Trainer Tip: We often find ourselves slipping into old behaviors that we would rather change. This is because we don’t have a new plan for responding to the same old situations. In that case, notice whether you are slipping into old behaviors today. Connect to your unmet needs and then identify a new strategy for the situation.

Trainer Tip: Discovering the unmet needs is only a starting point. The other part is to understand what it will take to meet that need, and make a request that will accomplish this. This way, we can resolve situations before they escalate. Everyone benefits when we are clear about what we would like.

Attraction to others is neither good nor bad. Although it's pleasurable it doesn’t necessarily help with wise discernment. When it arises, it's up to you to engage in wise discernment about how you manage it. This guide provides practices and points of focus to engage your own attraction in a way that holds more choice about what will meet needs for yourself and others, and what role attraction...

Trainer Tip: Tap into feelings, needs and requests for greater self connection with the six steps in this worksheet.

Let's look at the resources, awareness, and skills needed to ask for emotional attunement, celebration, relatedness, perspective, understanding, advice, and information. This includes expressing appreciation for what's supporting your needs, strengthening a sense of worthiness, and awareness of your reactivity and intention. Plus, making requests that are clear, specific, doable and creates a...

However indirectly expressed, any judgement or criticism is about the person's own thoughts, feelings, needs, and requests.This awareness can help you take people's comments less personally, and give you options: silent self-empathy, standing in your truth, contact and curiosity, and honest expression.

Try this four step exercise for making connection requests to support understanding, and to learn what effect your words had on the listener. In this exercise you'll choose a situation where you have clarity about what outcome will really work for you (your solution request), but where you imagine your desired outcome may not work for the other person, and/or are not sure there is sufficient...

To shift reactivity by moving yourself from the position of experiencer to observer, name what’s happening. This can help you access other skills for managing reactivity. Also, create a strong emotional anchor.

When a relationship has both differentiation and bonding you can express differences and unmet needs, and responsibly do your own thing without it being a threat to the bond with another. You honor each others choices. There's trust rather than a sense of resentful obligation. Needs-based negotiation is easier. See if you tend to emphasize only differentiation or bonding in your relationships....

Trainer Tip: Identify one goal and take one small step toward achieving it today. It doesn’t matter how much or how often. The reward is in taking the first step, and then the second and third until you’ve attained your goal.

While someone is upset or hurt they may "listen" to us to gather evidence for a rebuttal, to assert or validate a preconceived idea, and so on. When in this "predatory listening" mode, the "listener's" needs overshadow relational values like understanding, connection, or mutuality. In response to this we can consider our purpose, affirm any positive intent or need in what they say, and ask...

In the face of stress you can find ways to be present for what’s happening, rather than being pulled or pushed around by anxious thoughts or fearful feelings. Here are some strategies to return to and maintain expanded awareness.

Trainer Tip: Asking for support may feel awkward and uncomfortable. In these moments, we may forget that everyone needs support. We may also forget that there may be many options available to us, even if what's available isn't our preferred source of support.

This guide features three activities that use feelings and needs cards: two verions of "Feelings and Needs Poker" and one for "Self-Empathy". Great for practicing alone, with a partner, or in a group.

Trainer Tip: When we create situations that value one person’s needs at the expense of another, we open the door for someone to lose. Instead, look to see if you can speak openly and honestly, value the other person’s needs, and create solutions that value all stakeholder needs.

Trainer Tip: When someone acts in baffling ways we can either wonder about what’s going on with the other person, create our own stories about it (blame, resent, make assumptions), or inform ourselves by asking. This is an opportunity to learn something new.

Here are some guidelines and agreements for creating empathy buddy sessions. Includes a list of blocks to empathy.

Trainer Tip: When we acknowledge our met needs, rather than labeling the other person as good or bad, we achieve a clarity of mind that deepens our connection to ourselves and other people.

To tell the difference between empathy and investigation, watch for distinctions along four different dimensions: energy, subject, intention and trust. These distinctions can help us engage awareness and skill to meet your needs and respond to others’ needs in more direct ways. The more you meet your needs in conscious and direct ways, the more present you can be for others. Read on for more...

What can we do to bring vitality and resourcefulness back into our lives when we are feeling overwhelmed, depressed, anxious, or frustrated? Read on for a nine step process.