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In general, criticism is a reactive response discomfort. When someone criticizes, they are not yet able or willing take responsibility for their needs. All criticism is a tragic expression of feelings and unmet needs. When you meet that criticism skillfully you not only care for yourself, you can facilitate clarity, and constructive communication, about what the other person is truly asking for.

Some arguments stay stuck because each person thinks it's about the content of the argument, rather than the needs each person is attempting to protect. When the needs get attached to the strategies a "no way out" scenario gets created. Instead, fully step into one another's worlds and connect to the feelings and needs behind the strategy each party is putting forth. Read on for six elements to creating empathic connection.

This single-page handout illustrates the steps to translating habitual judgments and actions into observations, feelings, needs, and requests (OFNR).

Print-and-cut these 71 needs cards for one-on-one, partner or group activities, to help support the pratice of empathy. Includes nine blank cards for you to customize.

When supporting someone with less privilege, first check with them how you can support.  If you're reacting more strongly to their undesirable experience than they are, this then shifts the dynamic so that they're setting aside what they want to attend to your feelings and needs - this may become work that they didn't sign up for.  Read on for what to do instead to support more equity.

The pandemic asks us to examine the way we have always done things. It asks to try something new and notice what happens. This is an opportunity to ask why you have done holidays in a certain way and what needs it met to do it that way. Perhaps it is an opportunity to experiment and see what new things might arise. Read on for questions to ask yourself that might help you process your triggers, "should's", feelings, needs and dilemmas.

When someone responds with painful sarcasm, criticism, or dismissal you can respond with empathy, or with clarity about your intention, need and request. If you're unable to do this, later you can privately write what they said, identify the feelings and needs of both of you, then write possible responses. This can help you remember to stay with your intention and what’s true for you without getting caught in defensiveness or reactivity.

Being put on the spot or confronted in an unexpected way can be an unpleasant experience to have. Even more so during lockdown when meetings are held on Zoom.

In Life Hack 35 we're exploring the feelings that come up from hearing a difficult message as well as ways you can respond. Esme recently had this experience and offered to record a one on one session with Gesine to explore the situation.

In some situations you might expect people to show a degree of maturity or skill. When they don't, your anger-fueled response doesn't lead to lasting improved relationship change. Instead, find someone who retains focus on your feelings and needs rather than colluding with you about what should(n't) be. This can support greater acceptance, grief, vulnerability, groundedness and discernment, from which next steps can arise.

Fully connecting to the deeper need under the anger can transform and release the anger, without requiring the other person to do anything differently. From there, you can reach an understanding of the other person's experience, feelings and needs underlying the actions that stimulated your anger to re-establish connection with your own and the other person's humanity.

When someone's behavior costs us, we may attempt to negotiate as much as possible. After some rounds of this, if there's no change we may reach a tolerance limit. So we may set a boundary for self care and clarity about what's unworkable. But depending on intentions and the way its said, this may or may not be a punishment to get even. Here, clarity about intentions, feelings, needs, actions and dialogue may support us.

Use this exercise to identify what state you're in at any moment, and as an exercise to grow capacity for self-awareness and self-compassion. Identify what happened, thoughts, sensations, feelings, longings, etc. Includes a table that outlines three states of being: Protective/Defensive, Vulnerability, Essence.

Practice making requests for feedback, clarity, and action. Opportunities for making requests might be when you expected something different from what you got, were treated undesirably, and noticed inner constriction or reactivity. Identify observations, feelings, and values to support finding the request. Ensure your request states what you want, is specific, names the present-tense action, and that you're open to feedback.

For this exercise choose a situation in which you have said a “yes” to someone‛s request but you didn't experience your “yes” as given freely or joyfully. Then explore judgements, feelings, needs, and alternate strategies that come up in relation to your “yes”, your “no”, and in relation to what the other person might be experiencing.

In this exercise choose a situation in which you got a “yes” to your request but you are not confident that it was agreed to freely or joyfully. Then explore your response to their “yes”, and possible unexpressed "no", with related observations, judgements, feelings, needs, requests, and alternate strategies that come up.

Use this exercise to stay in dialogue and connect to needs while facing a “no”. Identify a situation where you have low confidence that you'll get your needs met, and it'll be hard hearing a “no” to your request. Explore your response to the “no” by working with feelings, needs, request and alternate strategies. Thus you can work towards meeting your needs while also releasing the idea that your needs “have to” be met.

Judging or criticizing others indicates pain, unmet needs and a coping strategy. It distracts you from yourself and can give you the illusion of control. You may think you see more than they do, imagining criticism will bring change. But even a correct analysis won’t inspire change if they hear criticism. Instead, the moment you notice judgments or criticism turn towards yourself with compassion. What are your feelings and needs?

Anger matters because it can let you know that you perceive a threat to universal need for yourself or someone else. It can draw your attention to something so that you can take effective action. Anger becomes a hindrance when you amp it up with your thoughts about what should(n't) happen. Instead, notice any "should" thoughts, see anger as a signal, accept that it's okay to have it, and look for feelings and needs underneath it.

When you attempt to make a request what limiting beliefs come up? See if you recognize any from this list. Then compassionately observe your body sensations, impulses, feelings, needs, memories, energy, and images. In making the request ensure your request is connected to your needs, is doable, what you want, and not attached to them saying yes.

Awareness of how we're holding our own and others' needs is important to our development. In learning to value needs, we often go through three stages: passive, aggressive/obnoxious, and assertive/mutual. As we learn and grow, we may relate to the following differently: Whose feelings and needs are important, who is responsible for what, how our choices impact others, and consideration for ourselves and others.