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Eric explains how we can often avoid regret by getting empathy before making important decisions.

Conflict is a normal and natural part of life. To varying degrees, it happens whenever two or more people consistently spend time together. Resolving conflict effectively and peacefully, in a way in which all parties feel respected and valued, does not feel natural for those of us who grew up with punitive, adversarial, or avoidant approaches to conflict. Eric offers some tips for approaching conflict.

In our fast-paced, busy lives it is tempting to practice NVC mostly with the left hemisphere of the brain, thinking through the steps quickly without slowing down to connect more deeply with feelings and needs.  Don't miss an opportunity to integrate the hemispheres of the brain and the valuable information from the neural networks in the heart and gut.

Nonviolent Communication includes a practice of empathy that involves listening for feelings and needs no matter how someone expresses themselves, and reflecting back the feelings and needs when it is helpful to do so. You can reflect back in a traditional NVC manner, or in a more creative way, with metaphors.

The focus of this 6-session class is on shifting the intention of your teaching from how to why while embodying the principles and practice of NVC every step of the way - from planning to delivery. The methodology Miki offers is to start with understanding what the people in your audience face in their environment, continue with what they might want to learn and how NVC principles can provide them with what they want, and end with how you can frame the principles in a language and context that speak to your audience’s familiar experience. 

How do you know when you’re projecting disowned parts or replaying old relationship dynamics? It’s hard to know for sure, but if you find yourself upset or shutting down and unable to have a dialogue in which you can speak clearly about your feelings and needs and empathize with the other’s feelings and needs, there is likely a projection. The stronger your reaction, the more likely you are projecting.

When we don't like what someone is saying to us, sometimes people encourage us to hear their needs, and "not take it personally" -- and we're inclined to agree.  Could "not taking it personally" close our hearts and awareness to others, life and ourselves?  Rachelle Lamb invites us to take a closer look at what it's like when we attend to the situation from our hearts, and skillfully reflect upon our actions with tenderness.

Trainer Tip: Acknowledge that the person’s life has been affected by your actions and enjoy the feeling of warmth you have when you contribute to a life. Try verbally acknowledging how you feel when you hear that you have enhanced her life.

Trainer tip: When we express moralistic judgments we are implying that other people are wrong or bad because they don’t act in ways that are in harmony with our values. Judging the situation or people can create distance and hurt. Instead, we can express our needs and how we're affected, bringing greater connection and healing. Today, notice how often you judge, and how you feel when you judge.

• Discover how to be radically honest without pushing “the other” away
• Learn to ask firmly and gracefully for what you want, hear ‘NO,’ and stay alive
• Explore how the power of empathy dissolves anger, pain, and fear
• Discern the essence of what others say, no matter how it is expressed

Trainer tip: When you want to thank someone expressing what that person did, how you felt about and what needs were met for you, can provide the other person with more information. It can also help her more fully understand how she contributed to you, and deepen your connection with her.

Trainer Tip: In Nonviolent Communication, we see expressing honesty as a gift of our authenticity, and a chance for others to support us in getting our needs met -- this can flourish and deepen our relationships. We can notice and act on opportunities to be honest with the components of OFNR (Observations, Feelings, Needs, and Requests).

Trainer Tip: Every time you criticize yourself, you cause yourself to feel shame and guilt, which promotes depression and stagnation. Instead, bringing in more self compassion can increase opportunities for change. Do this by acknowledging your needs (or values) that aren’t met by your actions. Read on for how to do this.

Bring your teaching of NVC to a new level in these intensive course recordings that focus on shifting the intention of your teaching from how to why while embodying the principles and practice of NVC every step of the way - from planning to delivery.

For many people, attempting to connect with others across differences can feel akin to walking through a minefield. In this course recording Roxy explores a variety of concepts and practices that can help you navigate situations that might be confusing, challenging, or even shocking. And she'll be delving into key differentiations, such as equity and equality. This recording will offer a renewed sense of clarity around a number of theories that may help explain specifically why the areas of power, advantage, and rank tend to be so difficult to work with.

• Make use of felt-sense and somatic awareness to support faster and deeper shifts in yourself and others
• Master silent empathy to give more ease and flow in your empathy guessing
• "Streetify" your NVC practice by learning how to make your NVC practice more fluent, colloquial, and "natural" and match the person you're speaking with
• De-mystify empathy guessing by learning to identify key linguistic queues
• Build an "emergency empathy" tool kit---with "quick fixes" for challenging situations by using each step of the model for maximum effectiveness
• Interplay both the NVC "mindset" (consciousness/intention) and the NVC "tool kit" for greater ease, fluency and effectiveness

Trainer Tip: Next time you prepare for a challenging conversation, solidly connect with your own feelings and needs before entering into meeting. Then attend the meeting open to creating results that work for everyone. This is likely to give increase chances that the conversation will come to a mutually satisfying conclusion.

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between response and reaction.