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LoraKim explores what gets in the way of seeing the inherent worth and dignity of others when there is conflict in congregations. The strategies LoraKim offers can be applied to any spiritual community.

Developing interpersonal relationship skills in congregations is integral to working with the conflicts that arise. These skills can be applied to any spiritual community.

In general, criticism is a reactive response discomfort. When someone criticizes, they are not yet able or willing take responsibility for their needs. All criticism is a tragic expression of feelings and unmet needs. When you meet that criticism skillfully you not only care for yourself, you can facilitate clarity, and constructive communication, about what the other person is truly asking for.

Finding your power in seemingly powerless situations doesn't mean denying what happened, your feelings, your needs, nor the behavior of others that didn't meet needs. It does mean reexamining those situations with the intention to compassionately look for your contribution and for clues to your hidden perceptual biases. Read on to learn about about finding these clues, and more.

Our ability to reduce our reliance on money, or even exit the logic of money and exchange in our own thinking, is limited by the degree of trust we have that our needs will be met without it. The more we can enter into sufficient trust, the more we can enter into a web of sharing resources -- borne from a place of love. Read on for more.

Struggling to navigate needs between the vaccinated and unvaccinated during the COVID-19 pandemic? How can we disagree and still understand each other? Listen in as a participant engages with Miki about her struggle to choreograph people's divergent needs around vaccines, and enjoy Miki's tip for reflecting back understanding when we disagree!

Judging or criticizing others indicates pain, unmet needs and a coping strategy. It distracts you from yourself and can give you the illusion of control. You may think you see more than they do, imagining criticism will bring change. But even a correct analysis won’t inspire change if they hear criticism. Instead, the moment you notice judgments or criticism turn towards yourself with compassion. What are your feelings and needs?

Notice situations where you're attending to another and giving up on your needs with resentment or a sense of submitting. You can also watch for “shoulds,” obligation, and black-and-white thinking around the support you offer. Is there a sense that if you don't carry out a particular action something bad will happen? If so, identify the needs at hand and brainstorm a variety of strategies to meet them.

Relationship repair means building connection and care after disconnect and unmet needs. It requires intention to connect and take responsibility for your behavior by naming what didn’t work, offering empathy, and making a plan to do something differently next time. When you have enough empathy to find care and curiosity for them, reflect the other person's observation, thoughts, feelings, needs and requests. Focus on this more than on details of the event.

There's a danger in using empathy exchange to perpetually recirculate and exchange pain (often by telling and re-telling the same old stories), rather than using it as a catalyst for transformation. It can create and further pain in whatever form: anger, destructiveness, hatred, grief, emotional drama, and violence. It can also reinforce dualistic evaluations of "met" vs "unmet" needs. And it can slow down productivity.

So many of us have been taught to solve conflicts by what is “fair.” However, Miki Kashtan states that fairness is a separating concept. In this video, she describes how when we do not have the conditions to care for all needs involved, when we live within separation, fairness is second best. 

Eradicating judgments is likely impractical as our minds naturally form them. However, understanding inevitable judgments as indicators of our needs rather than truths can foster empathy. Expressing needs rather than judgments can better support connection and openness between one another.

Explore the core teachings and principles of Nonviolent Communication (NVC) to foster collaboration, mutual support, and to connect across differences. NVC emphasizes connecting through universal needs, honest expression, and compassionate listening—creating space for understanding, and meaningful human connection.

Eric offers some tips for nurturing and affirming ourselves as a daily practice.

Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or thank you in your conversations today.

Trainer tip: Read on for the three stages of emotional maturity. In the third stage, we integrate the first two stages. We come to realize that everyone is responsible for their own feelings, but we also recognize our role if we do something that stimulates pain in another person. We also start to value the needs of everyone, rather than just one party's needs over the other.

If you’ve ever dreaded attending a meeting – or watched in dismay as your group collapses into conflict – know that a methodology known as Convergent Facilitation offers you possible solutions. It’s based on one simple experience: that people come together at the level of their underlying principles, needs, aspirations, and dreams, not at the level of their surface positions.

Convergent Facilitation is a highly efficient decision-making process developed by Miki Kashtan from the principles of Nonviolent Communication. It enables you to look beneath the surface and find the essence of what’s important to different stakeholders, and bring it together into one set of principles that lead to proposals and ultimately decisions. As a result, it readily produces solutions and decisions that everyone can embrace.

Trainer Tip: When faced with doing a task that doesn't seem fun try saying to yourself something to the effect of “I do this activity because I value...”. Complete the sentence with related needs, then ask yourself if you still want to complete the task. This can take the demand out of the tasks. Next, choose accordingly. This can teach you about, or give you more access to, true choice in life.

Trainer Tip: We have four choices of how to respond to someone, even when they say things that are hard to hear. We can blame the speaker, blame ourselves, we can self empathize by acknowledging our feelings and needs, or we can empathize with the other person's feelings and needs. Be aware of these options and consciously make your choice based on the needs you want to meet.

First, on the personal side… I’ve already planted half of my vegetable garden and it was so completely enjoyable. Remember how challenging this was for me a couple of years ago? My inner jackal did have a few things to say this year, but not nearly as many as in past years. And, I gave her loads of empathy so we made it through. I am thrilled about this. I can’t wait to see my seedlings pop up! If it’s a successful garden, I’ll share pictures in a future letter.