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Reveal what's in your heart before asking a question to help build trust, especially if you're in an authority figure. Otherwise, your question may sound like a demand, blame, trap, intrusion or accusation, and it may elicit a defensive response. If you get a "question" like that, give them empathy. Read on for reflection questions to see how our revealing and our withholding impacts our relationships with others and with ourselves.

Roxy Manning suggests that in navigating a situation where accusations of racism and a white savior complex arise, the facilitator emphasizes the distinction between intention and impact. Acknowledging the pain of the aggrieved person, the facilitator clarifies that racism is about impact, not necessarily intention. Encouraging a focus on the impact first, the facilitator invites understanding of the internal and systemic levels of the experience. Despite the person's insistence on their intention, the facilitator remains firm in prioritizing the discussion of impact. The goal is to create a space for acknowledging and addressing the impact before delving into intentions.

If you ask for or give empathy and are met with accusations of codependency, there are a number of things you can do to check that you are coming from a place of healthy differentiation. You can see if you're doing so from a place of healthy differentiation -- and notice signs of healthy differentiation when you offer empathy. You can also bring a profound respect for differences, and clear boundaries. Read on for more.

Why is it so difficult to not take things personally? It's because everything reinforces the sense that whatever is being said is indeed about us – both from without and from within. However, we can get better at not taking things personally with a practice of shifting our focus by being open to multiple interpretations, understanding that our reaction is about our own need, and noticing how the other person’s words, no matter how they sound to us, are an expression of their needs. We can then be more present and available to navigate the situation.

If we are to transform the existing social order, and shift to a mode of liberation for all, we'll need to look at our own participation in it. This includes how much we are able to focus on keeping our hearts open; speak to impact without attributing intention; and retain a humility that includes our systemic context. Read on for "how to" when we are in a position of less power.

Notice when you start to defend. Is your body tensing up? Feeling desperate for the other to understand you or your intentions? Find yourself explaining your behavior, giving all the good reasons why you did what you did? Trying to convince the other of your good intentions? If so, ask yourself: “Is this what I want to be doing right now? Is this really helping?” then practice one of these eight options.

Trainer Tip: When in a conflict that doesn’t seem to have a solution being aware of your needs, and then being creative and flexible about getting them met, can go a long way to coming up with creative solutions that work for everyone.

Trainer Tip: Censoring oneself to maintain peace may seem easier, but it actually requires significant energy. You can free up that energy you use to deny and stuff down your feelings, needs, desires, truth, and figure out and adjust to what others want. Embracing authenticity and expressing true feelings and needs can lead to a liberating experience, unlocking joy, love, and endless possibilities.

• Discover what is yours to do in response to our global crises
• Weave nonviolence more deeply into how you live and lead
• Receive ongoing support in how to be effective and alive while pursuing your highest goals
• Increase your capacity to face and mourn current reality as a source of greater choice and energy
• Be a part of transforming the legacy of scarcity, separation, and powerlessness into a livable future

• Discover what is yours to do in response to our growing global crises
• Weave nonviolence more deeply into how you live and lead
• Receive ongoing support within and beyond the course in how to be effective and alive while doing what’s yours to do
• Increase your capacity to face and mourn current reality as a source of greater choice and energy
• Be a part of transforming the legacy of scarcity, separation, and powerlessness into a livable future

Trainer Tip: Mary offers a perspective on how to know if our need for honesty is being met.