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How do we talk to ourselves and with others about polarizing topics in a way that's supportive? Seek to understand and be understood rather than press for agreement. Bring mindfulness into the conversation. Slow down and use structure to support everyone. Release knowing the solutions, answers or outcomes. Keep focus on shared universal needs. From this place we can say what's in our hearts and minds, and trust the process.

Trainer Tip: We all have different ways to meet our need for rest. It's important to notice when you need that time. You might know you need rest when you find yourself snapping at people on the phone, when you snap at your cat, or when you ignore your partner. Rather than behave in ways that you might regret, consider doing something that will help you meet your need for rest. Everyone in your life will benefit.

Trainer Tip: The better you connect with your child’s needs, the more you will defuse the power struggle. If he wants to behave in a way you don't like, start by understanding what's going on with him by making empathic guesses. Doing this out loud can expand your child’s emotional vocabulary and show that his needs matter to you, and build his trust. Once you learn what's going on with him, create a strategy that values both your needs.

Much like other asymmetric relationships (such as therapist and client), there are complications related to power dynamics that can arise with any NVC trainer having sex with a participant. For one, there's (counter)transference. And there's potential for things that may not move outside this asymmetric relationship -- such as projections where the participant, and/or the trainer, is guided by un-healed pain of their "inner child".

Whether its pandemics, climate change, damage to the environment or other massive challenges that humanity faces, what are we to do if we can't agree on even the most basic information and knowledge? From empathic understanding we can focus on shared, universal human needs (where there is no conflict or disagreement) underlying our perceptions, and feelings. Then we can see if there are ways we can agree on to meet those needs.

One thing that makes empathic understanding difficult yet valuable is that it can be humbling. If I really open myself to hearing and understanding, while trusting my inner strength of self-knowing, I may be changed by what I hear. My core beliefs or understanding might change and grow. This openness could be key to transforming the energy of conflict into new possibilities for greater connection, creativity, and well-being.

• Learn how to use empathy to dissolve conflict
• Deepen your NVC skills to help let go of judgments
• Explore approaches for asking for what you want
• Listen to the conflict within yourself

Trainer Tip: We have four choices of how to respond to someone, even when they say things that are hard to hear. We can blame the speaker, blame ourselves, we can self empathize by acknowledging our feelings and needs, or we can empathize with the other person's feelings and needs. Be aware of these options and consciously make your choice based on the needs you want to meet.

When there's quality connection then collaboration and creativity generosity of heart can come. Then strategies honoring everyone’s needs are easier. This requires us to trust connection, hear needs, brainstorm, experiment, prepare, and hold confidence that everyone’s needs can be met. Needs-based negotiation starts there. What derails this? Feeling urgency, listening from our (dis)likes or opinions, and dire predictions.

Explore the core teachings and principles of Nonviolent Communication (NVC) to foster collaboration, mutual support, and to connect across differences. NVC emphasizes connecting through universal needs, honest expression, and compassionate listening—creating space for understanding, and meaningful human connection.

Join Roxy Manning for a provocative fishbowl discussion about how privilege and lack of privilege affect people of color.

Join Dian Killian and Mary Mackenzie for a provocative fishbowl discussion about how privilege and lack of privilege affect women.

Join a provocative fishbowl discussion about how privilege and lack of privilege affect men.

Sylvia teaches emotion management, connecting feelings to needs, and "Screaming in Giraffe."

Empathy creates space for healing and clarity, transforming how care and understanding unfold.

• Learn, practice, and integrate the basic components of NVC
• Understand how to use observations, feelings, needs, and requests
• Grow your communication skills and strengthen your relationships
• Discover how to express yourself honestly and authentically!

Building relationships happens through dialogue and understanding the deeper meaning behind the words spoken. It’s about active listening that focuses on feelings and needs so you may truly comprehend the speaker’s message. In this video, Duke introduces two components of communication and how the restorative dialogue process supports mutual understanding.

Join Jeff Brown for a provocative fishbowl discussion about how privilege and lack of privilege white people.

Trainer tip: Be aware of times when you are judging others, demanding, making comparisons, or denying responsibility for your actions. Notice how these communication patterns affect your connection with other people.