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When you or anyone is upset, what could underneath the trigger?  There may be more than is immediately visible.  This article invites us to explore what it looks like to inquire deeper, take self-responsibility, examine our assumptions, attachments, interpretations, and "certainties" that could be hidden behind the needs that are aching to be attended to...

How do you know when you’re projecting disowned parts or replaying old relationship dynamics? It’s hard to know for sure, but if you find yourself upset or shutting down and unable to have a dialogue in which you can speak clearly about your feelings and needs and empathize with the other’s feelings and needs, there is likely a projection. The stronger your reaction, the more likely you are projecting.

Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.

When someone expresses upset about our actions, and we focus on our intention being seen and understood (e.g. "I didn’t mean to hurt you”) it doesn't support the speaker in being heard more deeply with care. Here we'll explore this dynamic in a way that supports more clarity and the possibility of greater personal liberation. Read on for more.

While someone is upset or hurt they may "listen" to us to gather evidence for a rebuttal, to assert or validate a preconceived idea, and so on. When in this "predatory listening" mode, the "listener's" needs overshadow relational values like understanding, connection, or mutuality. In response to this we can consider our purpose, affirm any positive intent or need in what they say, and ask direct, honest questions.

Building your body and mind awareness can help you better regulate/calm your emotions.  Regular self-empathy will help you better regulate your emotions as well as increase your body and mind awareness.  If you are not aware of amygdala activation (fight/flight/freeze response), you will react instead of responding with choice. Use this eight-step process to develop your self-empathy/regulation skills.

Trainer Tip: We can voice our upset about a situation and still see the higher self in the other person. Honest expression can deepen connection and bring us closer to resolution and connection, when we're not judging them. To know that they're a spiritual being, but think they're an insensitive slob or egotistical bore, is a contradiction. Instead, look for the needs they want to meet. See the spiritual being in everyone—even yourself.

As a beginner in NVC, you might find your attempts to practice your NVC only increases conflict, disconnection and upset in your interactions with people.  Or perhaps people start seeing you as inauthentic. From there, you may find yourself sinking deeper into self-judgement. In this article, Jim Manske shows us how to shift these potential unintended outcomes, into deeper NVC consciousness that brings in more warmth, presence and open-hearted connection.

Ask the Trainer: "What guidance do you have for working with enemy images? Can you say some things about processes and/or exercises that can bring relief from this trap?"

By guessing our child's feelings and needs we open the door to understanding what's behind their behavior, and can better suggest solutions that meet both their and our own needs. In this way we build trust and their desire to seek us out in times of need. Expressing our own feelings and needs also allows us to help them understand the value in fulfilling tasks or requests.

One NVC principle is "stimulus vs cause" - one may be the stimulus but never the cause of another's feelings. When we're upset this principle can help us express pain without blame. However, when others are upset it's easy to slip into blaming them using this principle. Instead, we can hear their pain with care and heartfelt mourning - without guilt nor defensiveness, and whether or not we agree. All this is important if we're sincerely applying compassion. Read on for more.

Total inclusion is impossible: inclusion of all can often lead to exclusion of those who can't bear the behaviors of some. Many groups flounder and disintegrate because of too much inclusion. Limited resources and capacities may make it necessary to exclude. Keeping more coherent shared values and strategies may be another reason to place membership conditions so that what appears to be exclusion may give movements a chance to expand.

• Find your voice in response to words you hear as racist
• Build bridges across significant differences of opinion
• Become a powerful ally for the racial justice movement

Watch this video with CNVC Certified Trainer Jim Manske to explore the practice of Self-Empathy through a different lens.  Included is a unique four-step Self-Empathy process that culminates in a focus of gratitude.

Conflict is a normal and natural part of life. To varying degrees, it happens whenever two or more people consistently spend time together. Resolving conflict effectively and peacefully, in a way in which all parties feel respected and valued, does not feel natural for those of us who grew up with punitive, adversarial, or avoidant approaches to conflict. Eric offers some tips for approaching conflict.

Ask the Trainer: "Can you share stories of transforming group conflict, or is NVC strictly intended for 'one-on-one' work?"