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CNVC Certified Trainer Lore Baur asks: "Have you ever seen something happen that made you feel uncomfortable and you didn't know what to do?" That's the "bystander effect:" a well-researched and commonly experienced phenomenon. Training can help you overcome it, enabling you to discern what to do and how to support others in ways that reduce trauma and increase safety.

Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.

Trainer tip: Why do NVC practitioners sometimes use the jackal as a metaphor in the NVC world? What can it teach us? Read on for more.

Trainer tip: Empathy, hearing feelings and needs behind someone’s words, can be incredibly healing -- and it can help us come to better understanding and resolution. Empathize with at least on person today. Read on for an example of applied empathy.

Trainer tip: Empathy can offer profound learning opportunities to children, expand their feelings and needs vocabulary, and teach them the positive results of valuing everyone’s needs. Read on for a story that illustrates this.

Trainer Tip: In Nonviolent Communication, we see expressing honesty as a gift of our authenticity, and a chance for others to support us in getting our needs met -- this can flourish and deepen our relationships. We can notice and act on opportunities to be honest with the components of OFNR (Observations, Feelings, Needs, and Requests).

Grow your compassionate presence with this 3-process exercise. The processes include: Connecting to and feeling the Life Impulse meditation, Creating your own inner space of compassionate presence exercise, and the Compassionately Embracing visualization. These processes will guide you toward deeper self connection and compassionate presence.

• Access, follow and train your intuition: how to know without knowing;
• Navigate difficult situations with care for all through an active awareness of your own power, as well as other sources of power in the room;
• Remain aware of who speaks and who doesn’t, of those whose pain is invisible – and what you can do about it;
• Walk towards someone presenting a challenge to a group you are facilitating, while continuing to hold care for the entire group, and more.

• Cultivate thriving interpersonal relationships
• Discover paths to move beyond anger, blame, and judgment
• Connect with the Divine essence in other people
• Experience greater ease and joy in all your interactions

Don’t know how to effectively work through differences with others in your organization? You are not alone… Like most of us, you simply lack the training and skills – and that’s what you’ll acquire listening to this course recording. Join Miki and learn specific tools and tips that work – for everyone!

In this course recording, you'll encounter new abilities and learn how to collaborate effectively from WITHIN a team. You'll be invited to build on interpersonal relationships, and branch out into the exciting challenges present when people work together toward a shared purpose.

How can we mobilize this insight in support of our own and others' healing? These recordings will shed light on how the social context into which we are born affects our experience, and what we can do about it at the individual level within the paradigm of nonviolence.

How do we talk to ourselves and with others about polarizing topics in a way that's supportive? Seek to understand and be understood rather than press for agreement. Bring mindfulness into the conversation. Slow down and use structure to support everyone. Release knowing the solutions, answers or outcomes. Keep focus on shared universal needs. From this place we can say what's in our hearts and minds, and trust the process.

Learn to speak NVC using your own voice and increase ease and flow in all your personal and professional conversations. This 7-session telecourse recording with renowned trainer Miki Kashtan is designed to help you integrate NVC into all aspects of your life by gaining fluency in your practice of NVC and by embodying the principles regardless of the words you use. This course is based on intensive practice and coaching with real-life examples from participants’ lives.

Trainer Tip: Punitive use of force stems from a belief that people behave in certain ways because they're bad, and that they need to be punished to mend their ways. One way to punish is to judge them. In contrast, protective use of force stems from a desire to prevent injury or injustice. It focuses on protecting people’s rights and well-being, not judging their behavior.

We can shift from being absorbed and identified with our inner chatter and feelings to being the space of awareness of these things. Observe your breath. Then observe your mind generating thoughts. Next, feel sensations of your body, particularly the difficult ones. Now, connect with the underlying energy of needs. Ask your unconscious mind for universal needs words related to what you now notice, think and feel.

Total inclusion is impossible: inclusion of all can often lead to exclusion of those who can't bear the behaviors of some. Many groups flounder and disintegrate because of too much inclusion. Limited resources and capacities may make it necessary to exclude. Keeping more coherent shared values and strategies may be another reason to place membership conditions so that what appears to be exclusion may give movements a chance to expand.

Trainer Tip: In an efficient group process, clarity is key. Try to only say things if you are clear what you want back from the group. Then ask for what you want so people don’t have to figure it out for you. If someone says something and you’re not sure what he wants back from the group, anyone can assist by saying this: “I’m confused about what you would like from us. Would you help us clarify what kind of a response you’re looking for?”

Even leaders we admire may exhibit behaviors that could be labeled as abusive, at least slightly. This includes not treating followers as equals, using charm, and hiding or twisting truth. In such scenarios a key reason for this is loneliness. If we're using our work and position primarily to gain for appreciation, acknowledgement, and acceptance then we need to examine our own loneliness. We need feedback to keep such conduct in check.

• Explore what makes the capacity lens radical and practical
• Understand the complexities of how capacity and willingness interface
• Mourn capacity limits within and around us without jumping to conclusions
• Orient to agreements as behavioral anchoring in support of your commitments