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Trainer Tip: Stating our observations, feelings and needs can still be heard as criticism if we don't follow it up right away with a specific, doable request. Ending your statement with a request for what you want can clarify the situation and reduce the chances that you'll be met with defensiveness. Read on for an example.

It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen the potential for the listener to become defensive or argue.

Trainer Tip: Next time you prepare for a challenging conversation, solidly connect with your own feelings and needs before entering into meeting. Then attend the meeting open to creating results that work for everyone. This is likely to give increase chances that the conversation will come to a mutually satisfying conclusion.

Trainer Tip: We have a better chance of getting our needs met if we prioritize connecting with one another's needs more than being right. This way we can reduce the chances of conflict arising. We also increase the possibility we can find ways everyone’s needs can be met.

Trainer Tip: Sometimes the people in our lives don’t yet have the skills to speak directly about what they want. When this happens we can make guesses about how they feel and what they want. This can lead to greater connection and chances we all can be more satisfied with our interactions.

Trainer Tip: A request completes the communication by stating specifically what we would like from someone else to meet our need. Without this clarity, our communication can be confusing and can easily be seen as a demand. When people know what you want, you have a better chance of meeting your needs. Make clear, specific, doable requests of people, and see if this increases the chance of meeting your needs. Read on for an example.

Dear friends,

#UnlockYourAuthenticVoice 

This has been on my mind lately. What does it mean to unlock my authentic voice? How do I talk about things that matter to me without creating emotional distance between myself and others? I’ve found this especially challenging after the US presidential election this month— half the voters are devastated by Donald Trump’s election, and the other half are elated. The extremes are vast. Sometimes imagining a coming-together feels hopeless. 

Hello,

I’m Iris Bawidamann. When Mary reached out to me asking if I’d write this letter, I sat for some time meditating on what is alive for me and what I want to share with you… This is what surfaced for me… Fear sits with me—on my shoulders, in my chest. A familiar presence I consciously keep in check so it doesn’t take over. Watching global politics, conflicts, and rising polarization, I often feel overwhelmed. The world is shifting.

In general, criticism is a reactive response discomfort. When someone criticizes, they are not yet able or willing take responsibility for their needs. All criticism is a tragic expression of feelings and unmet needs. When you meet that criticism skillfully you not only care for yourself, you can facilitate clarity, and constructive communication, about what the other person is truly asking for.

Tolerating reactivity, name-calling, blaming, guilt-tripping, or stonewalling can lead to resentment and hurt. Plus, the more you stay in a reactive dynamic, the more you are likely to reinforce the pattern. Setting life-serving boundaries around reactivity is about letting another know that you aren’t going to participate in that kinds of dynamics. This means knowing what helps with handling difficulties and asking for that.

How DO we live our lives? What is an effective response to what is happening in the world? Listen in as Miki dialogs with a participant asking, "What is mine to do?", and honors the dissonance we feel when we are working to change.

Interrupt cycles of conflict by creating a new ways forward. You can do this by connecting with the energy of the met needs you want in the dynamic; guessing the other person's needs; naming your needs; asking essential questions; identifying at least three different strategies to meet each need; and imagining the positive outcome.

To help you stay connected to yourself and the other person when in challenging discussions about COVID-19 vaccines or other hot issues, without labeling others as reactive or otherwise, you can begin by tracking signs of your own reactivity to bring mindfulness onboard, then shifting your attention to universal needs; and asking to connect about it later. Read on for more.

Even those who practice NVC can repeat old patterns of thinking, believing, feeling, and behaving. If they do, but still use ‘NVC language’ others may think the issue is NVC rather than the person’s capacity. This week, notice even a small instance where someone is against something you suggest. To build trust and connection, experiment with offering empathy or asking them to share what they think, feel, or need.

Here we explore variants of conflict patterns in part two (of this two part series) that include: refuting "straw man arguments"; not checking understanding, repeating unhelpful behaviour; repeatedly asking for what's already given; asserting rather than demonstrating responsiveness; assumptions; denying conflict exists; neglecting interdependence; stonewalling; absence of curiosity, humility, respect, empathy or care (even when reflecting).

Yoram Mosenzon suggests that when we make positive language requests, we tell people what we want. We give them an image of what would make life more wonderful. What we usually do is tell people what we do not want. This tends to create resistance.