defuse a violent situation and anger in seconds, plus provide a clarity that catapults someone to a deeper level of understanding. The process is simple; listen for their feelings and needs. It can be healing for them to be deeply understood.

Trainer Tip: It can be more productive and satisfying to focus on what we want than on what we don’t have or don’t like. What will help rectify the situation? What would you like someone to do now or next time? This can eliminate much of the emotional pain caused by berating yourself or others. The moment your focus is on what is wrong with your life or what's lacking, take a moment to shift it to what you want.

Trainer Tip: When we express appreciation using words like "good", "great" or anything else evaluative, it conveys we are in the position to judge, and that we've judged them or their actions. Instead, to express appreciation without judgment state what they did, how you feel about what they did, and which of your needs are met by their behavior. Such an expression of appreciation clearly states how your life was enriched, without judgement.

Trainer Tip: When there is conflict, the chances are good that people are arguing over a particular strategy. When we focus on our needs, the opportunities for peaceful resolution that values everyone’s needs are much greater. This can also build trust. Be aware of opportunities to shift focus from strategies to needs. Read on for an example of how this can work.

How excited do you get about connecting with people who are proving themselves right and who act like they know it all? Do you prefer the company of not-knowers who are in awe of the mystery of life and exploring with humility and innocent curiosity? Masking our vulnerability in not-knowing can point to deep wounds inside us, where perhaps the common denominator is our desire to prove our worth.

Trainer Tip: Violence results from thinking that others caused our pain and deserve to be punished. The cause of our feelings is related to our own needs in the moment. What happened is the stimulus. Notice this when you are tempted to blame other people for your feelings, and try to discover your unmet needs.

Trainer Tip: We can voice our upset about a situation and still see the higher self in the other person. Honest expression can deepen connection and bring us closer to resolution and connection, when we're not judging them. To know that they're a spiritual being, but think they're an insensitive slob or egotistical bore, is a contradiction. Instead, look for the needs they want to meet. See the spiritual being in everyone—even yourself.

Trainer Tip: While everyone's feelings are a result of their own met or unmet needs it's still important that we take responsibility for our actions. This means acknowledging when our behaviors are a stimulus for another's pain, and expressing regret -- to support our own needs for care and consideration. In the process, taking responsibility where it's due in this way can enhance and deepen our relationships.

Trainer Tip: When we withhold our truth or lie, we can create emotional and physical distance in our relationships. By being honest, we can strengthen relationships. And when someone doesn’t appreciate your honesty, try empathizing with them. It can help to notice how your actions stimulate feelings in other people -- even as they are not the cause of their feelings.