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Mismanaged emotional pain can compound and hurt ourselves and others. Four ways we can mismanage pain are: denial, blame, depression, and escape/numbing. This can result in hatred, resentment, discrimination, revenge, anger, and more problems. The fifth way we can deal with pain is to confront the pain acknowledging it and dealing with our unmet needs. This is a more direct path. Read on for more ideas for how to handle the pain.

Trainer Tip: In challenging situations, we can be peaceful and clear when we are able to connect to what we value most, and to act in harmony with those values. For example, if a coworker does something you don't like, instead of gossiping about their undesirable behaviors, you can talk to them about how both of you feel regarding what happened, and focus on the needs you're both trying to meet at work.

Observation is the awareness of our sensory perceptions and thoughts, separate from evaluations and judgments. Feeling involves bodily sensations and emotions, distinct from "faux feelings" that mix thought and emotion. Needs encompass universal human requirements for survival and wellness, while thoughts and evaluations express needs. Requests are rooted in connection and invite true willingness, rather than demanding compliance.

Ask the Trainer: "I feel a lot of fear or nervousness about approaching a neighbor who uses 'wastebasket talk.' Once she's engaged, there are only two techniques that interrupt the flow: leaving or interrupting."

Trainer Tip: Notice when you create stories about why something occurred. Commit to only observing facts. Then make decisions that are likely to give you relief and joy. For instance, if someone is late you may think that she’s inconsiderate or values another thing more than you. Instead, observe what you know—that she's later than agreed. From there, you could call her to find out what’s going on.

Research shows that couples with a secure bond experience arguments that are shorter, lower in intensity, and easier to recover from. Building and keeping a secure bond with your partner requires mindfulness and consistency: respond to what’s needed or supportive in a given moment; give them your full attention and affection in a spacious greeting; conveying care, consideration, and that they matter and are seen.

In this prerecorded telecourse, Raj Gil uses an interactive dialogue and proven exercises to help you develop a profoundly healthy response to anger, right in the moment.

Watch this video with CNVC Certified Trainer Jim Manske to explore the practice of Self-Empathy through a different lens.  Included is a unique four-step Self-Empathy process that culminates in a focus of gratitude.

Often, honoring someone’s choice supports more connection. Thus, checking in with someone’s choice to listen or not (offering autonomy) sets the stage for being heard more fully. On the other hand, when someone has the perception that you are talking to them without considering their choice, resentful listening might result. Here are ways to mindfully check in about choiceful listening before starting a conversation.

Eric explains how we can often avoid regret by getting empathy before making important decisions.

Roxy Manning shares that facilitating equitable group dynamics involves tracking attention, needs, purpose alignment, resources, and impact. Identifying patterns in attention distribution, centered needs, and maintaining alignment with the purpose enhances inclusivity. Tracking internal and external resources, especially considering identity-related differences, prevents disparities. Recognizing who bears the impact, providing support, and addressing impactful issues contribute to fostering an equitable facilitation environment.

How can you remember to use the skills and consciousness of NVC in the heat of the moment? 

Jim and Jori Manske will show you how in these recordings from their 2018 course!

They teach that when and how you address the conflicts that emerge in your everyday life matters! By slowing down and considering the state of your resources before engaging in a conflict, you increase the likelihood of discovering a solution that dissolves separateness and enhances the connection and compassion you long for.

• Increase your sense of connection and compassion, even in the heat of conflict
• Deepen your access to needs consciousness and the powerful energy of gratitude
• Learn how to make powerful requests that support the flow of connection
• Expand your self-empathy skills to help you shift away from reactivity

Trainer Tip: Mary offers 3 foundational tips for making requests: positivity, specificity and doability.

In learning how to re-invent the economic system so that it distributes resources in a way that includes as many people's needs as possible, we would need to be in a process of mutual influence with one another. However, addressing resource distribution can be complex when people in different social locations have 1.)a different sense of what's considered "enough" 2.) different capacities to find creative strategies that work within the given limitations, and 3.)different levels of self-doubt, shame and capacity to put their concerns and needs on the table. Can we collectively create conditions that support people to stretch productively so that included in the outcome are the needs, perspectives, ideas, and concerns of people who are less powerful? What needs to be in place to support the way towards a better future?

In listening to what our emotions tell us, and embracing what we do not know, we begin the path of courage. Even though our culture tells us not to, revealing our imperfections is where we can deeply connect. Living our lives more courageously honest, can shift us towards inspiring one another. Read on for how some people experienced this in coming together to transform one woman's heroine addiction.