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Trainer tip: People often presume why something happened before checking with the other person. Instead, if we were to name the facts of what happened through observation without adding in our own judgments or reasons why we think it happened, we can more easily open the possibility for deeper connection with the other person. Read on for more on making observations.

What we refer to as "selfishness" is action taken without concern for the impact or cost of that action. Self-responsibility, on the other hand, includes actively living from the truth of interdependence, care for your and others needs, thriving of all, and more. We can access clarity of self care when we have open flexibility, curiosity, and responsiveness. Read on for more on the indicators and attributes of each of these distinctions.

• Support family, community, and organizations to realign with life
• Get the building blocks of integrative decisions that work for all
• Learn to lean on all available capacities to dance together for liberation
• Reweave the threads of togetherness into something stronger than individual existence

Trainer Tip: We all have the same needs, but may prioritize different needs at different times -- and that order of prioritization may look different from other people's perspectives. If your prioritization of needs isn't the same as another's, that doesn't mean there's something wrong with you nor them. We can look for many ways to meet our prioritized needs.

Trainer Tip: We have a better chance of getting our needs met if we prioritize connecting with one another's needs more than being right. This way we can reduce the chances of conflict arising. We also increase the possibility we can find ways everyone’s needs can be met.

• Access, follow and train your intuition: how to know without knowing;
• Navigate difficult situations with care for all through an active awareness of your own power, as well as other sources of power in the room;
• Remain aware of who speaks and who doesn’t, of those whose pain is invisible – and what you can do about it;
• Walk towards someone presenting a challenge to a group you are facilitating, while continuing to hold care for the entire group, and more.

Trainer Tip: Whether there is the potential of physical or emotional violence, listening deeply to the underlying needs of the people in conflict can be swift, direct, and healing. Look for opportunities to defuse conflicts by reflecting the feelings and needs of the other person.

 One of the key challenges of engaging in dialogue in the workplace is that – while we are all equally human – the norms of the workplace make honest and open dialogue challenging, especially when power differences are present. This course offers a plethora of considerations and tips designed to allow you to humanize your relationships at work, focus on your common goals, and bring more collaboration and goodwill to your team – and beyond.

Although we are evolutionarily designed for collaborating with others when attending to our basic needs, the weight of the systems and cultural messages we have inherited interfere. Many of us are doubtful that collaboration is possible or effective, and most of us lack both the faith and the skills to live collaboratively, regardless of cultural imperatives. Miki helps us navigate this terrain.

“Nonviolence” is not just a political tactic. It is a “soul force,” a courageous and compassionate stand in the face of what seems to us unjustly unequal, oppressive, and violent. It is the force of love meeting and transforming what appears to not be love.. It is the force of love meeting and transforming what appears to not be love. It is speaking and listening with courage, compassion, and an open heart and mind and rooted in our truth in a way that bridges understanding. And doing so without demand nor trying to convince -- all in the face of any anger, fear, oppression, inequality, violence or disagreement.

• Discover what is yours to do in response to our global crises
• Weave nonviolence more deeply into how you live and lead
• Receive ongoing support in how to be effective and alive while pursuing your highest goals
• Increase your capacity to face and mourn current reality as a source of greater choice and energy
• Be a part of transforming the legacy of scarcity, separation, and powerlessness into a livable future

There are many polarizing issues we can resist and fight over. The word "resistance" can mean fighting against what we don’t agree with in counterproductive ways. It can also be the illusion and futility of mentally fighting against reality of 'what is'. But acceptance, non-resistance, of what is doesn’t mean powerless resignation. Another way to resist is to accept and love whole-heartedly, with empathy and care for the people doing the things we are resisting.

• Learn your body’s “language” and how to listen deeply to it
• Expand your NVC toolbox with emergency self-empathy tips
• Explore drawing on your senses to get past what is blocking you
• Discover and practice that “missing step” in the NVC process

Mismanaged emotional pain can compound and hurt ourselves and others. Four ways we can mismanage pain are: denial, blame, depression, and escape/numbing. This can result in hatred, resentment, discrimination, revenge, anger, and more problems. The fifth way we can deal with pain is to confront the pain acknowledging it and dealing with our unmet needs. This is a more direct path. Read on for more ideas for how to handle the pain.

We can see anger as an alarm or signal that can inform us that unmet needs require attention, or that we hold judgements. We can shift our own anger in several healthy ways: get present, identify the stimulus and any judgements or unmet needs, look for ways to meet our needs, make requests that support our needs, express our needs to ourselves and appropriate others, and more.

Trainer Tip: When there is conflict, the chances are good that people are arguing over a particular strategy. When we focus on our needs, the opportunities for peaceful resolution that values everyone’s needs are much greater. This can also build trust. Be aware of opportunities to shift focus from strategies to needs. Read on for an example of how this can work.

Judgment is an attempt to protect from hopelessness or insecurity, at high cost. Instead, check in with fear, grief, or hurt. Then wonder what needs are at stake for everyone. This makes space for grief instead of anger, for negotiation rather than control, and for "calling in" rather than excluding. Wonder: “For whom would this be life-serving or not?”, “What strategies would care for all needs?” or, “What can I contribute now?”

Two NVC trainers went into dangerous, war torn territory to share the skills they found so valuable but end up learning that they need to first apply those skills before those they came to help could receive what they had to offer. Only when the foundation of connection and trust was built could they mediate the conflicts using empathic communication.

Trainer Tip: In challenging situations, we can be peaceful and clear when we are able to connect to what we value most, and to act in harmony with those values. For example, if a coworker does something you don't like, instead of gossiping about their undesirable behaviors, you can talk to them about how both of you feel regarding what happened, and focus on the needs you're both trying to meet at work.

What does nonviolence have to do with group facilitation?

Miki Kashtan believes that nonviolence is a way of being and living that orients us in all our thoughts, words and deeds toward the integration of truth, love and courage. All nonviolent individual and collective actions are aimed at preserving what serves life and challenging what does not. Facilitation is one clear path for bringing nonviolence to the world!

How can we act now, as facilitators, as if the world of our dreams, the Beloved Community, is already in place?