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Ask the Trainer: Is it a good idea to use NVC on persistent guilt, anger or depression without the aid of others?

CNVC Certified Trainer Miki Kashtan talks with radio show host Hollis Polk about strategies for communicating with family members whose political views oppose our own.

This holiday, shift your focus from what disappoints you to the true whisperings of your heart. Compassion is an inside-outside process. In this telecourse recording, you will experience four simple tools for savoring your own precious needs, allowing you to experience greater compassion and harmony this holiday.

Trainer Tip: Here are some options for tense moments in conversations: try a "redo", understand and recognize your habits, pause to regroup, empathize with the person so they feel heard, check your mind frame before speaking, and name some appreciations about one another.

When conflict or criticism occurs, we can notice two layers of meaning to create connection: the content and the needs the speaker is holding. When we are able to recognize this --and ideally engage open-heartedly, with curiosity, make clear requests, imagining what they want, no matter how their expression was framed -- we have more opportunity to support the longevity of our relationships, and to decrease our loneliness when together.

If we are to transform the existing social order, and shift to a mode of liberation for all, we'll need to look at our own participation in it. This includes how much we are able to focus on keeping our hearts open; speak to impact without attributing intention; and retain a humility that includes our systemic context. Read on for "how to" when we are in a position of less power.

Interrupt cycles of conflict by creating a new ways forward. You can do this by connecting with the energy of the met needs you want in the dynamic; guessing the other person's needs; naming your needs; asking essential questions; identifying at least three different strategies to meet each need; and imagining the positive outcome.

When outraged or resigned over polarized issues, pause to ask yourself who may be benefiting from this conflict? What are we not paying attention to that’s even more important? What matters most? Am I being distracted away from something more important? What do I really want? Where can I choose to focus attention and action for the wellbeing of all life on the planet (which is also my wellbeing and the well being of those I love)?

Whether its pandemics, climate change, damage to the environment or other massive challenges that humanity faces, what are we to do if we can't agree on even the most basic information and knowledge? From empathic understanding we can focus on shared, universal human needs (where there is no conflict or disagreement) underlying our perceptions, and feelings. Then we can see if there are ways we can agree on to meet those needs.

Two NVC trainers went into dangerous, war torn territory to share the skills they found so valuable but end up learning that they need to first apply those skills before those they came to help could receive what they had to offer. Only when the foundation of connection and trust was built could they mediate the conflicts using empathic communication.

Trainer Tip: Notice if something within your agency will bring you the serenity you want. If not, then notice the needs you are trying to meet by wanting to take that action. Then then choose another action that's more likely to have the desired effect.

Trainer Tip: Requests include a specific action to help us get our needs met. If we have a complaint or in conflict, and we don’t make specific requests, people are left guessing and/or wondering about what will meet our needs. Our chances for getting our needs met can then become limited. Instead, try ending with a request to let the other person know exactly what you would like to happen.

If you dread family gatherings because of family tensions, you can find ways to excavate through piles of hardened judgments and hopelessness, build on your inner strength, and engage with family conflicts with open-hearted curiosity, greater presence, and connecting with what really matters to everyone.

Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.

When we feel pain about humans relate to, and conflict with, one another on Earth what can give us capacity to transform it? Perhaps in connection to the formless consciousness of unity we may relax, open, expand -- and connect to formless human needs, a sense of universal well being, benevolence and good will. Loving action flows from here. Suffering shifts into deep healing, grace and new possibility.