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Read on for a demonstration of self empathy -- all generated within the context of both the COVID-19 pandemic, and the changes to Bridget's life that have arisen as a result.

Trainer Tip: Whether there is the potential of physical or emotional violence, listening deeply to the underlying needs of the people in conflict can be swift, direct, and healing. Look for opportunities to defuse conflicts by reflecting the feelings and needs of the other person.

Every interaction with children contains messages about who they are, who we are, and what life is like. By engaging attachment parenting and NVC we give them rare gifts in society: to know their parents well, to discover the effects of their actions without being blamed for them, and to experience the power of contributing to meeting others' needs, and the power to move towards mutually satisfying outcomes.

Trainer Tip: Thinking someone is bad, wrong, or evil can make it more difficult to connect with them. If we focus on this kind of thinking, we stay in the problem or conflict. The minute we step out of judgement and listen for the needs underlying their actions, we begin working for the solution. Put your focus in the direction of the result you want. Read on for an example.

Ever have a hard time saying "no" to someone, or feel obligated to say yes? Here's an exercise that can help you notice where you are placing yourself as someone who "has to" say yes; the needs in the other person making the request; what you want to say "yes" to (regarding your needs and theirs) by saying "no"; what prevents you from saying "yes"; plus your request and how you might express it.

To help you stay connected to yourself and the other person when in challenging discussions about COVID-19 vaccines or other hot issues, without labeling others as reactive or otherwise, you can begin by tracking signs of your own reactivity to bring mindfulness onboard, then shifting your attention to universal needs; and asking to connect about it later. Read on for more.

Often patients need enough emotional space to reduce any inner stuckness in their situation. They need to do this before they can adequately absorb information or effectively take next steps. Empathy can help with this. Empathy requires an intention to connect non-judgmentally. This gets better with practice. Read on for examples of how a situation can play out with, and without, empathy. And the difference it makes in healthcare.

Learn when to use the two types of requests in the practice of Nonviolent Communication: Action Requests and Connection Requests. Both are important when working through conflict or difficult situations and for building connection.

Ask the Trainer: "I feel a lot of fear or nervousness about approaching a neighbor who uses 'wastebasket talk.' Once she's engaged, there are only two techniques that interrupt the flow: leaving or interrupting."