Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.

Have you ever had an argument with someone who simply wouldn't put the toilet seat down? Watch veteran CNVC Certified Trainers Kelly Bryson, Christine King and Jean Morrison navigate this challenging yet common dialogue.

In this amusing and inspiring video, CNVC Certified Trainers Kelly Bryson and Christine King engage in a role play about a parent talking to a seven year old daughter who is feeling bored.

Kelly Bryson and Christine King engage in a role play about how to stay connected to a friend whose persistent jackal voices tell her that she is worthless and her life is hopeless.

Conflict is normal and natural and yet we are still often surprised by it and unprepared to deal with it. You will come away from this session with the tools for creating simple agreements with your group about what to do when conflict arises.

Listen to this 4-session telecourse recording with CNVC Certified Trainer, Hema Pokharna, PhD and her sister, Manda Pokharna, MD, and you will learn simple steps for transforming conflicts and mobilizing peace at home, at work and in the world.

Old emotional hurts and pains can easily erupt when you’re in the throes of conflict – even if you’re the mediator. Wouldn’t it be lovely if you could avoid all of that, and instead create more peace and happiness for yourself, your family, your co-workers and your community?

John and Stephanie combine mediating conflict, parenting and study of brain science to this ground-breaking course recording on how to funnel your anger and your child’s anger toward mutual caring and peace.

The heart of the practice of nonviolence is a commitment to live through the powerful combination of compassion, fierceness, and courage, with an uncompromising willingness to stand for truth. Join Miki Kashtan for this exciting and informative course to learn how to practically embrace nonviolence.

Ask the Trainer: My question is about wanting to empathize more with my husband. Sometimes we connect very deeply, other times he slips back into "jackal talk..."

Ask the Trainer: Is it a good idea to use NVC on persistent guilt, anger or depression without the aid of others?

Ask the Trainer: For many years I have been using crime and punishment (reward and consequences) to discipline because it was the only thing I knew. I knew deep in my heart it was alienating me...

This holiday, shift your focus from what disappoints you to the true whisperings of your heart. Compassion is an inside-outside process. In this telecourse recording, you will experience four simple tools for savoring your own precious needs, allowing you to experience greater compassion and harmony this holiday.

Trainer Tip: Anger can be an opportunity to hear the "Please" behind the words and create a path to resolve conflicts compassionately.

CNVC Certified Trainer Miki Kashtan talks with radio show host Hollis Polk about strategies for communicating with family members whose political views oppose our own.

Please join us as we take a look at what disrupts our joy during the holidays… and discuss the delicious possibilities that abound when we declare our intention to "Greet the Holidays with an Open, Joyful Heart."

What's really going on underneath the surface when we bring or encounter blame, judgements, pain -- and thereby the inability to empathize, be present, attuned, or responsive? Why does this happen even if one or more people in a relationship dynamic is working hard at bringing in an NVC response? This article addresses these and more questions from the perspective of how our brains are affected...

Dialogue is a life-changing, heart-opening experience. It’s collaboration instead of compromise. Join Miki Kashtan for a practical, step-by-step framework to help you understand how a community develops, how to maintain or repair a community, and how this unique process creatively supports you and each member of your community in getting things done.

Trainer Tip: Here are some options for tense moments in conversations: try a "redo", understand and recognize your habits, pause to regroup, empathize with the person so they feel heard, check your mind frame before speaking, and name some appreciations about one another.

Miki Kashtan hosts Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a mother who is experiencing a strained relationship with her recently married daughter after a verbal “attack” from the daughter. Miki guides the caller to connect with her feelings of fear and her needs for ease of connection, and to further connect with her daughter’s needs.