How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!

Using real-life examples from class participants, Sylvia Haskvitz demonstrates the life-changing results of clarifying the needs underlying "shoulds." Some of the situations covered in this audio are: A grandmother shares how she was able to spend time with her grandchildren even when experiencing estrangement from her daughter A father examines how to repair a conversation with his daughter A...

Workplace relationships are complex. Each employee brings their unique self to work. Their background, perspective, emotional triggers, and working style. Add to this the dynamics of power relations, and the fact that often workplace communication now takes place at our computer keyboards rather than face-to-face. Sylvia Haskvitz offers practical tips to make today's complex workplace...

Join Dian Killian as she reframes the 4 steps of NVC (observations, feelings, needs, requests) into everyday words you might hear at work.

Use this worksheet to check to see if you’re making a request, rather than a demand. Clarify and connect your request to your needs. Check your motivations. Use a phrase, question, or empathy guess to connect to the person if they say “no”. See sample requests for actions, offers, and for deepening understanding.

Experience the remarkable healing power of self-empathy, guided by CNVC Certified Trainers, Mary Mackenzie and Raj Gill. In this audio course, the trainers lead participants through a demonstration and then supplement the learning with discussion and answers to questions.

Enjoy Dian Killian's overview of the 4-step NVC model and its application to the workplace.

What is empowered speech and how does it link to interdependence? How do you speak in a way that increases the chances of being heard and creates space where individuals are more inclined to listen and act? In this excerpt from the 2021 course, Working Together for Change, Itzel and Kathy explore how to do this by integrating empowered speech, attuned speech, and a commitment to maintaining...

Trainer Tip: When faced with doing a task that doesn't seem fun try saying to yourself something to the effect of “I do this activity because I value...”. Complete the sentence with related needs, then ask yourself if you still want to complete the task. This can take the demand out of the tasks. Next, choose accordingly. This can teach you about, or give you more access to, true choice in life.

Healthy differentiation is key to personal growth, learning and thriving relationships. When healthy differentiation is present, you can discern what's true for you and what you are and aren't responsible for in an interaction, and can be fully who you are in the presence of others. There are a number of ways you can become aware of and cultivate healthy differentiation. Let’s look at two here:...

Have you ever used the phrase "it was just a miscommunication."? We're often good at identifying when communication breaks down but not so good at finding out what went wrong and how we can improve. In this NVC Life Hack, we take a look at different types of communication requests and how they play out in a role play.

Trainer Tip: Next time someone asks how you're doing, you can check in with yourself and offer an honest answer. It doesn't need to be 15-minute response. You could say, "I’m feeling tired and overwhelmed by this project. I’m sure it'll work out. I’m just worried about it now. How are you?” If you're ready to do that, then you can be honest with yourself. Doing this can help you be present to...

Among NVC practitioners, empathy can be superficial. How open are you to being influenced by what others are saying? Do you reflect back and then guard and remain within your position of being right, even as you say otherwise? Only when we're eager to be influenced by what they say can we connect, expand our world and thus, shift the field. Without such openness we fool ourselves into thinking...

Speaking the truth creates congruence, which creates trust, facilitating understanding and cooperation. Without truth there is no growth in our relationships and community. If this is true, then what keeps us from speaking our truth?

In this introduction to Nonviolent Communication (NVC), Wes Taylor discusses the two basic aspects of NVC, the consciousness and the tools that help manifest the consciousness.

Clinical psychologist, Robert Gonzales, Ph.D., uses an open dialogue with a practitioner to explore effective, compassionate methods to handle a volatile counseling situation. This resource has been newly remastered to a larger, higher quality video.

The impulse to say "I love you" is an opportunity to check-in both with our level of presence (eg. are we saying it by rote?) and also with what we really mean in that moment (eg. what are the needs and real purpose deep beneath the word "love"?). This can invite us to explore a deeper, more heartfelt way of communicating and being...

Lorraine Aguilar perceives NVC-based listening to be an essential skill to cultivate for success in the business world. A key exercise for building your listening muscle is to work with your judgments of others by translating those judgments from “What’s wrong with them?” to “What's important to me?”

What's really going on underneath the surface when we bring or encounter blame, judgements, pain -- and thereby the inability to empathize, be present, attuned, or responsive? Why does this happen even if one or more people in a relationship dynamic is working hard at bringing in an NVC response? This article addresses these and more questions from the perspective of how our brains are affected...

Listen to this introductory 4-session Mediate Your Life telecourse recording to change your response to conflict and change your life.