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We're more likely to sacrifice trust, connection, and relationship quality when (1.) We use NVC to focus on being seen, understood, heard, or meeting our own needs in a way that eclipses our view and understanding of others needs; (2.) We don't clearly examine our intentions; and (3.) We use the NVC form so rigidly that it becomes difficult for others to connect with us authentically.

Old emotional hurts and pains can easily erupt when you’re in the throes of conflict – even if you’re the mediator. Wouldn’t it be lovely if you could avoid all of that, and instead create more peace and happiness for yourself, your family, your co-workers and your community?

Trainer Tip: We all see through our own filters. To disentangle what we hear from some is really saying, check using understanding requests at the level of detail you need. Course correct along the way. In a charged situation this can be critical to bringing in clarity, being heard and resolving differences amicably.

Trainer tip: Demands are more likely to limit the possibilities and create distance between people. The trick to asking something as a request is valuing everyone’s needs equally. When you value everyone’s needs equally, then you are more willing to come to solutions that satisfy everyone. It thus opens possibilities and helps build connection.

Trainer tip: Do you have behavioral patterns that block intimacy? When we are feeling our most vulnerable, we often want intimacy but also tend to keep it at bay. Acknowledge your need for intimacy, and find people you can trust to love you as you are.

Trainer Tip: Is there something you would like more of in your life right now? Try not to look to other people to provide the kind of experiences you want. Can you think of a way that you can be the change you seek? See if responding to the people the way you would want them to respond to you shifts something. Read on for an example of how.

Trainer Tip: Practicing NVC in situations that are not emotionally charged can give you valuable practice to help you maintain a compassionate consciousness when circumstances are charged. It can help you stay in that consciousness for a longer period of time. You can also practice by naming the needs that you got met in the situations you enjoy.

• Move beyond anger, blame and judgment… 
• Make sense of the baffling or offensive people in your life… 
• Deepen your compassion for yourself and others… and
• Transform your old thought and speaking patterns into new ones that inspire harmony and fun!

• Gain a new, surprising, and exciting connection to yourself that will enable you to both deepen the sense of power in your life and actualize everything you've always dreamed of… 
• Experience being fully present in the world — despite your habits — so that you'll always be connected to your inner center and thus be able to choose at any given moment where to take your life…
• Understand how to create within yourself (and others!) a sense of flow and love, making your life much more beautiful and exciting… 
• Learn how to open up in your relationships in ways you never thought would be possible, creating an entirely different closeness and intimacy in your life… 

• Learn concrete tools for engaging with others as you embrace individual and collective liberation
• Find your own source of choice even in the face of challenges
• Release the constriction of scarcity
• Find an empowered option to respond to what is happening in our world
• Open the door to the possibility of thriving rather than merely surviving

In thinking about your relationship with fear and doubt, see what happens when you ask yourself "What do you trust?”. Here's an example response to that question, and how it can open new perspective, soften fear, and bring trust to new depths.

It's tempting to shut down a heated conversation when it’s painful and overwhelming. What can give us strength to stay open to hearing and being moved, to being open to new possibility, is recalling the “triad of conversation.” The triad is self and other and then awareness on the third side of the conversation. Here we can return to connection, to what we share and need in common, to a searching together for the way forward.

• Look at your old patterns with warmth – while also opening yourself up to change.
• Increase your self-compassion – and gain a solid ground to stand on.
• Become intimate with your own survival strategies – and those of the people you love.
• Support healing and connecting in your long-term relationships – even when it seems there is no resolution in sight!

• Discover what is yours to do in response to our global crises
• Weave nonviolence more deeply into how you live and lead
• Receive ongoing support in how to be effective and alive while pursuing your highest goals
• Increase your capacity to face and mourn current reality as a source of greater choice and energy
• Be a part of transforming the legacy of scarcity, separation, and powerlessness into a livable future

NVC is a process. It’s the willingness and effort to empathize with both sides of a conflict, encouraging each side to empathize with the other, and then seeing what solution can arise, working together to meet the needs of both sides. Empathy is the experience of being not separate as well as being an individual. It's seeing we're all part of the one ever-flowing consciousness of being, all unique expressions of this unity.

We can shift from being absorbed and identified with our inner chatter and feelings to being the space of awareness of these things. Observe your breath. Then observe your mind generating thoughts. Next, feel sensations of your body, particularly the difficult ones. Now, connect with the underlying energy of needs. Ask your unconscious mind for universal needs words related to what you now notice, think and feel.

Trainer Tip: Even when it's tempting to coerce or match might with might, we can strive to meet our needs without negatively affecting others. Instead of convincing anyone to do it our way or to value the same things we value, we can focus on what we value: compassion among people and valuing everyone’s needs. By doing this we are actually more likely to meet our own needs and we are better able to live peacefully.

Trainer Tip: Sometimes the expression of our needs can sound like demands or criticism. This can make it harder for people to want to contribute to us. Today, pay attention to how you express your needs. Find ways to release the emotional charge.

We can see anger as an alarm or signal that can inform us that unmet needs require attention, or that we hold judgements. We can shift our own anger in several healthy ways: get present, identify the stimulus and any judgements or unmet needs, look for ways to meet our needs, make requests that support our needs, express our needs to ourselves and appropriate others, and more.